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My Nintendo Store is the official UK online shop for Nintendo consoles, games, accessories, and exclusive merchandise, bringing the magic of Nintendo directly to fans.
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My Nintendo Store UK is the official online retail destination for Nintendo products in the United Kingdom. Operated by Nintendo of Europe SE, it serves as the direct channel for fans to purchase authentic consoles, games, and merchandise. Since its rebranding to My Nintendo Store in 2021, it has solidified its position as the trusted source for all things Nintendo, building on a legacy of innovation and entertainment.
Discover the full range of Nintendo Switch consoles, including the latest models and special edition bundles. The store boasts an extensive collection of both physical and digital games, from critically acclaimed first-party titles like The Legend of Zelda and Super Mario to a diverse selection of third-party and indie games. It's the perfect place to buy new releases and timeless classics for your Nintendo Switch.
Enhance your gaming setup with official Nintendo accessories. Find everything from additional Joy-Con controllers and Nintendo Switch Pro Controllers to amiibo figures that unlock new in-game content. Beyond gaming hardware, My Nintendo Store offers a fantastic array of exclusive merchandise, including clothing, collectibles, homeware, and gifts featuring beloved Nintendo characters. These unique items make perfect additions to any fan's collection.
My Nintendo Store is committed to providing a convenient and secure online shopping experience. With dedicated customer service available via phone and email, shoppers can get support for their orders. The store also features the 'My Nintendo' loyalty programme, allowing customers to earn points on purchases and redeem them for exclusive rewards. Additionally, various discounts are available, including a student discount via Student Beans, and offers for NHS and military personnel through partner schemes, making it easier to access your favourite Nintendo products.
My Nintendo Store was founded in 1889 and is headquartered in Kyoto, Japan. It is part of Nintendo of Europe SE.
Student Discount
My Nintendo Store offers a 10% student discount through Student Beans.
NHS Discount
My Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts.
Military / Blue Light Discount
There is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout.
Loyalty Programme
My Nintendo
Earn gold and platinum points to redeem for rewards and discounts
My Nintendo Store offers various delivery options across the UK, including standard and express services. Delivery charges may apply, with potential for free standard delivery on orders exceeding a certain value. For the most current information regarding delivery times, costs, and any free delivery thresholds, please visit the official My Nintendo Store website directly.
Returns Policy
Customers can typically return unused and unopened items to My Nintendo Store within a set period, commonly 14 to 30 days from the date of purchase. Different conditions and longer periods may apply for faulty or defective products under warranty. For comprehensive details on the returns process and specific eligibility criteria, please consult the official My Nintendo Store website.
Founded
1889
Headquarters
Kyoto, Japan
Parent Company
Nintendo of Europe SE
You can reach My Nintendo Store customer service by phone at +44 (0) 345 60 50 247 or via email at customer-support@nintendo.co.uk. Their operating hours are Monday to Friday, 9:00 AM – 6:00 PM.
My Nintendo Store offers a wide range of official Nintendo products, including Nintendo Switch consoles, a vast selection of digital and physical games, official accessories like Joy-Cons and Pro Controllers, amiibo figures, and exclusive Nintendo merchandise such as apparel, collectibles, and homeware.
My Nintendo Store typically offers various delivery options for the UK, including standard and express services. Delivery charges may apply, and there might be a threshold for free standard delivery. For precise details on current delivery times and costs, please refer to the official website.
Generally, My Nintendo Store allows returns of unused and unopened items within a specified period, often 14 to 30 days from purchase. Faulty items typically have a longer return or warranty period. It's always best to check the full, up-to-date returns policy on the official My Nintendo Store website for specific conditions and procedures.
Yes, My Nintendo Store provides a 10% student discount. This offer is available through Student Beans. Verify your student status via Student Beans to access this saving on your purchases.
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Be the first to write a reviewMy Nintendo Store offers a 10% student discount through Student Beans.
My Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts.
There is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout.
Earn gold and platinum points to redeem for rewards and discounts
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
| Standard Delivery | My Nintendo Store offers various delivery options across the UK, including standard and express services. Delivery charges may apply, with potential for free standard delivery on orders exceeding a certain value. For the most current information regarding delivery times, costs, and any free delivery thresholds, please visit the official My Nintendo Store website directly. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Customers can typically return unused and unopened items to My Nintendo Store within a set period, commonly 14 to 30 days from the date of purchase. Different conditions and longer periods may apply for faulty or defective products under warranty. For comprehensive details on the returns process and specific eligibility criteria, please consult the official My Nintendo Store website. |
| Student Discount | My Nintendo Store offers a 10% student discount through Student Beans. |
| NHS Discount | My Nintendo Store UK does not directly offer an NHS or healthcare worker discount. However, discounts for NHS staff are available through third-party providers such as Blue Light Card and Health Service Discounts. |
| Military Discount | There is no official direct military program from Nintendo. Discounts for military and armed forces personnel are available through third-party providers like Blue Light Card and Troopscout. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1889 |
| Headquarters | Kyoto, Japan |
Last updated: June 2026
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Customer Service
+44 (0) 345 60 50 247Customer Service Email
customer-support@nintendo.co.ukCustomer Service Hours
Monday to Friday, 9:00 AM – 6:00 PM