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WeAreLoha is a Manchester-registered haircare brand selling shampoo, conditioner, a leave-in scalp serum and styling clay, paste and texture spray made with its LOHA-X ingredient blend.
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WeAreLoha is the online store of the Loha haircare brand, run by “We Are Loha Limited”, a private company incorporated in England on 13 May 2025 (Companies House number 16447666) with its registered office in Manchester. The store prices in pounds sterling, and its range is built around LOHA-X, the brand's own blend of 13 ingredients and extracts.
The homepage lists what goes into LOHA-X. The named ingredients include Baicapil at 3%, a complex of Scutellaria baicalensis root, soy germ and wheat germ extracts, together with caffeine, biotin (vitamin B7), a prebiotic complex of inulin and fructose, Panax ginseng root and Lamium album extract. The terms of service class the range as cosmetic hair products for external use and recommend a patch test before first use.
UK orders over £45 are delivered free, according to the site banner. Below that, checkout lists a Royal Mail 48-hour standard service for £2.99. The store also ships to 49 other countries, among them Ireland, most of the EU, the US, Canada, Australia, Japan and several Gulf states.
Under the brand's cancellation policy, UK shoppers can cancel within 14 days of receiving an order, subscription orders included, by emailing hello@weareloha.com or using the link in the confirmation email. Opened or used products, or any with a broken hygiene seal, cannot come back unless faulty. Faulty, damaged or wrong items reported within 30 days are refunded or replaced, with return postage covered. Eligible products also carry a 180-day money-back guarantee that requires proof of purchase and use as recommended. Refunds are made within 14 days of the return arriving at the brand's address in Chorley, Lancashire.
Products can be bought once or as a repeat-delivery subscription at a chosen frequency, which can be changed or cancelled any time before the next billing date. Business buyers have a separate trade login.
WeAreLoha was founded in 2025.
UK standard delivery (Royal Mail 48-hour service) £2.99; free over £45. Ships to 49 other countries, including Ireland, EU countries, the US, Canada, Australia, New Zealand and several Gulf states; rates shown at checkout.
Returns Policy
Cancel within 14 days of receipt by emailing hello@weareloha.com; unopened items only, hygiene seal intact. Faulty, damaged or wrong items: report within 30 days for a refund or replacement, return postage covered. 180-day money-back guarantee on eligible products with proof of purchase. Refunds within 14 days of the return arriving.
Founded
2025
UK delivery is free on orders over £45. Smaller orders go by Royal Mail's 48-hour standard service for £2.99 at checkout. The store also ships to 49 other countries, including Ireland, the US, Canada and Australia.
Unopened orders can be cancelled within 14 days of delivery by emailing hello@weareloha.com. Opened or used items, or any with a broken hygiene seal, are not taken back unless faulty; faulty, damaged or wrong items reported within 30 days are refunded or replaced, return postage included.
Yes. WeAreLoha's cancellation policy gives a 180-day money-back guarantee on eligible products, on top of statutory rights. A claim needs proof of purchase and use as recommended, and it starts with an email to hello@weareloha.com.
LOHA-X is a blend of 13 ingredients and extracts. The brand lists Baicapil at 3% (Scutellaria baicalensis root, soy germ and wheat germ extracts), caffeine, biotin, a prebiotic complex of inulin and fructose, Panax ginseng root and Lamium album extract.
WeAreLoha is run by “We Are Loha Limited”, company number 16447666, incorporated in England on 13 May 2025. Its registered office is in Manchester, its returns address is in Chorley, Lancashire, and Companies House lists its business as cosmetics retail.
WeAreLoha lists one customer email, hello@weareloha.com, for orders, cancellations and returns. Returns must be arranged through that address before anything is posted, and faulty, damaged or wrong items should be reported to it within 30 days.
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| Standard Delivery | UK standard delivery (Royal Mail 48-hour service) £2.99; free over £45. Ships to 49 other countries, including Ireland, EU countries, the US, Canada, Australia, New Zealand and several Gulf states; rates shown at checkout. |
| Free Delivery | Orders over £45 |
| Click & Collect | Not available |
| Returns Policy | Cancel within 14 days of receipt by emailing hello@weareloha.com; unopened items only, hygiene seal intact. Faulty, damaged or wrong items: report within 30 days for a refund or replacement, return postage covered. 180-day money-back guarantee on eligible products with proof of purchase. Refunds within 14 days of the return arriving. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
| Founded | 2025 |
Last updated: November 2026
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Customer Service Email
hello@weareloha.com