Q-Park
Q-Park offers quality, secure parking facilities across over 70 major UK cities, providing convenient pre-booking options, EV charging, and exclusive discounts for NHS and Armed Forces personnel.
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About Q-Park UK
Q-Park is a prominent parking operator in the United Kingdom, known for its commitment to providing high-quality and secure parking facilities. Established in 1998 in the Netherlands and expanding to the UK in 2001, Q-Park has grown to operate over 70 car parks in major cities such as London, Birmingham, Manchester, and Leeds. Their focus is on delivering a superior parking experience, combining convenience with advanced features to meet the demands of modern urban life.
Comprehensive Parking Solutions
Convenient & Secure Parking
Q-Park offers a variety of flexible parking solutions designed for every type of driver. Customers can easily pre-book parking online through the q-park.co.uk website or via the Q-Park Rewards App, ensuring a guaranteed space and often saving money. This pre-booking system is ideal for those planning ahead, whether for business, leisure, or events. For spontaneous trips, drivers can simply 'Tap & Go' with contactless payment at many locations, or use traditional pay machines available on-site.
Electric Vehicle Charging
Embracing the future of transport, many Q-Park facilities are equipped with electric vehicle (EV) charging points. This service provides a crucial amenity for EV owners, allowing them to conveniently charge their vehicles while parked. Q-Park's commitment to EV infrastructure supports sustainable travel and makes it easier for drivers to choose environmentally friendly transport options in urban centres.
Customer Benefits & Discounts
Q-Park is dedicated to offering value to its customers. They provide exclusive discounts for NHS staff, healthcare workers, and Armed Forces personnel, often accessible through partnerships with schemes like Blue Light Card. Additionally, while the Q-Park Rewards app is transitioning, customers can still benefit from cashback opportunities by linking their accounts to the Airtime Rewards app and explore "Q-Park Perks" for various brand promotions. These initiatives underscore Q-Park's appreciation for its community and regular users, making quality parking more accessible and affordable.
Q-Park was founded in 1970 and is headquartered in Netherlands (UK operations). It is part of KKR, with 30+ UK car parks locations.
Discounts & Loyalty
Student Discount
Q-Park offers a 20% student discount for online reservations in some European countries (code #iuseqpark), with more facilities to follow. Student Top Up Cards and season tickets are also available in select locations, requiring student email and ID.
NHS Discount
Q-Park provides a 10% discount for NHS staff upon online verification of employment. Discounts are also available through partnerships with Blue Light Card and Health Services Discounts.
Military / Blue Light Discount
Discounts for military/armed forces personnel are available through partnerships with schemes such as the Blue Light Card and Defence Discount Service.
Loyalty Programme
Q-Park Perks
Register on the Q-Park app to unlock exclusive deals and promotions with various brands. Unlimited Season Ticket holders may also receive extra rewards. Note: The 'Q-Park Rewards' app is closing on March 31, 2025, with an option to transfer to Airtime Rewards.
Shipping & Returns
Instant booking confirmation via email
Returns Policy
As a parking service, traditional returns do not apply. For pre-booked parking, customers should refer to the specific terms and conditions of their booking for cancellation or amendment policies.
Company Information
Founded
1970
Headquarters
Netherlands (UK operations)
Number of Stores
30+ UK car parks
Parent Company
KKR
Payment Methods
Sustainability
Q-Park is committed to supporting sustainable urban mobility by integrating electric vehicle (EV) charging points across many of its car parks in major UK cities. This initiative encourages the adoption of electric vehicles, helping to reduce carbon emissions and improve air quality in urban environments. By providing convenient and accessible charging infrastructure, Q-Park contributes to a greener future for transport.
Frequently Asked Questions
Can I pre-book parking?
Yes, you can pre-book parking through the Q-Park website or app to guarantee your space and often save money compared to drive-up rates.
Do Q-Park car parks have EV charging?
Many Q-Park locations now feature electric vehicle charging points. Check individual car park details for availability.
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Student discount
Q-Park offers a 20% student discount for online reservations in some European countries (code #iuseqpark), with more facilities to follow. Student Top Up Cards and season tickets are also available in select locations, requiring student email and ID.
NHS discount
Q-Park provides a 10% discount for NHS staff upon online verification of employment. Discounts are also available through partnerships with Blue Light Card and Health Services Discounts.
Military & Blue Light discount
Discounts for military/armed forces personnel are available through partnerships with schemes such as the Blue Light Card and Defence Discount Service.
Join Q-Park Perks
Register on the Q-Park app to unlock exclusive deals and promotions with various brands. Unlimited Season Ticket holders may also receive extra rewards. Note: The 'Q-Park Rewards' app is closing on March 31, 2025, with an option to transfer to Airtime Rewards.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Q-Park Quick Facts
| Standard Delivery | Instant booking confirmation via email |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | As a parking service, traditional returns do not apply. For pre-booked parking, customers should refer to the specific terms and conditions of their booking for cancellation or amendment policies. |
| Student Discount | Q-Park offers a 20% student discount for online reservations in some European countries (code #iuseqpark), with more facilities to follow. Student Top Up Cards and season tickets are also available in select locations, requiring student email and ID. |
| NHS Discount | Q-Park provides a 10% discount for NHS staff upon online verification of employment. Discounts are also available through partnerships with Blue Light Card and Health Services Discounts. |
| Military Discount | Discounts for military/armed forces personnel are available through partnerships with schemes such as the Blue Light Card and Defence Discount Service. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Contactless, Apple Pay, Google Pay |
| Founded | 1970 |
| Headquarters | Netherlands (UK operations) |
Last updated: June 2026
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Contact Information
Customer Service
0343 227 2466Customer Service Email
info@q-park.co.ukCustomer Service Hours
Call centre and webchat available 24/7. Social media DMs replied to 9 am - 5 pm.