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Tinhat Gadget Insurance offers affordable and reliable mobile phone, tablet, and smartwatch insurance in the UK, covering loss, theft, and damage with transparent terms.
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Tinhat Gadget Insurance, a trading name of Bastion Insurance Services Ltd, is dedicated to providing straightforward and affordable mobile phone and gadget insurance across the UK. Established with a commitment to transparency and fairness, Tinhat aims to demystify insurance policies, ensuring customers fully understand their cover without confusing jargon. Regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) through its underwriter Astrenska Insurance, Tinhat operates with the highest standards of integrity and customer protection.
Tinhat specialises in safeguarding your essential portable technology. Their policies cover a variety of devices, including mobile phones (such as iPhone, Samsung Galaxy, and Pixel), tablets, smartwatches, and iPads. Coverage typically includes protection against accidental damage, mechanical breakdown, theft, and accidental loss, ensuring your device is protected against life's unexpected events. Whether you're at home or travelling with tech, Tinhat's policies are designed to keep your gadgets secure.
Choosing Tinhat means opting for peace of mind. Their award-winning claims team is renowned for its efficiency and helpfulness, working diligently to reunite you with your device. Policies include unique benefits such as cover for your immediate family members, and the option for 'Contract Cover' which can assist with mobile line rental if you face unemployment. Furthermore, by insuring your gadget separately, you protect your home insurance no-claims bonus, potentially saving you money in the long run.
Getting insured with Tinhat is a seamless online process. Their website, tinhat.co.uk, allows for quick quotes and easy policy management. Customer support is readily available via phone and email for any enquiries, and their dedicated claims portal simplifies the process should you need to make a claim. Tinhat also offers attractive discounts, including multi-device savings and special rates for NHS and essential service workers, making quality gadget insurance more accessible.
Tinhat Gadget Insurance was founded in 1983 and is headquartered in Oxford, United Kingdom. It is part of Bastion Insurance Services Ltd.
Student Discount
Tinhat offers discounts for Purpl members. Please check the Tinhat website or Purpl platform for current offers and how to apply your discount.
NHS Discount
Tinhat provides a 10% discount for NHS and essential service workers. Use the code NHS10 at checkout to apply this offer.
Loyalty Programme
Multi Device & Annual Policy Discounts
Customers can save up to 15% by insuring multiple devices with Tinhat. Additionally, opting for annual policy payments can result in reduced rates compared to monthly instalments.
As an online insurance provider, Tinhat Gadget Insurance does not have physical product delivery. Policy documents and confirmations are typically sent electronically via email.
Returns Policy
Insurance policies can typically be cancelled within a cooling-off period (e.g., 14 days) for a full refund, provided no claim has been made. Beyond this, cancellation terms may involve pro-rata refunds or fees. For specific policy cancellation details, please contact Tinhat's customer service team.
Founded
1983
Headquarters
Oxford, United Kingdom
Parent Company
Bastion Insurance Services Ltd
Tinhat Gadget Insurance covers a range of personal devices including mobile phones (iPhone, Samsung Galaxy, Pixel, etc.), tablets, smartwatches, and iPads. You can get a quote for your specific device on their website.
Tinhat policies typically cover accidental damage, mechanical breakdown, and theft. Accidental loss cover is also available for Mobiles, Tablets, Smartwatches, and iPads. Specific terms and conditions apply, including an excess fee for claims.
You can start a claim by visiting the claims portal on the Tinhat website and completing a short form. Their claims team will contact you within 24 hours (excluding bank holidays and weekends) to advise on next steps. Alternatively, you can call or email the claims team directly.
Yes, Tinhat offers several discounts. You can save up to 15% with multi-device discounts and benefit from reduced rates when choosing annual policy payments. They also provide a 10% discount for NHS and essential service workers using the code NHS10 at checkout, and discounts for Purpl members.
Tinhat Gadget Insurance policies are arranged and administered by Bastion Insurance Services Ltd T/A tinhat™, and underwritten by Collinson Insurance, which is a trading name of Astrenska Insurance Limited. Both companies are authorised and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
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Be the first to write a reviewTinhat offers discounts for Purpl members. Please check the Tinhat website or Purpl platform for current offers and how to apply your discount.
Tinhat provides a 10% discount for NHS and essential service workers. Use the code NHS10 at checkout to apply this offer.
Customers can save up to 15% by insuring multiple devices with Tinhat. Additionally, opting for annual policy payments can result in reduced rates compared to monthly instalments.
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| Standard Delivery | As an online insurance provider, Tinhat Gadget Insurance does not have physical product delivery. Policy documents and confirmations are typically sent electronically via email. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Insurance policies can typically be cancelled within a cooling-off period (e.g., 14 days) for a full refund, provided no claim has been made. Beyond this, cancellation terms may involve pro-rata refunds or fees. For specific policy cancellation details, please contact Tinhat's customer service team. |
| Student Discount | Tinhat offers discounts for Purpl members. Please check the Tinhat website or Purpl platform for current offers and how to apply your discount. |
| NHS Discount | Tinhat provides a 10% discount for NHS and essential service workers. Use the code NHS10 at checkout to apply this offer. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1983 |
| Headquarters | Oxford, United Kingdom |
Last updated: June 2026
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Customer Service
01865 818 923Customer Service Email
customerservice@tinhat.co.ukCustomer Service Hours
Customer Support: Monday - Friday, 09:00 - 17:00. Claims Team: Monday - Friday, 08:30 - 18:30; Saturdays, 08:30 - 13:00.