Runrug
Runrug, also known as Carpet Runners UK, is the leading online specialist for high-quality, made-to-measure carpet runners, stair rods, and custom rugs, offering free delivery and returns.
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Shop at RunrugAbout Runrug (Carpet Runners UK)
Runrug, also known as Carpet Runners UK, has quickly established itself as a leading online specialist for high-quality flooring solutions since its launch in 2020. Operated by IMS Flooring Ltd., this UK-based retailer prides itself on being a highly-rated expert in the field, dedicated to transforming homes with stylish and durable runners and rugs.
Explore Our Extensive Range
Hall Runners & Stair Runners
Discover an unparalleled selection of hall runners and stair runners designed to make a lasting first impression. With over 500 designs and colours available, you can find the perfect custom-length piece to fit your space perfectly. Each runner is crafted for durability and resilience, ensuring it stands up to daily wear and tear.
Custom Rugs & Stair Rods
Beyond runners, Runrug offers bespoke custom rugs, allowing you to create a truly unique centrepiece for any room. Complement your stair runners with their elegant range of stair rods, adding a touch of sophistication and security to your staircase. Explore flooring accessories and specialised options like kitchen runners, outdoor runners, and even wedding runners.
A Seamless Shopping Experience
Shopping with Runrug is made easy with customer-centric services. Benefit from free delivery and returns on all orders, ensuring a hassle-free experience. Take advantage of their ongoing 20% sale and join the Runrug Rewards loyalty programme to earn points and redeem exclusive benefits, starting with 200 points just for signing up. Their dedicated customer service team is available Monday to Friday, 9am-5pm, to assist with any queries.
Runrug was founded in 2020 and is headquartered in United Kingdom. It is part of IMS Flooring Ltd., with At least 1 locations.
Discounts & Loyalty
Loyalty Programme
Runrug Rewards
Earn points and redeem rewards, including 200 points for signing up.
Shipping & Returns
Free UK delivery on most orders. Made-to-measure items 7-14 working days.
Returns Policy
14-day returns on standard items. Made-to-measure items non-refundable.
Company Information
Founded
2020
Headquarters
United Kingdom
Number of Stores
At least 1
Parent Company
IMS Flooring Ltd.
Payment Methods
Frequently Asked Questions
Do you offer installation services?
Yes, we can arrange professional fitting through our network of approved installers.
How do I measure for a stair runner?
Our measuring guide provides step-by-step instructions, or contact us for free measuring advice.
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Join Runrug Rewards
Earn points and redeem rewards, including 200 points for signing up.
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Runrug Quick Facts
| Standard Delivery | Free UK delivery on most orders. Made-to-measure items 7-14 working days. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 14-day returns on standard items. Made-to-measure items non-refundable. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | visa, mastercard, paypal, klarna |
| Founded | 2020 |
| Headquarters | United Kingdom |
Last updated: April 2026
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Contact Information
Customer Service
0800 085 1478Customer Service Email
sales@carpetrunnersuk.co.ukCustomer Service Hours
Monday-Friday 9am-5pm