R.M.Williams
R.M.Williams is an iconic Australian brand, renowned globally for its handcrafted leather boots, premium clothing, and accessories for men and women.
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About R.M.Williams
Founded in 1932 by Reginald Murray Williams, R.M.Williams is an Australian icon synonymous with quality, craftsmanship, and enduring style. Headquartered in Adelaide, Australia, the brand has grown from a humble workshop to a globally recognised name, particularly celebrated for its handcrafted leather boots. With a strong presence in the UK and worldwide, R.M.Williams continues to uphold its legacy of creating products that are both functional and fashionable, built to withstand the test of time.
Product Range Highlights
At the heart of R.M.Williams' offering are its legendary Chelsea boots, meticulously crafted from a single piece of leather. These iconic boots are available for both men and women, alongside a diverse collection of other footwear styles. Beyond boots, customers can explore a premium range of clothing, including durable denim, stylish shirts, and classic outerwear, perfect for both casual and formal occasions. Complement your look with their selection of high-quality leather accessories, such as belts, wallets, and bags, all reflecting the brand's commitment to superior materials and design.
Shopping Experience & Customer Service
R.M.Williams provides a seamless online shopping experience, complemented by dedicated customer support. UK customers can reach their customer service team via phone at +44 800 060 8148 or email at info@rmwilliams.com, with support available Monday-Friday, 10am-4pm GMT. The brand accepts major payment methods including Visa, MasterCard, American Express, JCB, Klarna, PayPal Pay in 4, and Clearpay. Enjoy peace of mind with a generous 60-day free returns policy for online purchases. R.M.Williams also values its community, offering a 10% student discount via Student Beans, a discount for NHS/healthcare workers through Blue Light Card, and a 15% discount for military personnel.
R.M.Williams was founded in 1932 and is headquartered in Adelaide, Australia. It is part of Tattarang, with Over 900 stockists worldwide, including 73 retail locations.
Discounts & Loyalty
Student Discount
R.M.Williams offers a 10% student discount on full-price items, verifiable through Student Beans.
NHS Discount
R.M.Williams offers a discount via Blue Light Card in the UK for NHS/healthcare workers.
Military / Blue Light Discount
R.M.Williams offers a 15% discount for defence members/personnel. In Australia, this can be accessed via the APOD members portal or app.
Shipping & Returns
R.M.Williams offers online ordering and delivery services. While specific delivery times and costs are not detailed in the provided content, online purchases are supported with a 60-day free return policy.
Returns Policy
Online purchases can be returned free of charge within 60 days. Exchanges for online purchases can be made in-store only. Refunds generally take up to 10 business days to reach your account.
Company Information
Founded
1932
Headquarters
Adelaide, Australia
Number of Stores
Over 900 stockists worldwide, including 73 retail
Parent Company
Tattarang
Payment Methods
Sustainability
The provided website content for the sustainability page was identical to the 'About' page and did not detail specific sustainability initiatives or eco-friendly practices.
Frequently Asked Questions
What products does R.M.Williams offer?
R.M.Williams offers a full lineup of handcrafted leather boots, including their iconic Chelsea boots, as well as premium clothing and accessories for both men and women.
What is the returns policy for online purchases?
Online purchases can be returned free of charge within 60 days. Exchanges for online purchases can be made in-store only.
What payment methods are accepted by R.M.Williams?
R.M.Williams accepts Visa, MasterCard, American Express, JCB, Klarna, PayPal Pay in 4, and Clearpay.
Does R.M.Williams offer any discounts?
Yes, R.M.Williams offers a 10% student discount via Student Beans, a discount for NHS/healthcare workers through Blue Light Card, and a 15% discount for defence members/personnel.
How can I contact R.M.Williams customer service in the UK?
For UK customers, you can contact customer service by phone at +44 800 060 8148 or email at info@rmwilliams.com. Phone and live chat lines are open Monday-Friday, 10am-4pm GMT (excluding bank holidays).
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Student discount
R.M.Williams offers a 10% student discount on full-price items, verifiable through Student Beans.
NHS discount
R.M.Williams offers a discount via Blue Light Card in the UK for NHS/healthcare workers.
Military & Blue Light discount
R.M.Williams offers a 15% discount for defence members/personnel. In Australia, this can be accessed via the APOD members portal or app.
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R.M.Williams Quick Facts
| Standard Delivery | R.M.Williams offers online ordering and delivery services. While specific delivery times and costs are not detailed in the provided content, online purchases are supported with a 60-day free return policy. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Online purchases can be returned free of charge within 60 days. Exchanges for online purchases can be made in-store only. Refunds generally take up to 10 business days to reach your account. |
| Student Discount | R.M.Williams offers a 10% student discount on full-price items, verifiable through Student Beans. |
| NHS Discount | R.M.Williams offers a discount via Blue Light Card in the UK for NHS/healthcare workers. |
| Military Discount | R.M.Williams offers a 15% discount for defence members/personnel. In Australia, this can be accessed via the APOD members portal or app. |
| International Shipping | Available |
| Payment Methods | Visa, MasterCard, American Express, JCB, Klarna, PayPal Pay in 4, Clearpay |
| Founded | 1932 |
| Headquarters | Adelaide, Australia |
Last updated: June 2026
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Contact Information
Customer Service
+44 800 060 8148Customer Service Email
info@rmwilliams.comCustomer Service Hours
Monday-Friday, 10am-4pm GMT (excluding bank holidays in London, UK)