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Thegumclinic

The GUM Clinic offers discreet and convenient online sexual health testing kits for Chlamydia, Gonorrhoea, Herpes, and other STIs, delivered directly to your UK home for confidential results.

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About The GUM Clinic

The GUM Clinic is a trusted online sexual health clinic based in the UK, operated by Online Medical Services Limited. Specialising in discreet home STI testing, the clinic provides a vital service for individuals who prefer not to attend traditional sexual health clinics. With medical services provided by the CQC-licensed Online Clinic (UK) Limited and lab testing conducted by the accredited The Doctors Laboratory, The GUM Clinic ensures high standards of care and accurate results. Their commitment to privacy and convenience makes them a preferred choice for sensitive health needs.

Our Comprehensive STI Testing Services

The GUM Clinic offers a comprehensive range of home STI testing kits designed for ease of use and accuracy. You can conveniently buy STD tests online for a variety of common infections, including Chlamydia, Gonorrhoea, Herpes, Syphilis, and Ureaplasma. They also provide a full bacterial screening service for a more extensive check. The testing process involves simple urine or swab analysis, eliminating the need for an intimate physical examination in most cases, ensuring maximum comfort and discretion for users across the UK.

The Convenient Testing Process & Customer Care

The process with The GUM Clinic is designed for ultimate convenience. After ordering your chosen test kit, it's dispatched for next day delivery if ordered before 3:00 pm on weekdays. You collect your sample at home and send it back using the provided business reply envelope. Once the lab completes its analysis, you are promptly notified of your results. For any questions or guidance on which test is right for you, their dedicated 24-hour helpline (020 7127 0651) is available. Additionally, becoming a member can unlock benefits such as a 5% sitewide discount, making regular testing more affordable.

Thegumclinic is headquartered in London, United Kingdom. It is part of Online Medical Services Limited, with Online only locations.

Discounts & Loyalty

Loyalty Programme

Member Discounts

Members can receive discounts, including 5% off sitewide, and other exclusive benefits.

Shipping & Returns

Orders placed before 3.00 pm Monday to Friday are sent first class on the same day for swift delivery within the UK.

Returns Policy

Due to the nature of medical testing kits and health regulations, returns may be subject to specific conditions. Please contact customer service for detailed information regarding their returns policy.

Company Information

Headquarters

London, United Kingdom

Number of Stores

Online only

Parent Company

Online Medical Services Limited

Payment Methods
Visa
Mastercard
Maestro

Frequently Asked Questions

What services does The GUM Clinic offer?

The GUM Clinic provides discreet online sexual health testing kits for various sexually transmitted infections, including Chlamydia, Gonorrhoea, Herpes, Syphilis, Ureaplasma, and full bacterial screening. All tests can be done from the comfort of your home.

How does the home testing process work?

You order a test kit online, which is delivered to your home. You collect a sample (usually urine or a swab) in private, and then send it back to the lab using the provided business reply envelope. Once the lab completes its work, you will be notified of your results.

Is The GUM Clinic's service confidential and reliable?

Yes, confidentiality is a priority. The service is designed for maximum discretion, and medical services are provided by Online Clinic (UK) Limited, which is licensed by the Care Quality Commission (CQC). Testing is undertaken at The Doctors Laboratory, registered with Clinical Pathology Accreditation, ensuring reliable and accurate results.

What are the delivery options for test kits?

Orders placed before 3:00 pm Monday to Friday are sent first class on the same day, aiming for next day delivery within the UK.

Who owns and operates The GUM Clinic?

The GUM Clinic is owned and operated by Online Medical Services Limited. Medical services are provided by Online Clinic (UK) Limited.

How can I contact customer support?

You can call their helpline on 020 7127 0651, which is available 24 hours a day. A contact form is also available on their website for inquiries.

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1 Ways to Save at Thegumclinic in 2026

  1. Join Member Discounts

    Members can receive discounts, including 5% off sitewide, and other exclusive benefits.

Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.

Thegumclinic Quick Facts

Standard DeliveryOrders placed before 3.00 pm Monday to Friday are sent first class on the same day for swift delivery within the UK.
Free DeliveryNot available
Click & CollectNot available
Returns PolicyDue to the nature of medical testing kits and health regulations, returns may be subject to specific conditions. Please contact customer service for detailed information regarding their returns policy.
Student DiscountNot available
NHS DiscountNot available
Military DiscountNot available
International ShippingNot available
Payment MethodsVisa, Mastercard, Maestro
HeadquartersLondon, United Kingdom

Last verified: April 2026