Medicanimal
Medicanimal is the UK's trusted online pet supplies shop, offering a comprehensive range of pet food, healthcare, and accessories for dogs, cats, and small animals with free UK delivery on qualifying orders.
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About Medicanimal – Your Trusted Online Pet Store
Since its establishment in 2007, Medicanimal has grown to become a leading online destination for pet owners across the UK. Operating as a brand under Fetch! Retail Limited, this London-based e-retailer is dedicated to providing high-quality pet food, healthcare, and accessories directly to your door. With a strong focus on animal welfare and customer satisfaction, Medicanimal continually strives to offer the best products from reputable brands, ensuring your pets lead happy and healthy lives.
Explore Medicanimal's Extensive Pet Product Range
Comprehensive Dog Care Solutions
For dog owners, Medicanimal offers an unparalleled selection. Discover premium dry dog food, nutritious wet dog food, and specialised veterinary dog food for specific dietary needs. Stock up on delicious dog treats & chews, and ensure their health with a wide array of dog healthcare products, including solutions for fleas, ticks & mites, worming, calming & behaviour, dental care, joint support, and skin & coat health. Don't forget essential dog accessories like comfortable bedding, practical bowls, car & travel gear, and grooming tools.
Cat & Small Animal Essentials
Cat lovers will find everything they need, from various cat food options (dry, wet, veterinary) and tasty cat treats to vital cat healthcare items and fun cat accessories. Medicanimal also caters to small animals, birds, and farm animals, providing specialised food, bedding, homes & cages, grooming supplies, and health products. Whatever pet you have, Medicanimal aims to be your one-stop shop for quality supplies.
Convenient Shopping & Savings
Shopping at Medicanimal is designed for ease and value. Benefit from free UK delivery on orders over £49, making it simple to get heavy pet supplies delivered directly. Take advantage of a generous 19% student discount to save on your purchases. Plus, their Repeat Order Discount program offers 5% off your initial repeat order and a £5 voucher on future orders over £39, rewarding your loyalty. With clear pricing in GBP and dedicated customer support, Medicanimal ensures a smooth and satisfying online shopping experience.
Medicanimal was founded in 2007 and is headquartered in UK. It is part of Fetch! Retail Limited, with Online only locations.
Discounts & Loyalty
Student Discount
Medicanimal offers a student discount of 19% off.
Loyalty Programme
Repeat Order Discount program
Save 5% on your first repeat order and receive a £5 voucher for use on future orders when you spend £39 or more.
Shipping & Returns
Free delivery on orders over £29. Next day delivery available.
Returns Policy
14-day returns on unopened, non-prescription items.
Company Information
Founded
2007
Headquarters
UK
Number of Stores
Online only
Parent Company
Fetch! Retail Limited
Payment Methods
Frequently Asked Questions
How do I submit a prescription to Medicanimal?
You can upload your prescription online, post it, or have your vet send it directly to Medicanimal.
Is Medicanimal a licensed pharmacy?
Yes, Medicanimal is registered with the Veterinary Medicines Directorate and Royal Pharmaceutical Society.
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Student discount
Medicanimal offers a student discount of 19% off.
Free delivery
Get free delivery on orders over £29 at Medicanimal.
Join Repeat Order Discount program
Save 5% on your first repeat order and receive a £5 voucher for use on future orders when you spend £39 or more.
Price match guarantee
Medicanimal offers price matching. If you find a product cheaper elsewhere, they may match the price.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Medicanimal Quick Facts
| Standard Delivery | Free delivery on orders over £29. Next day delivery available. |
| Free Delivery | Orders over £29 |
| Click & Collect | Not available |
| Returns Policy | 14-day returns on unopened, non-prescription items. |
| Student Discount | Medicanimal offers a student discount of 19% off. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2007 |
| Headquarters | UK |
Last updated: June 2026
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Contact Information
Customer Service
0333 014 3740Customer Service Email
help@medicanimal.comCustomer Service Hours
Mon-Fri 8am-6pm, Sat 9am-1pm