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PrimeCarers simplifies finding and booking vetted private carers across the UK, offering transparent fees and handling all the admin for peace of mind.
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PrimeCarers is your trusted online partner for finding exceptional private care services across the UK. As a pioneering platform, we connect individuals and families directly with a network of vetted, professional carers, simplifying the often-complex process of arranging home care. Our commitment is to provide a service that is both secure and transparent, ensuring peace of mind for everyone involved. Whether you're looking for long-term support or short-term assistance, PrimeCarers makes it easy to find local carers who meet your specific needs.
At PrimeCarers, we understand that every individual's care requirements are unique. Our platform is designed to help you navigate through a wide selection of private carers, allowing you to choose the perfect match for your family. From personal care and companionship to specialised support, our carers offer a broad spectrum of services. We empower you to search by location, experience, and specific care needs, ensuring you can book private care online that truly fits your lifestyle and preferences. Our goal is to foster meaningful connections between clients and carers, promoting independence and well-being.
Your safety and peace of mind are paramount. PrimeCarers implements a stringent vetting process for all carers on our platform. This includes a comprehensive Full ID Check, verified through government-approved services like Yoti, and mandatory Enhanced DBS Certificates, which are regularly checked against the update service. This thorough approach ensures that every carer you consider is fully qualified and trustworthy, allowing you to confidently hire a private carer through our secure system.
One of PrimeCarers' core values is fairness. We operate with a model that ensures clients benefit from significantly lower fees compared to traditional agencies, while carers receive a larger share of their earnings. This not only makes quality care more accessible but also motivates carers, fostering a higher standard of service. We handle all the administrative tasks, from scheduling to payments, so you can focus on what truly matters: receiving the best possible care. Experience the PrimeCarers difference and discover a more equitable way to manage your care needs.
PrimeCarers was founded in 2019 and is headquartered in UK. It is part of Helper.Community Ltd.
Loyalty Programme
Care Miles Programme
Once earned, Care Miles reduce the amount paid to PrimeCarers in commission, enhancing affordability for long-term care arrangements.
Platform-based service - book care visits online.
Returns Policy
Flexible booking with cancellation options. See terms for specific policies.
Founded
2019
Headquarters
UK
Parent Company
Helper.Community Ltd
All carers undergo DBS checks, reference verification, and identity confirmation. Reviews from other families provide additional assurance.
Yes, you can message carers through the platform and arrange meet-and-greet visits before committing to regular care.
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Be the first to write a reviewOnce earned, Care Miles reduce the amount paid to PrimeCarers in commission, enhancing affordability for long-term care arrangements.
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| Standard Delivery | Platform-based service - book care visits online. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Flexible booking with cancellation options. See terms for specific policies. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Direct Debit |
| Founded | 2019 |
| Headquarters | UK |
Last updated: June 2026
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Customer Service
0203 369 3625Customer Service Email
hello@primecarers.co.ukCustomer Service Hours
Mon-Fri 9am-6pm, Sat 10am-4pm