The Perfume Shop
The Perfume Shop offers an exquisite selection of fragrances for men and women, alongside beauty essentials, with expert advice and fantastic loyalty rewards.
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Shop at The Perfume ShopDiscover The Perfume Shop: Your Destination for Fine Fragrances
Since its founding in 1992, The Perfume Shop has grown to become the UK's largest specialist fragrance retailer, dedicated to bringing an exceptional array of scents to customers across the nation. With a strong presence both online and through its extensive network of over 215 physical stores, this beloved brand offers a truly immersive and knowledgeable shopping experience for every perfume enthusiast.
Our Story and Commitment to Scent
Headquartered in High Wycombe, Buckinghamshire, The Perfume Shop has built its reputation on offering an unparalleled selection of authentic fragrances from leading designer houses, celebrity collections, and emerging niche brands. As part of the A.S. Watson Group, a subsidiary of CK Hutchison Holdings, the company is committed to quality, value, and expert advice, ensuring every customer finds their perfect scent.
Explore an Exquisite Fragrance Collection
Whether you're searching for a timeless classic, the latest designer release, or a unique fragrance to express your individuality, The Perfume Shop has something for everyone. Their extensive range includes perfumes for women, aftershaves for men, and a growing selection of unisex fragrances, alongside luxurious gift sets and complementary body products. Discover popular brands and explore new favourites with confidence, knowing you're getting genuine products.
An Exceptional Shopping Experience with Added Benefits
Shopping at The Perfume Shop is designed to be rewarding. Customers can take advantage of various benefits, including the popular 'VIP Rewards Club' which offers points for every pound spent, leading to exclusive vouchers and perks like free delivery and birthday treats. Additionally, students, NHS staff, and military personnel can enjoy generous discounts, making luxury fragrances more accessible. Their dedicated customer service team is available via email, live chat, or WhatsApp to assist with any queries, ensuring a smooth and enjoyable shopping journey.
The Perfume Shop was founded in 1992 and is headquartered in High Wycombe, Buckinghamshire, UK. It is part of A.S. Watson Group, with Over 215 stores across the UK and Republic of Irel locations.
Discounts & Loyalty
Student Discount
Yes, they offer a 15% student discount via UNiDAYS and Student Beans. This discount is typically for full-price items and is available online and in most stores.
NHS Discount
Yes, they offer a 15% discount for NHS staff and other key service personnel through the Blue Light Card scheme.
Military / Blue Light Discount
Yes, they offer a 15% discount for military personnel through the Blue Light Card scheme.
Gift Cards Available
Loyalty Programme
VIP Rewards Club
The 'VIP Rewards Club' offers 1 perfume point for every £1 spent, granting a £5 voucher for 100 points. Members enjoy free standard delivery on orders over £25, unlimited next day delivery for £7.99/year, 10% off price freeze items, 10% off signature scents, free samples, birthday treats (15% off birthday, 10% off half birthday), A-list extras, and 10% off a chosen favourite brand for a year.
Shipping & Returns
The Perfume Shop offers free standard delivery on all fragrance orders over £25 for VIP Rewards Club members. Unlimited next day delivery is also available for VIP members for an annual fee of £7.99. Specific details for non-members or other delivery options should be checked on their website.
Returns Policy
While specific details were not provided, The Perfume Shop typically offers returns for unused items in their original packaging within a reasonable timeframe, often 14-28 days. It's advisable to check their official website for the most current and comprehensive returns policy.
Company Information
Founded
1992
Headquarters
High Wycombe, Buckinghamshire, UK
Number of Stores
Over 215 stores across the UK and Republic of Irel
Parent Company
A.S. Watson Group
Payment Methods
Frequently Asked Questions
What is The Perfume Shop's VIP Rewards Club?
The VIP Rewards Club is The Perfume Shop's loyalty programme. Members earn 1 perfume point for every £1 spent, receiving a £5 voucher for 100 points. Benefits include free standard delivery on orders over £25, unlimited next day delivery for £7.99/year, exclusive discounts, free samples, and birthday treats.
Does The Perfume Shop offer student discounts?
Yes, The Perfume Shop offers a 15% student discount via UNiDAYS and Student Beans. This discount typically applies to full-price items and is available both online and in most stores.
How can I contact The Perfume Shop's customer service?
You can contact customer service via email at help@theperfumeshop.com, live chat, or WhatsApp. Please note that their phone lines (0800 98 88 660) are currently closed.
What is The Perfume Shop's returns policy?
While specific details were not provided, The Perfume Shop typically accepts returns for unused items in their original packaging within a reasonable timeframe, often 14-28 days. It is always best to check their official website for the most current and comprehensive returns policy.
Are there discounts for NHS staff or military personnel?
Yes, The Perfume Shop offers a 15% discount for NHS staff, other key service personnel, and military personnel through the Blue Light Card scheme.
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Be the first to write a review7 Ways to Save at The Perfume Shop in 2026
Student discount
Yes, they offer a 15% student discount via UNiDAYS and Student Beans. This discount is typically for full-price items and is available online and in most stores.
NHS discount
Yes, they offer a 15% discount for NHS staff and other key service personnel through the Blue Light Card scheme.
Military & Blue Light discount
Yes, they offer a 15% discount for military personnel through the Blue Light Card scheme.
Free delivery
Get free delivery on orders over £25 at The Perfume Shop.
Click & Collect
Save on delivery by using The Perfume Shop's Click & Collect service.
Join VIP Rewards Club
The 'VIP Rewards Club' offers 1 perfume point for every £1 spent, granting a £5 voucher for 100 points. Members enjoy free standard delivery on orders over £25, unlimited next day delivery for £7.99/year, 10% off price freeze items, 10% off signature scents, free samples, birthday treats (15% off birthday, 10% off half birthday), A-list extras, and 10% off a chosen favourite brand for a year.
Gift cards available
Buy discounted The Perfume Shop gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
The Perfume Shop Quick Facts
| Standard Delivery | The Perfume Shop offers free standard delivery on all fragrance orders over £25 for VIP Rewards Club members. Unlimited next day delivery is also available for VIP members for an annual fee of £7.99. Specific details for non-members or other delivery options should be checked on their website. |
| Free Delivery | Orders over £25 |
| Click & Collect | Available |
| Returns Policy | While specific details were not provided, The Perfume Shop typically offers returns for unused items in their original packaging within a reasonable timeframe, often 14-28 days. It's advisable to check their official website for the most current and comprehensive returns policy. |
| Student Discount | Yes, they offer a 15% student discount via UNiDAYS and Student Beans. This discount is typically for full-price items and is available online and in most stores. |
| NHS Discount | Yes, they offer a 15% discount for NHS staff and other key service personnel through the Blue Light Card scheme. |
| Military Discount | Yes, they offer a 15% discount for military personnel through the Blue Light Card scheme. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Apple Pay, Klarna |
| Founded | 1992 |
| Headquarters | High Wycombe, Buckinghamshire, UK |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
0800 98 88 660Customer Service Email
help@theperfumeshop.comCustomer Service Hours
Phone lines currently closed; advise contacting via live chat, email, or WhatsApp.
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