Red Funnel
Red Funnel provides essential ferry services between Southampton and the Isle of Wight, offering convenient travel for passengers, vehicles, and freight, alongside comprehensive ferry-inclusive holiday packages.
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Shop at Red FunnelAbout Red Funnel
Red Funnel, a historic UK ferry operator founded in 1861, has been connecting Southampton with the Isle of Wight for over 160 years. Known for its rich heritage and commitment to maritime excellence, the company is wholly owned by Njord Partners since 2025. Red Funnel operates a vital transport link, facilitating travel for millions of passengers, vehicles, and freight annually. Their dedication to safety, reliability, and customer satisfaction has cemented their reputation as the premier choice for Solent crossings.
Red Funnel Services & Holidays
Red Funnel offers a comprehensive suite of services designed to cater to all travel needs. Their fleet includes the high-speed Red Jet for foot passengers, providing rapid connections, and robust Vehicle Ferries capable of transporting cars, vans, and commercial freight. Beyond transport, Red Funnel Holidays specialises in ferry-inclusive accommodation packages across the Isle of Wight, from cosy cottages and B&Bs to holiday parks and hotels. They also provide access to attraction tickets and event passes, making it easy to plan your entire island getaway with one booking.
Booking & Customer Experience
Booking with Red Funnel is designed for ease and flexibility. Customers can effortlessly manage their travel plans online, with options for both flexible and saver fares. The company prides itself on its award-winning customer service, offering support via phone and email. Red Funnel is committed to accessibility, providing dedicated assistance for travellers with disabilities. They also actively pursue environmental sustainability, implementing initiatives like converting used cooking oil to biodiesel and introducing electric terminal vehicles, demonstrating a forward-thinking approach to responsible tourism.
Red Funnel was founded in 1861 and is headquartered in Southampton, United Kingdom. It is part of Njord Partners, with 4 locations.
Discounts & Loyalty
Student Discount
Red Funnel offers a 15% student discount via Student Beans, plus 'Student Saver Tickets' for mainland students attending Isle of Wight colleges.
NHS Discount
NHS patients travelling for medical appointments, plus a companion, receive discounted foot passenger rates. Those with a car can get a 50% discount on standard vehicle rates or a fare cap of £31 per leg. Carers for foot passengers travel free.
Military / Blue Light Discount
Members or veterans of the armed forces or MOD receive a 15% discount on foot passenger and vehicle travel upon presenting a valid Defence Discount Service card or MOD ID card.
Loyalty Programme
My Red Funnel Rewards
Members earn 4 points for every £1 spent on qualifying purchases (vehicle ferry, foot passenger travel, food & drink). Isle of Wight residents can join 'My Red Funnel Rewards Plus' for 5 points per £1. Points are worth 1 penny and redeemable for free/discounted journeys or onboard food/drinks.
Shipping & Returns
Book online for instant e-tickets
Returns Policy
Refundable Flexi Fares offer free amendments. Saver tickets may incur an amendment fee for changes, subject to availability. For detailed advice on booking changes or cancellations, customers are encouraged to contact their Travel Centre.
Company Information
Founded
1861
Headquarters
Southampton, United Kingdom
Number of Stores
4
Parent Company
Njord Partners
Payment Methods
Sustainability
Red Funnel actively seeks solutions for single-use hot drink cups, sells recyclable travel mugs, and converts 7,800 litres of used cooking oil to biodiesel annually. They are exploring ways to eliminate single-use plastics, source paper from sustainable forests, and recycle over 20% of waste. New chiller units reduce CO2, and electric terminal vehicles are being introduced, with a 25% ferry discount for electric cars.
Frequently Asked Questions
How long is the crossing?
The vehicle ferry takes approximately 1 hour to East Cowes. The Red Jet hi-speed catamaran takes about 25 minutes to West Cowes.
Can I take my car?
Yes, the vehicle ferry service carries cars, motorcycles, and larger vehicles. Book in advance for the best fares, especially in peak season.
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Student discount
Red Funnel offers a 15% student discount via Student Beans, plus 'Student Saver Tickets' for mainland students attending Isle of Wight colleges.
NHS discount
NHS patients travelling for medical appointments, plus a companion, receive discounted foot passenger rates. Those with a car can get a 50% discount on standard vehicle rates or a fare cap of £31 per leg. Carers for foot passengers travel free.
Military & Blue Light discount
Members or veterans of the armed forces or MOD receive a 15% discount on foot passenger and vehicle travel upon presenting a valid Defence Discount Service card or MOD ID card.
Join My Red Funnel Rewards
Members earn 4 points for every £1 spent on qualifying purchases (vehicle ferry, foot passenger travel, food & drink). Isle of Wight residents can join 'My Red Funnel Rewards Plus' for 5 points per £1. Points are worth 1 penny and redeemable for free/discounted journeys or onboard food/drinks.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Red Funnel Quick Facts
| Standard Delivery | Book online for instant e-tickets |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Refundable Flexi Fares offer free amendments. Saver tickets may incur an amendment fee for changes, subject to availability. For detailed advice on booking changes or cancellations, customers are encouraged to contact their Travel Centre. |
| Student Discount | Red Funnel offers a 15% student discount via Student Beans, plus 'Student Saver Tickets' for mainland students attending Isle of Wight colleges. |
| NHS Discount | NHS patients travelling for medical appointments, plus a companion, receive discounted foot passenger rates. Those with a car can get a 50% discount on standard vehicle rates or a fare cap of £31 per leg. Carers for foot passengers travel free. |
| Military Discount | Members or veterans of the armed forces or MOD receive a 15% discount on foot passenger and vehicle travel upon presenting a valid Defence Discount Service card or MOD ID card. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1861 |
| Headquarters | Southampton, United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
023 8001 9192Customer Service Email
info@redfunnel.co.ukCustomer Service Hours
Daily 8am-8pm
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