
Pavers
Pavers offers comfortable and stylish footwear for men and women, with a focus on quality and a wide range of options from trusted brands to their exclusive collections.
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Discover Pavers: Your Destination for Comfortable Footwear
Pavers has been a cherished name in British footwear since its establishment in York in 1971. Founded by Catherine Paver, the brand's journey began with a simple yet powerful vision: to create stylish shoes that prioritise comfort. This family-run business has grown significantly, becoming a leading retailer known for its dedication to "Feel Great Footwear" and a commitment to quality that supports every step of its customers' lives.
Unrivalled Footwear Collections for Every Step
Women's Styles for Every Occasion
The women's collection at Pavers is designed to cater to every need and taste. From fashionable boots and versatile trainers to incredibly comfortable slippers and a wide array of shoes, shoppers will find options for every season and event. Pavers prides itself on offering a broad selection of styles, colours, and essential wide-fit options, ensuring a perfect fit and lasting comfort.
Durable and Stylish Men's Footwear
Men can explore a robust range of footwear that combines durability with contemporary style. The collection includes sturdy boots, performance-ready trainers, relaxing slippers, and smart shoes suitable for both casual outings and more formal occasions. Each pair is selected for its quality materials and construction, promising comfort and longevity.
Trusted Brands and Exclusive Ranges
Pavers offers an impressive lineup of popular brands, including the globally recognised Skechers and the comfort-focused Fly Flot. Additionally, customers can discover Pavers' own exclusive Relife range, known for its innovative comfort technologies. This diverse brand portfolio ensures that every customer can find footwear that meets their specific preferences for style, support, and comfort.
Seamless Shopping and Exceptional Service
Pavers provides a flexible and customer-centric shopping experience, whether you choose to browse online at pavers.co.uk, visit one of their numerous stores across the UK and Ireland, or order via catalogue or phone. Their easy 45-day returns policy offers peace of mind, and dedicated customer service is always available to assist. Pavers also proudly offers a Blue Light discount, providing 10% off for eligible NHS staff, emergency services, and armed forces personnel, demonstrating their appreciation for these vital community members.
Experience the comfort and quality that Pavers is renowned for. Visit pavers.co.uk today to explore the latest collections, take advantage of fantastic sales, and find your next favourite pair of shoes.
Pavers was founded in 1971 and is headquartered in York, United Kingdom. It is part of Pavers Ltd, with Over 160 locations.
Discounts & Loyalty
NHS Discount
10% off full-price orders for NHS and healthcare workers, accessible via the Blue Light Card scheme.
Military / Blue Light Discount
10% off full-price orders for military and armed forces personnel, accessible via the Blue Light Card scheme.
Loyalty Programme
Pavers Club
Members earn points, receive birthday discounts, and enjoy rewards on future purchases.
Shipping & Returns
Free UK delivery on all orders. Standard delivery 3-5 working days. Click & collect available.
Returns Policy
365-day returns policy for unworn items. Free returns via post or in-store.
Company Information
Founded
1971
Headquarters
York, United Kingdom
Number of Stores
Over 160
Parent Company
Pavers Ltd
Payment Methods
Sustainability
Pavers is committed to sustainability, giving back to communities through initiatives like the Pavers Foundation which has raised over £2 Million, and empowering people through its values as a family-run business.
Frequently Asked Questions
What is Pavers' returns policy?
Pavers offers an easy 45-day returns policy. You can return items in their original condition within 45 days of receiving your order. Returns to a Pavers store are free. If using a pre-paid label without 'returns paid' at purchase, a £2.50 deduction applies from your refund.
How can I contact Pavers customer service?
You can contact Pavers customer service by phone at 0344 844 0809 or email at helpdesk@pavers.co.uk. The order line is 0344 844 0203.
What are the customer service hours?
Customer Services are available Monday to Friday, 8 am - 6 pm, and Saturday to Sunday, 9 am - 5 pm. The Order Line operates Monday to Saturday, 9 am - 8 pm, and Sunday, 9 am - 6 pm.
Does Pavers offer discounts for NHS or military personnel?
Yes, Pavers offers a 10% discount on full-price orders for NHS, healthcare workers, and military/armed forces personnel. These discounts are accessible via the Blue Light Card scheme.
Does Pavers have a loyalty programme?
Yes, Pavers operates the "Pavers Club" loyalty programme. Members can earn points, receive exclusive birthday discounts, and enjoy various rewards on future purchases.
Does Pavers ship internationally?
Yes, Pavers offers international shipping. Please refer to their website for specific details on international returns and delivery options.
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NHS discount
10% off full-price orders for NHS and healthcare workers, accessible via the Blue Light Card scheme.
Military & Blue Light discount
10% off full-price orders for military and armed forces personnel, accessible via the Blue Light Card scheme.
Click & Collect
Save on delivery by using Pavers's Click & Collect service.
Join Pavers Club
Members earn points, receive birthday discounts, and enjoy rewards on future purchases.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Pavers Quick Facts
| Standard Delivery | Free UK delivery on all orders. Standard delivery 3-5 working days. Click & collect available. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 365-day returns policy for unworn items. Free returns via post or in-store. |
| Student Discount | Not available |
| NHS Discount | 10% off full-price orders for NHS and healthcare workers, accessible via the Blue Light Card scheme. |
| Military Discount | 10% off full-price orders for military and armed forces personnel, accessible via the Blue Light Card scheme. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 1971 |
| Headquarters | York, United Kingdom |
Last updated: June 2026
6 offers available
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Contact Information
Customer Service
0344 844 0809Customer Service Email
helpdesk@pavers.co.ukCustomer Service Hours
Customer Services: Mon-Fri 8am-6pm; Sat-Sun 9am-5pm. Order Line: Mon-Sat 9am-8pm; Sun 9am-6pm.




























