WAU

About WAU

WAU is a home beauty-device brand whose online store, wauglobal.com, is operated by Perfect Square Limited of Auckland, New Zealand. The about page says the devices are produced in facilities across South Korea and China and that the brand is present in more than 60 countries. Shoppers in the UK see prices in pounds, and the store ships to UK addresses.

What WAU sells

• LED light-therapy masks for the face, the neck and décolletage and the hands, including LED Mask 3.0 and LED Face Mask 2.0
• Face devices such as the MIRA microcurrent device and the NEO plasma device
• Body tools including the KIO body massager and myostimulator, the MEI1 EMS massager and the YUKI cooling photoepilator
• Hair tools: the ATAMA scalp massager, KINU cordless straightener, KARU multistyler and YUTO+ hair dryer with diffuser
• The HIGE PRO 6-in-1 trimmer and other shavers, oral care devices, device sets and accessories such as replacement cables

The store's FAQ says most devices carry a manufacturer's warranty, with terms set out on each product page, and that a defective product reported straight away is replaced free of charge.

Delivery and returns

Checkout quoted a £0.00 standard shipping rate to a UK address (checked November 2026). WAU's shipping policy says orders are processed within 1 to 2 business days, international parcels take 7 to 14 business days, and every order is tracked, with UPS, FedEx, DHL or USPS chosen by the company. The same policy says WAU pays the tax on orders rather than charging customers a tax fee, and express options are offered at checkout.

A return has to be requested within 30 days of receiving the item by emailing info@wauglobal.com, and parcels sent back without a request are refused. Devices must be unused, with tags, in the original packaging and with proof of purchase. WAU's FAQ says the customer pays return shipping unless the item is defective or the company made an error, and approved refunds go back to the original payment method within 10 business days.