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Millie's Cookies is a UK cookie bakery chain dating from 1985, selling hand-iced personalised giant cookies, pick and mix cookie boxes and cookie gifts sent by post.
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Millie's Cookies is a British bakery chain that has sold freshly baked cookies since 1985, when founder Mario Budwig opened the first counter in the Selfridges food hall on Oxford Street, according to Wikipedia. Select Service Partner (SSP) bought the business in June 2003, and SSP UK now operates milliescookies.com alongside more than 40 stores around the country.
The terms say each order is baked on the day it leaves the bakery and stays fresh for a further 4 days when kept at room temperature in its original box. Click and collect from stores is also available.
Parcels travel with DHL, which sends a one-hour delivery window on the day. Standard UK weekday delivery costs £5.99 and Saturday delivery £6.49. Orders placed before 1pm Monday to Friday can be dispatched the same day, while later orders arrive two days after the order date. Monday deliveries are baked the previous Friday, and an Irish two-day service costs £10.30.
Because the cookies are perishable, damaged, incorrect or incomplete parcels must be reported within 24 hours of delivery, with the cookies and packaging kept as evidence. Millie's then chooses between a replacement, a full or partial refund, or company credit. Refunds are not given because a flavour was not to someone's taste, and changes or cancellations need at least three working days' notice before the delivery date.
Students verified through UNiDAYS get 20% off Millie's Cookies purchases (checked October 2026). Email newsletter subscribers can also claim a free birthday cookie in store with a QR code sent by email.
Millie's Cookies was founded in 1985. It is part of SSP UK, with 40+ locations.
Student Discount
UNiDAYS: 20% off Millie's Cookies purchases for verified UNiDAYS members (checked October 2026); not combinable with the other UNiDAYS perks.
UK weekday delivery £5.99; Saturday delivery £6.49; sent by DHL with a one-hour window on the day. Order before 1pm Monday to Friday for same-day dispatch; later orders arrive order date + 2 days. Monday deliveries are baked on the Friday. Irish two-day delivery £10.30.
Returns Policy
Perishable goods: report damaged, wrong or incomplete orders within 24 hours of delivery and keep the products and packaging. Millie's chooses a replacement, a full or partial refund, or company credit. No refunds for taste. Cancel or amend at least 3 working days before the delivery date.
Founded
1985
Number of Stores
40+
Parent Company
SSP UK
Standard UK weekday delivery costs £5.99 and Saturday delivery costs £6.49. Orders placed before 1pm Monday to Friday can be dispatched the same day, and DHL sends a one-hour delivery window on the day.
Report damaged, wrong or incomplete orders within 24 hours of delivery and keep the cookies and packaging. Millie's then chooses a replacement, a full or partial refund, or company credit. Refunds are not given because a flavour was not to someone's taste.
Yes. Students verified through UNiDAYS get 20% off Millie's Cookies purchases (checked October 2026). In store, a live UNiDAYS redemption and a verified digital UNiDAYS iD may be requested at the till.
Millie's Cookies has belonged to Select Service Partner (SSP) since June 2003, and its website is operated by SSP UK. Mario Budwig founded the business in 1985 and named it after his grandmother Mildred, according to Wikipedia.
Millie's Cookies says its cookies stay fresh for 4 days after the dispatch date when kept at room temperature in the box they arrive in. Each order is baked on the same day it is sent out.
Yes. Shoppers choose the cookie shape, base flavour and icing colours, then type a message that the Millie's icing team pipes on by hand. Ready-designed giant cookies for birthdays, anniversaries and Halloween are sold too.
Yes. Millie's Cookies runs a click and collect service from its website, and its About page says the chain has more than 40 stores across the UK baking cookies through the day.
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UNiDAYS: 20% off Millie's Cookies purchases for verified UNiDAYS members (checked October 2026); not combinable with the other UNiDAYS perks.
Save on delivery by using Millie's Cookies's Click & Collect service.
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| Standard Delivery | UK weekday delivery £5.99; Saturday delivery £6.49; sent by DHL with a one-hour window on the day. Order before 1pm Monday to Friday for same-day dispatch; later orders arrive order date + 2 days. Monday deliveries are baked on the Friday. Irish two-day delivery £10.30. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Perishable goods: report damaged, wrong or incomplete orders within 24 hours of delivery and keep the products and packaging. Millie's chooses a replacement, a full or partial refund, or company credit. No refunds for taste. Cancel or amend at least 3 working days before the delivery date. |
| Student Discount | UNiDAYS: 20% off Millie's Cookies purchases for verified UNiDAYS members (checked October 2026); not combinable with the other UNiDAYS perks. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 1985 |
Last updated: October 2026
1 voucher available
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