The Towel Shop
The Towel Shop is your trusted UK destination for luxury Egyptian towels, premium bedding, and home textiles, offering wholesale prices and exceptional quality.
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Shop at The Towel ShopAbout The Towel Shop: Your Trusted UK Textile Specialist
Welcome to The Towel Shop, a family-run business with over two decades of experience in supplying premium home textiles across the UK. Founded in 1999, we have grown from a local market stall in Bolton to a leading online destination for luxury towels, bedding, and home essentials. Our vision is to be the UK’s most trusted online store for both wholesale and retail customers, making high-quality fabrics accessible to everyone.
We are committed to transparency and quality, holding internationally recognised certifications such as GOTS (Global Organic Textile Standard) for organic fibres and responsible manufacturing, and OEKO-TEX Standard 100, ensuring our fabrics are free from harmful substances. Our dedication to best practices is further reflected in our TSA (Textile Services Association) Membership and our Google Trusted Store Badge.
Explore Our Exquisite Range of Home Textiles
At The Towel Shop, you’ll find an extensive selection of luxurious and durable textiles designed for everyday use and professional environments. We pride ourselves on offering products that combine comfort, style, and exceptional value.
Luxury Towels for Every Need
Discover our renowned collection of luxury Egyptian cotton towels, available at wholesale prices. From soft hand towels and absorbent bath towels to oversized bath sheets and elegant guest towels, our range is perfect for households, hotels, spas, and gyms. Experience the superior softness and absorbency that only premium cotton can provide.
Comfort and Style for Your Bedroom
Transform your bedroom into a sanctuary with our premium bedding range. Shop for high-quality duvet covers, comfortable pillows, and complete bedding sets crafted from the finest materials. We also offer cosy dressing gowns to complete your relaxation experience, ensuring comfort from head to toe.
A Seamless Shopping Experience with The Towel Shop
We strive to make your online shopping experience as convenient and rewarding as possible. Benefit from our Price Promise Guarantee, ensuring you always get the best value. We offer free UK mainland delivery on orders, with tracked shipping for peace of mind. Our 365-day returns policy provides ample time to ensure your complete satisfaction. Join "The Towel Shop Rewards Programme" to earn points on every purchase, redeemable for exclusive discount vouchers. We also proudly offer a 15% discount for NHS and Key Workers, as well as armed forces personnel, via the Blue Light Card.
The Towel Shop was founded in 1999 and is headquartered in Bolton, UK. It is part of White Pearls Holdings Ltd, with Online only locations.
Discounts & Loyalty
NHS Discount
The Towel Shop offers a 15% discount for NHS and Key Workers, claimable by signing up with NHS Discounts or Blue Light Discount and verifying NHS status.
Military / Blue Light Discount
Armed forces personnel can receive a discount via the Blue Light Card, which The Towel Shop offers.
Loyalty Programme
The Towel Shop Rewards Programme
Members earn 5 points for every £1.00 spent, plus points for account creation, social media follows, and birthdays. Points can be redeemed for discount vouchers (e.g., £5 off for 500 points).
Shipping & Returns
UK-wide delivery, trade accounts available
Returns Policy
14-day returns
Company Information
Founded
1999
Headquarters
Bolton, UK
Number of Stores
Online only
Parent Company
White Pearls Holdings Ltd
Payment Methods
Sustainability
The Towel Shop holds GOTS (Global Organic Textile Standard) certification, guaranteeing certified organic fibres and responsible manufacturing. They also have OEKO-TEX Standard 100, confirming fabrics are free from harmful substances.
Frequently Asked Questions
Where is my order and what are your delivery lead times?
You can track your order using the link sent to your email once it has been dispatched. Our standard and free delivery service lead times are 3-5 working days. Next-day delivery is also available if you select the 'Next Day' option and place your order before 3pm Monday-Friday.
What is your Returns Policy?
We offer a generous 365-day returns policy. To initiate a return, please fill in the returns form on our website, and our customer service team will provide a return label within 48 working hours. Please note that washed or used items are strictly non-returnable.
Do you have a physical shop?
The Towel Shop primarily operates as an online store. While we have a physical address for our headquarters in Bolton, we do not have multiple physical retail stores for direct shopping.
What certifications do your products hold?
We believe in transparency and quality. Our textiles hold internationally recognised certifications including GOTS (Global Organic Textile Standard), which guarantees certified organic fibres and responsible manufacturing, and OEKO-TEX Standard 100, confirming our fabrics are free from harmful substances. We are also members of the TSA (Textile Services Association).
How can I contact customer service?
You can reach our customer service team by emailing info@thetowelshop.co.uk or by calling us on 01204 455755. Our opening times are Monday-Friday, 9am-5pm.
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NHS discount
The Towel Shop offers a 15% discount for NHS and Key Workers, claimable by signing up with NHS Discounts or Blue Light Discount and verifying NHS status.
Military & Blue Light discount
Armed forces personnel can receive a discount via the Blue Light Card, which The Towel Shop offers.
Free delivery
Get free delivery on orders over £50 at The Towel Shop.
Join The Towel Shop Rewards Programme
Members earn 5 points for every £1.00 spent, plus points for account creation, social media follows, and birthdays. Points can be redeemed for discount vouchers (e.g., £5 off for 500 points).
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
The Towel Shop Quick Facts
| Standard Delivery | UK-wide delivery, trade accounts available |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | 14-day returns |
| Student Discount | Not available |
| NHS Discount | The Towel Shop offers a 15% discount for NHS and Key Workers, claimable by signing up with NHS Discounts or Blue Light Discount and verifying NHS status. |
| Military Discount | Armed forces personnel can receive a discount via the Blue Light Card, which The Towel Shop offers. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, Trade accounts |
| Founded | 1999 |
| Headquarters | Bolton, UK |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
01204 455755Customer Service Email
info@thetowelshop.co.ukCustomer Service Hours
Monday-Friday 9am-5pm
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