Tower London
Tower London is a family-run UK footwear retailer, established in 1980, offering a diverse selection of stylish shoes for men, women, and children.
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About Tower London
Tower London is a distinguished, family-run independent footwear retailer with a rich heritage dating back to its founding in 1980. Headquartered in the vibrant Shoreditch area of London, United Kingdom, the company has grown from its roots to become a trusted name in the UK footwear market. With a commitment to quality and style, Tower London has cultivated a strong reputation for offering a diverse range of shoes for every occasion and demographic.
Explore the Tower London Footwear Collection
At Tower London, shoppers can discover an extensive collection of footwear designed to cater to men, women, and children. The selection spans popular categories including stylish boots, comfortable trainers, elegant heels, practical sandals, and much more. Whether you're searching for the latest trends or timeless classics, Tower London curates a range that blends fashion-forward designs with everyday wearability. They stock a variety of well-known brands alongside their own carefully selected lines, ensuring a comprehensive choice for every customer.
Value and Customer Experience
Tower London is dedicated to providing an excellent shopping experience, both online and in their five physical stores located across London. They offer a range of valuable discounts, including a 15% student discount via Student Beans or UNiDAYS, a 15% NHS/healthcare worker discount through Gocertify or Health Service Discounts, and a 15% military/armed forces discount via Gocertify or Troopscout. Furthermore, their TOWER Loyalty Scheme rewards customers with points for every pound spent, unlocking exclusive perks and tiered benefits for loyal shoppers.
Tower London was founded in 1980 and is headquartered in London, United Kingdom. It is part of Endromis Ltd., with 5 locations.
Discounts & Loyalty
Student Discount
Yes, Tower London offers a 15% student discount. Students can verify their status through Student Beans or UNiDAYS.
NHS Discount
Yes, Tower London offers a 15% discount for NHS workers and Blue Light Card holders. Verification is required through providers like Gocertify or Health Service Discounts.
Military / Blue Light Discount
Yes, military personnel and veterans can receive a 15% discount. Verification is required through Gocertify or Troopscout.
Loyalty Programme
TOWER Loyalty Scheme
Members earn points (e.g., 5 points for every £1 spent) that can be redeemed for discount codes. The program also features tiered rewards (Member, Insider, VIP) which can unlock perks such as early access to sales and birthday discounts.
Shipping & Returns
Free UK delivery on orders over £50. Standard delivery 3-5 working days. Express delivery available.
Returns Policy
28-day returns on unworn footwear in original packaging. Free UK returns.
Company Information
Founded
1980
Headquarters
London, United Kingdom
Number of Stores
5
Parent Company
Endromis Ltd.
Payment Methods
Frequently Asked Questions
When was Tower London founded?
Tower London is a family-run independent footwear retailer that was founded in 1980 in the United Kingdom.
What customer service options are available?
You can contact Tower London customer service by phone at +44 (0) 207 781 8500 or via email at customer-services@tower-london.com. While specific online service hours are not explicitly provided, enquiries are typically handled during standard business hours.
Does Tower London offer student, NHS, or military discounts?
Yes, Tower London offers a 15% student discount (via Student Beans/UNiDAYS), a 15% NHS/healthcare worker discount (via Gocertify/Health Service Discounts), and a 15% military/armed forces discount (via Gocertify/Troopscout).
What is the TOWER Loyalty Scheme?
The TOWER Loyalty Scheme rewards members with points for every £1 spent, which can be redeemed for discount codes. The programme also features tiered rewards (Member, Insider, VIP) that offer perks like early access to sales and birthday discounts.
Where are Tower London's physical stores located?
Tower London has five physical stores across London, including locations in Camden, Brick Lane, Walthamstow, and two stores in Wood Green.
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Student discount
Yes, Tower London offers a 15% student discount. Students can verify their status through Student Beans or UNiDAYS.
NHS discount
Yes, Tower London offers a 15% discount for NHS workers and Blue Light Card holders. Verification is required through providers like Gocertify or Health Service Discounts.
Military & Blue Light discount
Yes, military personnel and veterans can receive a 15% discount. Verification is required through Gocertify or Troopscout.
Free delivery
Get free delivery on orders over £50 at Tower London.
Join TOWER Loyalty Scheme
Members earn points (e.g., 5 points for every £1 spent) that can be redeemed for discount codes. The program also features tiered rewards (Member, Insider, VIP) which can unlock perks such as early access to sales and birthday discounts.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Tower London Quick Facts
| Standard Delivery | Free UK delivery on orders over £50. Standard delivery 3-5 working days. Express delivery available. |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | 28-day returns on unworn footwear in original packaging. Free UK returns. |
| Student Discount | Yes, Tower London offers a 15% student discount. Students can verify their status through Student Beans or UNiDAYS. |
| NHS Discount | Yes, Tower London offers a 15% discount for NHS workers and Blue Light Card holders. Verification is required through providers like Gocertify or Health Service Discounts. |
| Military Discount | Yes, military personnel and veterans can receive a 15% discount. Verification is required through Gocertify or Troopscout. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 1980 |
| Headquarters | London, United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
+44 (0) 207 781 8500Customer Service Email
customer-services@tower-london.comCustomer Service Hours
Mon-Fri 9am-5pm (estimated for online enquiries)