Mattress Online
Mattress Online is your go-to UK specialist for an extensive range of mattresses, beds, and bedding, offering free next-day delivery and expert guidance for a perfect night's sleep.
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Shop at Mattress OnlineAbout Mattress Online
Mattress Online, established in 2003 by co-founders Steve Adams and Steve Kelly, has grown to become a leading UK specialist in mattresses, beds, and bedding. Based in South Yorkshire, the company pioneered online mattress retail, combining extensive industry knowledge with robust e-commerce and logistics expertise. With over two decades of experience, Mattress Online is dedicated to helping customers achieve the best night's sleep by offering a vast selection and expert advice.
Extensive Product Range
Explore an unparalleled selection of sleep solutions at Mattress Online. Their comprehensive inventory includes mattresses of all sizes, from Small Single to Superking, catering to every bedroom dimension. Discover various mattress types such as orthopaedic for targeted support, pocket sprung for individual comfort, and memory foam for pressure relief. Beyond mattresses, they also offer a wide array of beds and bedding essentials to complete your sleep sanctuary. You'll find products from renowned brands like Emma, Silentnight, Sealy, Simba, SleepSoul, Relyon, and Hypnos, ensuring quality and choice for every budget.
Seamless Shopping Experience
Shopping with Mattress Online is designed to be hassle-free and convenient. They pride themselves on their efficient UK-wide delivery service, including free next-day delivery on many items, a service they pioneered as the UK's first online mattress retailer. Customers benefit from generous comfort trials, such as 60-night or 100-night options, allowing ample time to ensure satisfaction. Their dedicated Help Centre and expert team are always on hand to provide advice, from choosing the right mattress firmness to understanding delivery options, ensuring a smooth journey from selection to a restful night's sleep.
Mattress Online was founded in 2003 and is headquartered in Sheffield, South Yorkshire, with 4 Yorkshire stores locations.
Discounts & Loyalty
NHS Discount
Mattress Online offers a 10% discount to NHS staff with a valid NHS email address or Blue Light Card holders.
Military / Blue Light Discount
Mattress Online offers a 10% discount via the Blue Light Card, which is available to emergency service workers and may include some armed forces personnel.
Shipping & Returns
Free next day delivery on most mattresses.
Returns Policy
Sleep trial available. Returns policy varies by product.
Company Information
Founded
2003
Headquarters
Sheffield, South Yorkshire
Number of Stores
4 Yorkshire stores
Payment Methods
Frequently Asked Questions
What are your delivery options?
Mattress Online offers an outstanding UK-wide delivery service, including free next-day delivery on many items. They deliver to the majority of the UK with their local delivery team and national courier partners. Specific delivery restrictions may apply to Northern Ireland and some postcodes in Scotland and Wales.
Do you offer comfort trials on mattresses?
Yes, Mattress Online offers comfort trials on many of their mattresses. These typically range from 60-night to 100-night comfort trials, allowing you to ensure your new mattress is the perfect fit for your sleep needs.
How can I contact Mattress Online customer service?
You can contact their friendly Customer Service team by telephone on 01709 780 881 (Mon-Sat: 9:30am - 5:30pm) or via email at customerservice@mattressonline.co.uk. Sales enquiries are also available on Sundays from 10:00am - 4:00pm.
How do I choose the right mattress firmness?
Mattress Online provides expert advice and guides, such as 'What Mattress Firmness Is Right for Me?' and 'The Best Mattress for Each Sleeping Position', to help you make an informed decision. Their customer service team can also offer personalised recommendations.
What types of products does Mattress Online sell?
Mattress Online offers an extensive range of mattresses, beds, and bedding. This includes various mattress sizes (e.g., Superking, King Size, Double, Single) and types (e.g., Orthopaedic, Pocket Sprung, Memory Foam), as well as products from leading brands like Emma, Silentnight, Sealy, and Simba.
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NHS discount
Mattress Online offers a 10% discount to NHS staff with a valid NHS email address or Blue Light Card holders.
Military & Blue Light discount
Mattress Online offers a 10% discount via the Blue Light Card, which is available to emergency service workers and may include some armed forces personnel.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Mattress Online Quick Facts
| Standard Delivery | Free next day delivery on most mattresses. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Sleep trial available. Returns policy varies by product. |
| Student Discount | Not available |
| NHS Discount | Mattress Online offers a 10% discount to NHS staff with a valid NHS email address or Blue Light Card holders. |
| Military Discount | Mattress Online offers a 10% discount via the Blue Light Card, which is available to emergency service workers and may include some armed forces personnel. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 2003 |
| Headquarters | Sheffield, South Yorkshire |
Last verified: February 2026
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Contact Information
Customer Service
01709 780 881Customer Service Email
customerservice@mattressonline.co.ukCustomer Service Hours
Mon-Sat: 9:30am - 5:30pm (Customer Service); Sun: Closed (Customer Service), 10:00am - 4:00pm (Sales Enquiries)
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