
Treatwell
Europe's largest beauty and wellness booking platform connecting you with salons and spas.
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Discounts & Loyalty
Gift Cards Available
Shipping & Returns
Instant booking confirmation delivered via email and app.
Returns Policy
Cancellation policies vary by venue. Many offer free cancellation up to 24 hours before appointment.
Company Information
Founded
2008
Headquarters
London, UK
Parent Company
Recruit Holdings
Payment Methods
Sustainability
Treatwell supports sustainable beauty by highlighting eco-conscious salons and promoting paperless booking and payment.
Frequently Asked Questions
Is Treatwell free to use?
Yes, Treatwell is free for customers. You only pay for the treatments you book, at the prices set by each venue.
Can I cancel a Treatwell booking?
Cancellation policies are set by each venue. Many allow free cancellation up to 24 hours before your appointment. Check the venue's policy when booking.
How do Treatwell reviews work?
Only customers who have completed a booking can leave reviews, ensuring authenticity. Venues can respond to reviews publicly.
Do I pay through Treatwell?
Payment options vary by venue. Many accept payment through Treatwell for a cashless experience, while others take payment at the salon.
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Customer Reviews
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Contact Information
Customer Service Hours
Monday to Friday, 9am-6pm
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