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RAESO is a New Zealand skincare brand selling cleansers, serums and elixirs, overnight masks, ceramide moisturisers and tinted SPF, formulated around what it calls circadian skin science.
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RAESO is a skincare brand made in New Zealand and founded by Katey Mandy, a former beauty editor. It traded as RAAIE until 2026, when it adopted the RAESO name; the brand told FQ magazine that the old name had become a trademark obstacle as it expanded abroad. UK orders are sent from a UK warehouse.
The brand builds its range on what it calls Circadian Skin Science: the idea that skin protects itself in daylight and repairs overnight, so RAESO pairs morning products with night treatments. These are the brand's own claims. Shoppers can also browse by skin concern, from pigmentation and redness to breakouts and a weakened skin barrier.
RAESO's shipping page says UK orders leave its UK warehouse, with a flat £5 charge below £110 and free delivery above it. Orders placed before 1pm on a weekday aim to arrive the next working day. Orders for New Zealand, Australia and the US are sent from New Zealand, and duties outside New Zealand and Australia are paid by the buyer.
Returns are accepted within 30 days of purchase, provided each product is at least half full, and customers start one by emailing hello@raesoskin.com. Return shipping for a change of mind is the customer's cost, and refunds go back to the original payment method.
Newsletter subscribers get 15% off a first order (checked October 2026). The price paid for a mini can also be redeemed against a full-size product, and several products are sold as refills.
UK orders ship from a UK warehouse: flat rate £5, free over £110. Orders placed before 1pm Monday to Friday aim for next-working-day delivery. New Zealand, Australia and US orders ship from New Zealand (US: US$15, free over US$170); duties outside NZ and Australia are paid by the buyer.
Returns Policy
Return within 30 days of purchase; each product must be at least half full. Email hello@raesoskin.com to start a return. The customer pays return shipping for change-of-mind returns. Refunds go to the original payment method.
UK delivery costs a flat £5, and orders over £110 ship free. Parcels go from RAESO's UK warehouse, and orders placed before 1pm Monday to Friday aim for next-working-day delivery.
RAESO accepts returns within 30 days of purchase if each product is at least half full. Email hello@raesoskin.com to start one; the customer pays return shipping for change-of-mind returns, and refunds go to the original payment method.
Joining the RAESO newsletter gives 15% off a first order (checked October 2026). The brand also lets buyers redeem the price of a mini against a full-size product, and it sells refills for some of its products.
Former beauty editor Katey Mandy founded the brand in New Zealand as RAAIE. It became RAESO in 2026; the brand told FQ magazine that the old name was limiting it on trademarks as it expanded internationally.
RAESO says skin follows a 24-hour rhythm, defending by day and repairing by night. Its range is therefore split into day, night and day-night routines, with products such as an overnight sleep mask and a retinal elixir for evening use.
Yes. RAESO ships to New Zealand, Australia and the US from its New Zealand warehouse, with a separate free-delivery level in each market's currency. Duties and taxes outside New Zealand and Australia are paid by the customer.
RAESO's shipping and refund pages give hello@raesoskin.com as the address for order and return questions. The website also provides a complimentary skin support service for advice on choosing products.
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| Standard Delivery | UK orders ship from a UK warehouse: flat rate £5, free over £110. Orders placed before 1pm Monday to Friday aim for next-working-day delivery. New Zealand, Australia and US orders ship from New Zealand (US: US$15, free over US$170); duties outside NZ and Australia are paid by the buyer. |
| Free Delivery | Orders over £110 |
| Click & Collect | Not available |
| Returns Policy | Return within 30 days of purchase; each product must be at least half full. Email hello@raesoskin.com to start a return. The customer pays return shipping for change-of-mind returns. Refunds go to the original payment method. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
Last updated: October 2026
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RAESO on Shopperazzi →Customer Service Email
hello@raesoskin.com