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The Online Clinic provides confidential online consultations with GMC registered doctors, offering prescriptions and next-day medication delivery across the UK for over 30 conditions.
No live codes or offers from The Online Clinic right now — here's what to know before you shop.
Students can save 10% on medical care and consultation subscriptions by verifying their student status through Student Beans.
Save on delivery by using The Online Clinic's Click & Collect service.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
| Standard Delivery | Discreet UK delivery. Free delivery on most treatments. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Prescription medications cannot be returned once dispensed. |
| Student Discount | Students can save 10% on medical care and consultation subscriptions by verifying their student status through Student Beans. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard |
| Founded | 2004 |
| Headquarters | United Kingdom |
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Since its foundation in 2004, The Online Clinic has been at the forefront of digital healthcare in the United Kingdom. As a service licensed by the Care Quality Commission (CQC), it upholds the highest standards of safety and patient care. The clinic's mission is to provide accessible, confidential, and efficient online consultations, connecting patients with experienced, GMC registered doctors for a wide array of medical needs. This commitment to quality and convenience has established The Online Clinic as a trusted name in remote medical services.
The Online Clinic offers a streamlined process for obtaining medical advice and prescriptions. Patients begin by completing a comprehensive medical questionnaire, which is then thoroughly reviewed by a qualified doctor. Following a diagnosis, appropriate medication can be prescribed online. The service covers over 30 different conditions, ensuring that a broad spectrum of healthcare requirements can be met. From initial consultation to prescription, the entire journey is designed to be user-friendly and secure, providing a vital alternative to traditional clinic visits.
Understanding the importance of timely treatment, The Online Clinic ensures that consultations submitted between 6:00 am and 10:00 pm receive a response within 30-60 minutes. All prescribed medications are dispatched from a UK licensed pharmacy, ensuring authenticity and quality, with options for next-day delivery. For urgent clinical needs, a same-day collection service is also available at local pharmacies. The platform prioritises patient privacy and data security, offering a discreet and reliable way to manage personal health. Additionally, students can benefit from a 10% discount via Student Beans, making quality online medical care more affordable.
The Online Clinic was founded in 2004 and is headquartered in United Kingdom. It is part of Online Clinic (UK) Limited, with None (online service) locations.
Student Discount
Students can save 10% on medical care and consultation subscriptions by verifying their student status through Student Beans.
Discreet UK delivery. Free delivery on most treatments.
Returns Policy
Prescription medications cannot be returned once dispensed.
Founded
2004
Headquarters
United Kingdom
Number of Stores
None (online service)
Parent Company
Online Clinic (UK) Limited
All our doctors are GMC-registered and practise in the UK.
Online questionnaires take a few minutes. Doctors review within 24 hours.
Yes, all packages are sent in plain, unmarked packaging.
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Customer Service
020 7935 6544Customer Service Email
contact@theonlineclinic.co.ukCustomer Service Hours
Monday-Friday 9am-6pm