Native Instruments
Native Instruments offers cutting-edge software and hardware for music production and DJing, empowering creators worldwide with innovative tools for sound design and performance.
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Shop at Native InstrumentsAbout Native Instruments
Native Instruments is a leading developer and manufacturer of software and hardware for computer-based audio production and DJing. Founded in Germany, the company has grown to become a global standard for musicians, producers, and DJs seeking innovative tools to create, perform, and mix music. Their mission is to empower creators with cutting-edge technology that inspires new sounds and workflows.
Explore the Native Instruments Range
Software for Sound Design & Production
Discover the power of KOMPLETE, the ultimate production suite featuring a vast array of synthesizers, samplers, effects, and curated sound libraries. Dive into iconic instruments like MASSIVE, KONTAKT, and REAKTOR, or explore genre-specific expansions. For DJs, TRAKTOR PRO software offers unparalleled control and flexibility for mixing and live performance.
Hardware for Performance & Control
Enhance your setup with Native Instruments' robust hardware. The MASCHINE series provides intuitive groove production and performance systems, while KOMPLETE KONTROL keyboards offer seamless integration with your software instruments. DJs can master their craft with TRAKTOR KONTROL controllers, and studio professionals benefit from high-quality KOMPLETE AUDIO interfaces. Find the perfect hardware to complement your creative flow.
Your Shopping Experience
Shopping for Native Instruments products is convenient and secure. Their official online store provides detailed product information and support resources. While specific delivery and returns policies are best checked directly on their website, customers can expect reliable shipping services to the UK and international destinations. For any assistance, their dedicated customer service team is available to help with product queries and technical support.
Native Instruments is headquartered in Manchester, United Kingdom.
Discounts & Loyalty
Loyalty Programme
Referral Rewards and Newsletter Sign-up Bonus
Offers 'Referral Rewards' and a 'Newsletter Sign-up Bonus' which provides an extra 20% off the entire order.
Shipping & Returns
Native Instruments offers various shipping options to the UK and internationally for their software and hardware products. Delivery times and costs vary based on location and selected service. Please check their website for detailed shipping information.
Returns Policy
Native Instruments typically offers a returns period for both hardware and software products, subject to their terms and conditions. For specific details on eligibility, timeframes, and the return process, please consult their official website.
Company Information
Headquarters
Manchester, United Kingdom
Payment Methods
Frequently Asked Questions
What kind of products does Native Instruments offer?
Native Instruments specialises in innovative software and hardware for music production and DJing. This includes KOMPLETE production suites, TRAKTOR DJ software and controllers, MASCHINE groove production systems, audio interfaces, and MIDI keyboards.
Does Native Instruments ship to the UK?
Yes, Native Instruments offers shipping to the UK for their range of music production software and hardware. Please check their official website for specific delivery options and costs.
What is Native Instruments' returns policy?
For details on their returns policy, including timeframes and conditions for both software and hardware products, please refer to the official Native Instruments website. Generally, they offer a period for returns if you are not satisfied with your purchase.
How can I contact Native Instruments customer support?
For customer support, including technical assistance and sales enquiries, you can typically find contact options such as email support or a help centre on the official Native Instruments website. Specific phone numbers or email addresses are not publicly available at this time.
Does Native Instruments offer student discounts?
Information regarding specific student discounts for Native Instruments products is not currently available. We recommend checking their official website or contacting their sales team directly for the most up-to-date information on any educational pricing or promotions.
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Join Referral Rewards and Newsletter Sign-up Bonus
Offers 'Referral Rewards' and a 'Newsletter Sign-up Bonus' which provides an extra 20% off the entire order.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Native Instruments Quick Facts
| Standard Delivery | Native Instruments offers various shipping options to the UK and internationally for their software and hardware products. Delivery times and costs vary based on location and selected service. Please check their website for detailed shipping information. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Native Instruments typically offers a returns period for both hardware and software products, subject to their terms and conditions. For specific details on eligibility, timeframes, and the return process, please consult their official website. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, American Express |
| Headquarters | Manchester, United Kingdom |
Last verified: February 2026
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Contact Information
Customer Service Email
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