VetMedi
VetMedi offers affordable veterinary health care and prescription medicines for pets, founded by vets who prioritise proper care and value for your beloved animals.
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About VetMedi.co.uk
VetMedi.co.uk was founded by Dr Charlotte Inness, a dedicated veterinary surgeon (MRCVS 7039468), with a clear mission: to make essential veterinary healthcare accessible and affordable for all pet owners. Recognising the challenges many face with rising treatment costs, Dr Inness built an online pharmacy that prioritises animal welfare and value. Operating from a Registered RCVS Practice Premises in York, VetMedi is run by real vets, ensuring expert knowledge and proper care underpin every product and service offered.
Our Comprehensive Product Range
VetMedi specialises in providing a wide array of veterinary medicines and health products. Our online store features everything from crucial prescription medications for pets to everyday health and wellness items. We cater specifically to common domestic animals, with dedicated sections for dog supplies online and horse care products UK. Customers can easily find best-selling items for their canine companions and equestrian friends, all sourced from trusted brands.
Veterinary Medicines & Pet Supplies
Our core offering includes a vast selection of veterinary medicines, enabling pet owners to purchase necessary treatments with ease, often at a significantly lower cost than local vets. Beyond prescriptions, we also offer general health products to support your pet's well-being, from supplements to preventative care. We aim to be your one-stop shop for all your pet's health needs.
Why Choose VetMedi for Your Pet's Health?
Choosing VetMedi means opting for a service that combines expertise, affordability, and convenience. Our 'Aldi prices with Waitrose service' philosophy ensures you receive excellent value without compromising on quality or customer support. With easy online ordering, efficient prescription processing, and reliable delivery, VetMedi makes managing your pet's health simpler and more economical. Sign up for our newsletter to access exclusive deals and reduced pricing on non-prescription items, further enhancing your savings.
VetMedi is headquartered in York, UK.
Discounts & Loyalty
Loyalty Programme
Newsletter Sign-up Benefits
Customers who sign up receive access to exclusive deals and reduced pricing on non-prescription items.
Shipping & Returns
VetMedi offers a brilliant and quick delivery service, especially for processing prescriptions. Orders are processed efficiently to ensure your pet's medicines and supplies reach you promptly across the UK.
Returns Policy
Returns policy not explicitly detailed on the provided content. Please contact customer service for specific information on returns.
Company Information
Headquarters
York, UK
Payment Methods
Frequently Asked Questions
How do I order prescription medicines from VetMedi?
To order prescription items, you must first obtain a prescription from your vet. Please do not order until you have a valid prescription. Once you have it, you can upload it via our website or send it to us by post, including your order number. Our team will then process your order.
What kind of products does VetMedi offer?
VetMedi offers a wide range of veterinary health products, including prescription medicines for dogs and horses, as well as general pet supplies. We focus on providing proper care and value for your animals.
What are VetMedi's customer service hours?
Our phone lines are open Monday to Friday, from 9am to 3pm, excluding Bank Holidays. You can reach us on 01904 463001 or email us at hello@vetmedi.co.uk.
Where is VetMedi located?
Our registered RCVS Practice Premises is located at Sheepwalk, 9 The Menagerie, Skipwith Road, Escrick, York YO19 6ET. This is where we process prescriptions and manage our operations.
Does VetMedi offer any discounts or loyalty schemes?
By signing up for our newsletter, you can gain access to exclusive deals and unlock reduced pricing on a range of quality products and services. Discount codes are typically applicable to non-Prescription items.
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Join Newsletter Sign-up Benefits
Customers who sign up receive access to exclusive deals and reduced pricing on non-prescription items.
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VetMedi Quick Facts
| Standard Delivery | VetMedi offers a brilliant and quick delivery service, especially for processing prescriptions. Orders are processed efficiently to ensure your pet's medicines and supplies reach you promptly across the UK. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Returns policy not explicitly detailed on the provided content. Please contact customer service for specific information on returns. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Headquarters | York, UK |
Last updated: June 2026
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Contact Information
Customer Service
01904 463001Customer Service Email
hello@vetmedi.co.ukCustomer Service Hours
Mon-Fri 9am-3pm (excl. Bank Holidays)