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MONÉ is a French professional haircare brand selling shampoos, leave-in conditioner sprays, hair masks, texturising powders and heat-protection sprays to UK shoppers.
20% off the full MONÉ Professional UK catalogue. Valid for all customers, new and existing. Non-cumulable with other discount codes. Delivery charges and eligibility are confirmed at checkout. Apply at checkout on moneprofessional.co.uk.
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MONÉ is a French professional haircare brand run by SAS MONÉ Group, a company registered in Issy-les-Moulineaux on the south-west edge of Paris. Its UK web store prices in pounds, ships only to UK addresses and sends orders from France. The brand says its formulas come from a team of hairdressers, designers and chemists, and that it sells in more than 30 countries.
MONÉ describes its shampoos as sulfate-free and its masks and leave-in treatments as paraben-free, and says its heat-protection sprays guard hair at up to 220°C. Salons, stylists and hairdressers can apply for trade pricing through a professional enquiry form on the website.
The store's two delivery statements disagree. A banner on the homepage gives free delivery on orders over £20, while the shipping policy page still lists a €10 flat rate with free delivery above €100. Standard parcels arrive 5 to 10 business days after dispatch and express in about 2 to 5. Because orders leave from France, UK buyers pay any customs fees or import taxes charged on arrival.
A return has to be requested within 14 days of receiving the parcel, with a further 14 days to send it back. Only sealed, unopened products with an intact hygiene seal qualify, and the buyer covers return postage. Defective or wrongly sent items should be reported with photos within 48 hours; MONÉ then refunds or replaces them and pays shipping both ways. Approved refunds go back to the original payment method within 10 business days.
Signing up for the MONÉ email newsletter brings 10% off the first order placed on the UK store (checked October 2026).
MONÉ is headquartered in Issy-les-Moulineaux, France.
Ships from France to UK addresses only. Homepage banner: free delivery over £20; shipping policy: €10 flat rate, free over €100. Standard 5 to 10 business days after dispatch; express about 2 to 5 business days, priced by weight. Buyer pays any customs fees and taxes.
Returns Policy
Request a return within 14 days of delivery, then 14 more days to send it. Sealed, unopened products only. Buyer pays return postage. Report defective or wrong items with photos within 48 hours for a refund or replacement, with MONÉ paying shipping. Refund within 10 business days of approval.
Headquarters
Issy-les-Moulineaux, France
The homepage banner gives free delivery on orders over £20, but the shipping policy still lists a €10 flat rate and free delivery above €100. Standard parcels take 5 to 10 business days after dispatch from France.
Returns must be requested within 14 days of delivery and sent back within a further 14 days. Only sealed, unopened products qualify, and the buyer pays return postage unless the item arrived defective or was the wrong product.
Signing up to the MONÉ newsletter gives 10% off a first purchase (checked October 2026). Hairdressers, stylists and salons can also request trade pricing through the professional form on the website.
MONÉ's UK store is run by SAS MONÉ Group, a French company registered on rue Auguste Gervais in Issy-les-Moulineaux, near Paris. The brand says it is sold in more than 30 countries.
Yes, if any are charged. MONÉ sends UK orders from France, and its shipping policy says additional customs fees and taxes are the buyer's responsibility.
MONÉ says its shampoos are sulfate-free and its masks and leave-in treatments are paraben-free. The brand also says its heat-protection sprays protect hair at temperatures up to 220°C.
MONÉ lists info@moneprofessional.fr on its homepage and shipping policy. Its refund policy gives info@moneprofessional.co.uk for return requests, which need approval by email before anything is sent back.
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| Standard Delivery | Ships from France to UK addresses only. Homepage banner: free delivery over £20; shipping policy: €10 flat rate, free over €100. Standard 5 to 10 business days after dispatch; express about 2 to 5 business days, priced by weight. Buyer pays any customs fees and taxes. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Request a return within 14 days of delivery, then 14 more days to send it. Sealed, unopened products only. Buyer pays return postage. Report defective or wrong items with photos within 48 hours for a refund or replacement, with MONÉ paying shipping. Refund within 10 business days of approval. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Headquarters | Issy-les-Moulineaux, France |
Last updated: October 2026
1 offer & 1 voucher available
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Customer Service Email
info@moneprofessional.fr
