My Nintendo Store

My Nintendo Store

My Nintendo Store is the official UK online shop for Nintendo consoles, games, accessories, and exclusive merchandise, bringing the magic of Nintendo directly to fans.

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About My Nintendo Store UK

My Nintendo Store UK is the official online retail destination for Nintendo products in the United Kingdom. Operated by Nintendo of Europe SE, it serves as the direct channel for fans to purchase authentic consoles, games, and merchandise. Since its rebranding to My Nintendo Store in 2021, it has solidified its position as the trusted source for all things Nintendo, building on a legacy of innovation and entertainment.

Explore the World of Nintendo

Consoles & Games

Discover the full range of Nintendo Switch consoles, including the latest models and special edition bundles. The store boasts an extensive collection of both physical and digital games, from critically acclaimed first-party titles like The Legend of Zelda and Super Mario to a diverse selection of third-party and indie games. It's the perfect place to buy new releases and timeless classics for your Nintendo Switch.

Accessories & Merchandise

Enhance your gaming setup with official Nintendo accessories. Find everything from additional Joy-Con controllers and Nintendo Switch Pro Controllers to amiibo figures that unlock new in-game content. Beyond gaming hardware, My Nintendo Store offers a fantastic array of exclusive merchandise, including clothing, collectibles, homeware, and gifts featuring beloved Nintendo characters. These unique items make perfect additions to any fan's collection.

Seamless Shopping Experience

My Nintendo Store is committed to providing a convenient and secure online shopping experience. With dedicated customer service available via phone and email, shoppers can get support for their orders. The store also features the 'My Nintendo' loyalty programme, allowing customers to earn points on purchases and redeem them for exclusive rewards. Additionally, various discounts are available, including a student discount via Student Beans, and offers for NHS and military personnel through partner schemes, making it easier to access your favourite Nintendo products.

My Nintendo Store was founded in 1889 and is headquartered in Kyoto, Japan. It is part of Nintendo of Europe SE, with None locations.

Discounts & Loyalty

Student Discount

My Nintendo Store offers a 10% student discount through Student Beans.

NHS Discount

My Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts.

Military / Blue Light Discount

There is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout.

Loyalty Programme

My Nintendo

Earn gold and platinum points to redeem for rewards and discounts

Shipping & Returns

My Nintendo Store offers various delivery options across the UK, including standard and express services. Delivery charges may apply, with potential for free standard delivery on orders exceeding a certain value. For the most current information regarding delivery times, costs, and any free delivery thresholds, please visit the official My Nintendo Store website directly.

Returns Policy

Customers can typically return unused and unopened items to My Nintendo Store within a set period, commonly 14 to 30 days from the date of purchase. Different conditions and longer periods may apply for faulty or defective products under warranty. For comprehensive details on the returns process and specific eligibility criteria, please consult the official My Nintendo Store website.

Company Information

Founded

1889

Headquarters

Kyoto, Japan

Number of Stores

None

Parent Company

Nintendo of Europe SE

Payment Methods
Visa
Mastercard
PayPalPayPal

Frequently Asked Questions

How can I contact My Nintendo Store customer service?

You can reach My Nintendo Store customer service by phone at +44 (0) 345 60 50 247 or via email at customer-support@nintendo.co.uk. Their operating hours are Monday to Friday, 9:00 AM – 6:00 PM.

What kind of products can I buy from My Nintendo Store?

My Nintendo Store offers a wide range of official Nintendo products, including Nintendo Switch consoles, a vast selection of digital and physical games, official accessories like Joy-Cons and Pro Controllers, amiibo figures, and exclusive Nintendo merchandise such as apparel, collectibles, and homeware.

What is the delivery information for orders from My Nintendo Store?

My Nintendo Store typically offers various delivery options for the UK, including standard and express services. Delivery charges may apply, and there might be a threshold for free standard delivery. For precise details on current delivery times and costs, please refer to the official website.

What is the returns policy for purchases made at My Nintendo Store?

Generally, My Nintendo Store allows returns of unused and unopened items within a specified period, often 14 to 30 days from purchase. Faulty items typically have a longer return or warranty period. It's always best to check the full, up-to-date returns policy on the official My Nintendo Store website for specific conditions and procedures.

Does My Nintendo Store offer student discounts?

Yes, My Nintendo Store provides a 10% student discount. This offer is available through Student Beans. Verify your student status via Student Beans to access this saving on your purchases.

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4 Ways to Save at My Nintendo Store in 2026

  1. Student discount

    My Nintendo Store offers a 10% student discount through Student Beans.

  2. NHS discount

    My Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts.

  3. Military & Blue Light discount

    There is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout.

  4. Join My Nintendo

    Earn gold and platinum points to redeem for rewards and discounts

Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.

My Nintendo Store Quick Facts

Standard DeliveryMy Nintendo Store offers various delivery options across the UK, including standard and express services. Delivery charges may apply, with potential for free standard delivery on orders exceeding a certain value. For the most current information regarding delivery times, costs, and any free delivery thresholds, please visit the official My Nintendo Store website directly.
Free DeliveryNot available
Click & CollectNot available
Returns PolicyCustomers can typically return unused and unopened items to My Nintendo Store within a set period, commonly 14 to 30 days from the date of purchase. Different conditions and longer periods may apply for faulty or defective products under warranty. For comprehensive details on the returns process and specific eligibility criteria, please consult the official My Nintendo Store website.
Student DiscountMy Nintendo Store offers a 10% student discount through Student Beans.
NHS DiscountMy Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts.
Military DiscountThere is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout.
International ShippingNot available
Payment MethodsVisa, Mastercard, PayPal
Founded1889
HeadquartersKyoto, Japan

Last verified: February 2026