Mazuma Mobile
Mazuma Mobile offers a quick and easy way to sell your old mobile phone for cash, promoting eco-friendly recycling and reuse across the UK.
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About Mazuma Mobile
Since its establishment in 2006 in Morecambe, United Kingdom, Mazuma Mobile has grown to become a household name in the UK mobile phone recycling industry. As part of the larger EcoRenew Group, they are committed to sustainable practices, offering a straightforward and rewarding way for consumers to sell their old mobile phones. Their mission is to extend the life cycle of mobile devices, reducing electronic waste and promoting a circular economy. Mazuma Mobile prides itself on transparency, fair valuations, and excellent customer service, making the process of trading in your old phone both easy and beneficial.
Selling Your Mobile Phone with Mazuma Mobile
Mazuma Mobile specialises in buying a wide array of used mobile phones, from popular brands like Apple iPhone, Samsung Galaxy, Google Pixel, and Huawei, to many other manufacturers. Their online platform allows you to quickly select your device, assess its condition, and receive an instant, competitive quote. Once you accept the offer, Mazuma Mobile provides a free postage pack, making the sending process entirely hassle-free. Upon receipt and inspection, payments are processed swiftly, ensuring you get your cash without delay. This service is perfect for anyone looking to upgrade their device, declutter, or simply earn money from their unused electronics.
Customer Support and Exclusive Discounts
Mazuma Mobile is dedicated to providing outstanding customer support. Their team is readily available to assist with any questions regarding your trade-in, payment, or general enquiries. You can reach them by phone at 0330 311 9511 or email at enquiries@mazumamobile.com during their operating hours of 8:45 - 17:00. In addition to their standard excellent service, Mazuma Mobile offers fantastic discounts for key community members. Students can enjoy an extra £5 when trading in devices worth £50 or more through TOTUM. NHS workers and armed forces personnel also benefit from special offers, including a £5 Amazon voucher or 20% off, accessible via Blue Light Card and other discount providers. These initiatives highlight Mazuma Mobile's appreciation for these vital groups.
Mazuma Mobile was founded in 2006 and is headquartered in Morecambe, United Kingdom. It is part of EcoRenew Group.
Discounts & Loyalty
Student Discount
Students can get an extra £5 when trading in old phones worth £50 or more, available through TOTUM.
NHS Discount
NHS workers can receive discounts, including a 20% off offer and a £5 Amazon voucher for devices worth £50+, available via NHS Discount Voucher, Health Service Discounts, and Blue Light Card.
Military / Blue Light Discount
Discounts are available for armed forces personnel through the Blue Light Card.
Loyalty Programme
Referral Programme
Mazuma Mobile operates a referral programme, rewarding customers for recommending their service to friends and family.
Shipping & Returns
Mazuma Mobile provides a free postage pack for customers to send in their old mobile phones. The process is designed to be hassle-free and convenient.
Returns Policy
As Mazuma Mobile buys phones from customers, traditional returns policy for purchased goods isn't applicable. However, if a phone's condition differs from the initial quote, customers are typically offered a revised price or the option to have their phone returned.
Company Information
Founded
2006
Headquarters
Morecambe, United Kingdom
Parent Company
EcoRenew Group
Payment Methods
Sustainability
Mazuma Mobile is dedicated to reducing electronic waste by giving old mobile phones a new lease of life through reuse or responsible recycling, contributing to a circular economy.
Frequently Asked Questions
How do I sell my phone to Mazuma Mobile?
Selling your phone is easy! Simply visit mazumamobile.com, select your phone's make and model, answer a few questions about its condition to get an instant quote. If you're happy with the price, complete the order and they'll send you a free postage pack to send your device in.
What types of phones does Mazuma Mobile accept?
Mazuma Mobile accepts a wide range of mobile phones, including popular brands like Apple iPhones, Samsung Galaxy, Google Pixel, Huawei, and many more. They also accept phones in various conditions, from working to non-working, though the quote will reflect the condition.
How quickly will I get paid for my phone?
Once Mazuma Mobile receives and checks your device, they aim to process payment swiftly. Payments are typically made via bank transfer, ensuring you receive your cash as quickly as possible, often within a few days of them receiving your phone.
Does Mazuma Mobile offer discounts?
Yes, Mazuma Mobile offers several discounts! Students can get an extra £5 on trade-ins over £50 via TOTUM. NHS workers and armed forces personnel can also access exclusive offers, including a £5 Amazon voucher or 20% off, through platforms like Blue Light Card and Health Service Discounts.
What are Mazuma Mobile's customer service hours?
You can contact Mazuma Mobile's customer service team by phone at 0330 311 9511 or email at enquiries@mazumamobile.com. Their operating hours are 8:45 to 17:00, Monday to Friday.
What happens to my old phone after I sell it?
Mazuma Mobile is committed to sustainable practices. Your old phone will either be refurbished and reused, extending its lifespan, or responsibly recycled to recover valuable materials and minimise electronic waste. This ensures an eco-friendly end for your device.
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Student discount
Students can get an extra £5 when trading in old phones worth £50 or more, available through TOTUM.
NHS discount
NHS workers can receive discounts, including a 20% off offer and a £5 Amazon voucher for devices worth £50+, available via NHS Discount Voucher, Health Service Discounts, and Blue Light Card.
Military & Blue Light discount
Discounts are available for armed forces personnel through the Blue Light Card.
Join Referral Programme
Mazuma Mobile operates a referral programme, rewarding customers for recommending their service to friends and family.
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Mazuma Mobile Quick Facts
| Standard Delivery | Mazuma Mobile provides a free postage pack for customers to send in their old mobile phones. The process is designed to be hassle-free and convenient. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | As Mazuma Mobile buys phones from customers, traditional returns policy for purchased goods isn't applicable. However, if a phone's condition differs from the initial quote, customers are typically offered a revised price or the option to have their phone returned. |
| Student Discount | Students can get an extra £5 when trading in old phones worth £50 or more, available through TOTUM. |
| NHS Discount | NHS workers can receive discounts, including a 20% off offer and a £5 Amazon voucher for devices worth £50+, available via NHS Discount Voucher, Health Service Discounts, and Blue Light Card. |
| Military Discount | Discounts are available for armed forces personnel through the Blue Light Card. |
| International Shipping | Not available |
| Payment Methods | Bank Transfer |
| Founded | 2006 |
| Headquarters | Morecambe, United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
0330 311 9511Customer Service Email
enquiries@mazumamobile.comCustomer Service Hours
8:45 - 17:00 (Monday - Friday)