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VAX is the UK's #1 most trusted brand in carpet cleaning, offering powerful, award-winning vacuum, carpet, and steam cleaners for over 40 years to keep your home spotless.
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VAX, founded in 1977, has grown to become a household name in the UK, synonymous with innovative and effective cleaning solutions. Headquartered in Droitwich, Worcestershire, with R&D in Birmingham, VAX UK Ltd operates under the ownership of the Hong Kong-based TTI Co. Ltd Group since 1999. Their mission has always been to develop multi-tasking, technologically advanced products that offer genuine benefits to consumers, building a legacy of trust and reliability in the floorcare market.
The VAX official website, vax.co.uk, is your direct portal to their extensive collection of cleaning appliances. They specialise in a variety of products designed to keep every corner of your home immaculate.
Discover VAX's powerful range of vacuum cleaners, including versatile cordless vacuums for ultimate freedom, robust upright models for deep carpet cleaning, and efficient cylinder vacuums for hard floors and stairs. Each model is engineered for maximum suction and ease of use, ensuring a thorough clean every time.
For a deeper clean, explore VAX's award-winning carpet cleaners, renowned for tackling tough stains and odours with ease – perfect for homes with pets. Their innovative steam cleaners offer a chemical-free way to sanitise hard floors and surfaces, providing a hygienic clean throughout your home.
Shopping directly with VAX offers numerous advantages, including access to the full product range and exclusive online offers. Customers benefit from FREE Next Day DPD Delivery on machine orders and flexible payment options like Klarna. VAX is committed to customer satisfaction, offering comprehensive support via phone, WhatsApp, and email. They also show appreciation for key workers and students with special discounts, making premium floorcare accessible to more households across the UK.
VAX was founded in 1977 and is headquartered in Birmingham, UK. It is part of TTI Floor Care, with Sold via retailers, no dedicated Vax stores. locations.
Student Discount
Vax offers student discounts through Student Beans, providing up to £150 off selected vacuum cleaners and up to £50 off battery bundles.
NHS Discount
Vax offers discounts for NHS staff, teachers, emergency services, social care workers, armed forces, and eligible retired personnel through Blue Light Card.
Military / Blue Light Discount
Vax offers discounts for armed forces personnel through Blue Light Card.
Loyalty Programme
Reward Points Program
Registered customers earn points for purchases, site registration, newsletter sign-up, invitations, and product reviews, redeemable against future orders.
Free next day delivery on machines ordered before 10pm. UK mainland only. Delivery attempted following day Mon-Sat.
Returns Policy
21-day returns for items in best possible condition with packaging. Full refund processed within 5 working days of receipt.
Founded
1977
Headquarters
Birmingham, UK
Number of Stores
Sold via retailers, no dedicated Vax stores.
Parent Company
TTI Floor Care
VAX is committed to creating durable, long-lasting products and offers repair services to extend product life.
Yes, free next day delivery is available on all machines ordered before 10pm Monday to Saturday. UK mainland addresses only.
VAX products come with manufacturer warranty. Register your product online to activate warranty coverage and access support.
Yes, VAX sells genuine spare parts and accessories for their full range of products, helping extend the life of your machine.
VAX offers dedicated pet vacuums with powerful suction and specialist tools designed to tackle stubborn pet hair on carpets and upholstery.
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Be the first to write a reviewVax offers student discounts through Student Beans, providing up to £150 off selected vacuum cleaners and up to £50 off battery bundles.
Vax offers discounts for NHS staff, teachers, emergency services, social care workers, armed forces, and eligible retired personnel through Blue Light Card.
Vax offers discounts for armed forces personnel through Blue Light Card.
Registered customers earn points for purchases, site registration, newsletter sign-up, invitations, and product reviews, redeemable against future orders.
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| Standard Delivery | Free next day delivery on machines ordered before 10pm. UK mainland only. Delivery attempted following day Mon-Sat. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 21-day returns for items in best possible condition with packaging. Full refund processed within 5 working days of receipt. |
| Student Discount | Vax offers student discounts through Student Beans, providing up to £150 off selected vacuum cleaners and up to £50 off battery bundles. |
| NHS Discount | Vax offers discounts for NHS staff, teachers, emergency services, social care workers, armed forces, and eligible retired personnel through Blue Light Card. |
| Military Discount | Vax offers discounts for armed forces personnel through Blue Light Card. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 1977 |
| Headquarters | Birmingham, UK |
Last updated: June 2026
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Customer Service
0330 026 8455Customer Service Email
info@vax.co.ukCustomer Service Hours
Mon-Thu 9am-5pm, Fri-Sat 10am-2pm