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PetSafe is a Knoxville, Tennessee pet products brand founded in 1998, selling wireless and GPS dog fences, no-pull harnesses, pet doors, water fountains and self-cleaning litter boxes.
No live codes or offers from PetSafe right now — here's what to know before you shop.
US store only: 15% off sitewide for students verified through Student Beans (checked October 2026). No student scheme linked from the UK store.
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| Standard Delivery | US: free FedEx Ground Home Delivery over $49 to the contiguous states, 5 to 7 business days after next-day processing; small fee on orders of $49 or less; 1-day and 2-day options extra; Alaska and Hawaii excluded from free and standard shipping; no international shipping from the US site. UK (petsafe.com/gb): £7.99 via UPS/DPD, free over £90, 2 to 3 business days, shipped duty-paid from the Netherlands. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | US: return within 45 days of purchase for a refund of the product price; items must be resaleable in original packaging; shipping charges not refunded; clearance and special-order items excluded. UK: return within 30 days of receipt for a product refund including VAT; original packaging; buyer pays return postage. Faulty items within warranty: replacement or refund. |
| Student Discount | US store only: 15% off sitewide for students verified through Student Beans (checked October 2026). No student scheme linked from the UK store. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 1998 |
| Headquarters | Knoxville, Tennessee |
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PetSafe is a pet products brand founded in 1998 and based in Knoxville, Tennessee. It is the main consumer brand of Radio Systems Corporation, also known as PetSafe Brands, whose roots go back to 1991, when founder Randy Boyd started selling a do-it-yourself pet containment kit. The brand says its products reach pet owners in more than 50 countries.
Warranty terms depend on where the item was bought. The US policy gives a one-year limited warranty from delivery, while the UK policy gives two years on fountains, feeders, harnesses and toys and three years on fences, bark control, remote trainers and pet doors.
In the US, orders over $49 travel free by FedEx Ground Home Delivery to the contiguous states and arrive in 5 to 7 business days, after processing on the next business day. Smaller orders pay a small fee, 1-day and 2-day options cost extra, Alaska and Hawaii are excluded from free shipping, and the US site does not ship abroad. US purchases can be returned within 45 days for a refund of the item price if they are resaleable and in original packaging; shipping charges are not refunded and clearance items cannot be returned.
The UK store charges £7.99 for UPS or DPD delivery and is free over £90, with parcels arriving 2 to 3 business days after ordering. Orders ship from the Netherlands with customs duties already paid. UK buyers have 30 days from receipt to send items back in their original packaging, and they cover the return postage.
Students in the US get 15% off sitewide after verifying with Student Beans, and email subscribers are promised 10% off a later order (checked October 2026).
PetSafe was founded in 1998 and is headquartered in Knoxville, Tennessee. It is part of Radio Systems Corporation (PetSafe Brands).
Student Discount
US store only: 15% off sitewide for students verified through Student Beans (checked October 2026). No student scheme linked from the UK store.
US: free FedEx Ground Home Delivery over $49 to the contiguous states, 5 to 7 business days after next-day processing; small fee on orders of $49 or less; 1-day and 2-day options extra; Alaska and Hawaii excluded from free and standard shipping; no international shipping from the US site. UK (petsafe.com/gb): £7.99 via UPS/DPD, free over £90, 2 to 3 business days, shipped duty-paid from the Netherlands.
Returns Policy
US: return within 45 days of purchase for a refund of the product price; items must be resaleable in original packaging; shipping charges not refunded; clearance and special-order items excluded. UK: return within 30 days of receipt for a product refund including VAT; original packaging; buyer pays return postage. Faulty items within warranty: replacement or refund.
Founded
1998
Headquarters
Knoxville, Tennessee
Parent Company
Radio Systems Corporation (PetSafe Brands)
Orders over $49 ship free by FedEx Ground Home Delivery to the contiguous US and arrive in 5 to 7 business days after next-day processing. Orders of $49 or less pay a small fee, and Alaska and Hawaii cannot use free or standard shipping.
UK delivery from the PetSafe store costs £7.99 by UPS or DPD and is free on orders over £90. Parcels arrive 2 to 3 business days after ordering and are sent from the Netherlands with customs duties already paid.
US orders can be returned within 45 days of purchase for a refund of the product price, and UK orders within 30 days of receipt. Items must be resaleable in original packaging, shipping costs are not refunded, and US clearance purchases are excluded.
Yes, on the US store. Its footer links to a Student Beans page giving verified students 15% off sitewide (checked October 2026). The UK store at petsafe.com/gb did not link to a student scheme when checked.
PetSafe belongs to Radio Systems Corporation, which trades as PetSafe Brands and is headquartered in Knoxville, Tennessee. Founder Randy Boyd started the company in 1991 selling a do-it-yourself pet fence, and the PetSafe brand followed in 1998.
It depends on the store. US purchases carry a one-year limited warranty from delivery, while UK purchases get two years on fountains, feeders, harnesses and toys and three years on fences, bark control, remote trainers and pet doors.
PetSafe's US returns page lists Customer Care on 1-800-732-2677, email at info@petsafe.net and live chat on the website. Returns and warranty claims in the US start with one of those channels.
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