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Tokyo Laundry offers a distinctive range of casual fashion, providing stylish and comfortable clothing for men and women with an urban edge.
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Established in 2012, Tokyo Laundry has quickly carved out a niche in the UK's online fashion landscape. Headquartered in Manchester, this internet-only retailer specialises in contemporary casualwear for men and women. The brand is renowned for its distinctive urban aesthetic, blending comfort with current trends to create versatile pieces perfect for everyday wear. Tokyo Laundry's commitment to accessible style and quality has made it a popular choice for shoppers seeking fashionable yet practical clothing.
Tokyo Laundry's philosophy revolves around delivering fresh, trend-led designs that resonate with a modern, style-conscious audience. Their collections often feature bold graphics, comfortable fits, and a palette of colours that are easy to integrate into any wardrobe. From relaxed loungewear to statement outerwear, every item reflects a commitment to both style and wearability, ensuring customers look good and feel great.
Dive into the extensive range of clothing available at Tokyo Laundry. The brand offers a comprehensive selection across various categories, ensuring there's something for every casual occasion. Discover high-quality menswear and womenswear essentials designed for comfort and style.
Browse a fantastic array of t-shirts, including graphic tees and classic polos, perfect for layering or stand-alone statements. Explore their popular range of cosy hoodies and sweatshirts, ideal for relaxed weekends or active days. For cooler weather, Tokyo Laundry offers stylish jackets and coats, alongside comfortable joggers and versatile denim. Complete your look with a selection of accessories, all designed to complement the brand's signature urban style.
As an online-exclusive retailer, Tokyo Laundry provides a convenient and secure shopping experience. Their dedicated customer service team is available to assist with any queries, ensuring a smooth journey from browsing to delivery. Tokyo Laundry is proud to offer various discounts, including those for students (via Student Beans and UNiDAYS), NHS staff (via Health Service Discounts), and Armed Forces personnel (via Blue Light Card). Enjoy quality fashion and great value when you buy online from Tokyo Laundry UK.
Tokyo Laundry was founded in 2012 and is headquartered in Manchester, England. It is part of Etail Solutions Limited, with Online only locations.
Student Discount
Yes, they offer student discounts via Student Beans and UNiDAYS.
NHS Discount
Yes, they offer NHS discounts. Tokyo Laundry is listed on the official Health Service Discounts website, where eligible staff can register for free to find deals.
Military / Blue Light Discount
Yes, they offer discounts for armed forces personnel via Blue Light Card.
Loyalty Programme
Refer A Friend Reward Scheme
Their 'Refer A Friend Reward Scheme' allows affiliates to earn a 5% commission per sale generated through referrals.
UK and international delivery available.
Returns Policy
Returns accepted - check website for policy
Founded
2012
Headquarters
Manchester, England
Number of Stores
Online only
Parent Company
Etail Solutions Limited
You can reach Tokyo Laundry customer service via email at customerservices@tokyolaundry.com. They aim to respond to all email inquiries within 48 hours. For urgent matters, you may call 0161 281 4462, which operates as a callback service.
Yes, Tokyo Laundry offers several discounts. Students can benefit from savings through Student Beans and UNiDAYS. NHS staff are eligible for discounts via the official Health Service Discounts website, and Armed Forces personnel can access deals through Blue Light Card.
While specific details on the returns policy were not provided, most online retailers offer a period (typically 14-30 days) for returns of unworn, unwashed items with tags still attached. Please check the Tokyo Laundry website directly for their precise returns instructions and timeframes.
No, Tokyo Laundry operates solely as an internet retailer and does not have any high street stores. All purchases are made exclusively through their official website, tokyolaundry.com.
Tokyo Laundry specialises in casual fashion for men and women. Their product range includes t-shirts, hoodies, sweatshirts, joggers, jackets, and other everyday apparel with a distinctive urban and comfortable style.
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Yes, they offer student discounts via Student Beans and UNiDAYS.
Yes, they offer NHS discounts. Tokyo Laundry is listed on the official Health Service Discounts website, where eligible staff can register for free to find deals.
Yes, they offer discounts for armed forces personnel via Blue Light Card.
Their 'Refer A Friend Reward Scheme' allows affiliates to earn a 5% commission per sale generated through referrals.
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| Standard Delivery | UK and international delivery available. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Returns accepted - check website for policy |
| Student Discount | Yes, they offer student discounts via Student Beans and UNiDAYS. |
| NHS Discount | Yes, they offer NHS discounts. Tokyo Laundry is listed on the official Health Service Discounts website, where eligible staff can register for free to find deals. |
| Military Discount | Yes, they offer discounts for armed forces personnel via Blue Light Card. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2012 |
| Headquarters | Manchester, England |
Last updated: October 2026
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Tokyo Laundry on Shopperazzi →Customer Service
0161 281 4462Customer Service Email
customerservices@tokyolaundry.comCustomer Service Hours
Monday - Friday, 9:00 - 17:00 (Head Office hours; email responses within 48 hours)
