MSC Cruises
Embark on an unforgettable journey with MSC Cruises, offering luxurious and diverse cruise holidays to breathtaking destinations worldwide.
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Shop at MSC CruisesAbout MSC Cruises
MSC Cruises stands as a global leader in the cruise industry, offering exquisite holiday experiences across the world's most beautiful seas. Founded in 1988 as part of the venerable MSC Group, a family business with deep roots in maritime history, MSC Cruises has rapidly expanded its modern fleet. Headquartered in Geneva, Switzerland, the company is dedicated to providing guests with memorable voyages that blend European elegance with state-of-the-art amenities. Their commitment to environmental stewardship and delivering exceptional customer service underpins every aspect of their operation, making them a preferred choice for discerning travellers.
Discover Your Dream Cruise with MSC
Unforgettable Destinations
Whether you're looking to explore the ancient wonders of the Mediterranean, the vibrant cultures of the Caribbean, the majestic fjords of Northern Europe, or exotic routes in South America and the Arabian Gulf, MSC Cruises has an itinerary for you. Each journey is carefully curated to offer a rich tapestry of experiences, from bustling port cities to serene island escapes. Discover the convenience of booking cruise holidays online and immerse yourself in diverse landscapes and cultures.
An Unrivalled Onboard Experience
Life onboard an MSC Cruises ship is an adventure in itself. Guests can enjoy a wide array of dining options, from casual buffets to elegant speciality restaurants, serving international and Mediterranean cuisine. Entertainment is boundless, with spectacular theatre shows, live music, casinos, and themed parties. For families, extensive kids' clubs and water parks ensure younger guests are always entertained. Adults can relax in luxurious spas, fitness centres, and sophisticated lounges, making every moment at sea truly special.
Planning Your MSC Cruise Holiday
Booking your next holiday with MSC Cruises is straightforward. Their dedicated UK customer service team is ready to assist with any enquiries via phone or email. Take advantage of their rewarding MSC Voyagers Club loyalty programme for exclusive benefits and discounts on future sailings. Furthermore, MSC Cruises proudly offers special rates for NHS/healthcare workers and military personnel, demonstrating their appreciation for these vital communities. Explore the latest deals and promotions on their website to secure your perfect cruise holiday.
MSC Cruises was founded in 1988 and is headquartered in Geneva, Switzerland. It is part of MSC Group (Mediterranean Shipping Company), with Over 200 (on-board boutiques) locations.
Discounts & Loyalty
NHS Discount
MSC Cruises offers a 'Thank You' discount of up to 10% off cruise fares for healthcare workers and their families, applicable to doctors, nurses, healthcare professionals, and back-office staff. Valid proof of service is required. Some specific sailings have offered up to 50% off for NHS workers.
Military / Blue Light Discount
MSC Cruises offers military discounts to active and retired U.S. and Canadian Military personnel and their families. They can receive a 5% discount on Interior and Ocean View staterooms or a 10% discount on Balcony, Suite, and MSC Yacht Club staterooms.
Gift Cards Available
Loyalty Programme
MSC Voyagers Club
The MSC Voyagers Club features six membership levels (Welcome, Classic, Silver, Gold, Diamond, Blue Diamond). Members earn points based on cruise experience, length, and spending, offering benefits like discounts on cruises, onboard services, and exclusive events. A Status Match option is also available.
Shipping & Returns
Upon booking an MSC Cruise, guests will receive immediate email confirmation. E-tickets and essential travel documents are typically issued closer to the departure date, accessible via the 'My MSC Area' online portal. All necessary information for your journey will be provided digitally.
Returns Policy
MSC Cruises' cancellation policy varies based on the type of fare booked and the time remaining until departure. Guests are advised to review the specific terms and conditions of their booking for full details. Cancellation fees may apply, and travel insurance is highly recommended to cover unforeseen circumstances.
Company Information
Founded
1988
Headquarters
Geneva, Switzerland
Number of Stores
Over 200 (on-board boutiques)
Parent Company
MSC Group (Mediterranean Shipping Company)
Payment Methods
Sustainability
MSC Cruises is committed to environmental stewardship, investing in advanced marine technologies to reduce its ecological footprint. Initiatives include modern wastewater treatment systems, shore power connectivity, and efforts to minimise emissions and single-use plastics across its fleet, striving for a more sustainable future for ocean travel.
Frequently Asked Questions
How do I book a cruise with MSC Cruises?
You can book an MSC Cruise directly through their official website, via their customer service phone line, or through a trusted travel agent. The website offers a comprehensive booking platform where you can explore destinations, ship options, and various cabin types.
What's included in my MSC Cruises fare?
Standard MSC Cruises fares typically include your chosen accommodation, all meals in the main dining rooms and buffet, a wide range of onboard entertainment, and access to pools and fitness facilities. Drinks packages, speciality restaurants, shore excursions, and spa treatments are usually available at an additional cost.
What is MSC Cruises' cancellation policy?
MSC Cruises' cancellation policy varies based on the type of fare booked and the time remaining until your departure date. Cancellation fees may apply, and it is highly recommended to review the specific terms and conditions of your booking or consult with customer service for detailed information. Travel insurance is always advised.
How can I contact MSC Cruises customer service?
You can reach MSC Cruises customer service by phone at 0203 426 3010 Option 6 during their operating hours (Monday – Friday 9:30 am – 6:00 pm). For email enquiries, you can contact customerservice@msccruises.co.uk.
Does MSC Cruises cater to families?
Yes, MSC Cruises is renowned for its family-friendly offerings. Their ships feature extensive kids' clubs for various age groups, dedicated family activities, aqua parks, and family-friendly accommodation options, ensuring an enjoyable holiday for all ages.
What is the MSC Voyagers Club?
The MSC Voyagers Club is MSC Cruises' loyalty programme, rewarding returning guests with exclusive benefits. Members earn points based on their cruises and onboard spending, unlocking different membership levels (Classic, Silver, Gold, Diamond) with perks like discounts, onboard credits, and special events.
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Be the first to write a review4 Ways to Save at MSC Cruises in 2026
NHS discount
MSC Cruises offers a 'Thank You' discount of up to 10% off cruise fares for healthcare workers and their families, applicable to doctors, nurses, healthcare professionals, and back-office staff. Valid proof of service is required. Some specific sailings have offered up to 50% off for NHS workers.
Military & Blue Light discount
MSC Cruises offers military discounts to active and retired U.S. and Canadian Military personnel and their families. They can receive a 5% discount on Interior and Ocean View staterooms or a 10% discount on Balcony, Suite, and MSC Yacht Club staterooms.
Join MSC Voyagers Club
The MSC Voyagers Club features six membership levels (Welcome, Classic, Silver, Gold, Diamond, Blue Diamond). Members earn points based on cruise experience, length, and spending, offering benefits like discounts on cruises, onboard services, and exclusive events. A Status Match option is also available.
Gift cards available
Buy discounted MSC Cruises gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
MSC Cruises Quick Facts
| Standard Delivery | Upon booking an MSC Cruise, guests will receive immediate email confirmation. E-tickets and essential travel documents are typically issued closer to the departure date, accessible via the 'My MSC Area' online portal. All necessary information for your journey will be provided digitally. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | MSC Cruises' cancellation policy varies based on the type of fare booked and the time remaining until departure. Guests are advised to review the specific terms and conditions of their booking for full details. Cancellation fees may apply, and travel insurance is highly recommended to cover unforeseen circumstances. |
| Student Discount | Not available |
| NHS Discount | MSC Cruises offers a 'Thank You' discount of up to 10% off cruise fares for healthcare workers and their families, applicable to doctors, nurses, healthcare professionals, and back-office staff. Valid proof of service is required. Some specific sailings have offered up to 50% off for NHS workers. |
| Military Discount | MSC Cruises offers military discounts to active and retired U.S. and Canadian Military personnel and their families. They can receive a 5% discount on Interior and Ocean View staterooms or a 10% discount on Balcony, Suite, and MSC Yacht Club staterooms. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1988 |
| Headquarters | Geneva, Switzerland |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
0203 426 3010 Option 6Customer Service Email
customerservice@msccruises.co.ukCustomer Service Hours
Monday – Friday 9:30 am – 6:00 pm; Saturdays, Sundays, and Bank Holidays Closed
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