
Matter of Fact
Matter of Fact offers innovative, clinically-backed skincare products designed to empower your skin decisions, combining potent active ingredients with sensitive-skin friendly formulations for a healthier complexion.
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About Matter of Fact Skincare UK
Matter of Fact is a distinguished skincare brand that originated in the United States in 2018 and has since brought its innovative, clinically-backed formulations to the UK market through uk.matteroffact.com. The brand is built on a foundation of scientific rigour and a deep understanding of skin biology, aiming to empower consumers with effective solutions for their skincare needs. With a focus on combining potent active ingredients in stable, well-tolerated formulas, Matter of Fact is dedicated to delivering visible results for a healthier, more radiant complexion.
Our Commitment to Innovation and Efficacy
At the heart of Matter of Fact's philosophy is its commitment to groundbreaking research and development. Utilising patent-protected Actisolv™ technologies, the brand excels at formulating products that can effectively combine and stabilise traditionally challenging active ingredients like Vitamin C, Retinol, and Azelaid Acid. This allows for multi-benefit products that address various skin concerns in a single, elegant step, all while ensuring compatibility even for sensitive skin types. Their clinical commitment is evidenced by rigorous third-party testing, providing transparent results to build consumer trust.
Explore the Matter of Fact Product Range
The Matter of Fact UK online store offers a comprehensive selection of high-performance skincare essentials designed to target a wide array of concerns. From revitalising serums to deeply hydrating moisturisers and gentle cleansers, each product is crafted with precision. Key offerings include the BRIGHTENING + FIRMING SERUM, formulated with L-Ascorbic Acid and Ferulic Acid, and the RESURFACING + HYDRATING SERUM, featuring a multi-acid blend. For daily hydration, customers can choose between the MINIMALIST HYDRATING MOISTURIZER and the more intensive MAXIMALIST AGE-DEFYING MOISTURIZER.
Targeted Treatments for Every Skin Concern
Beyond daily essentials, Matter of Fact provides specialised treatments such as the WRINKLE + TEXTURE CONCENTRATE and the BARRIER + ANTIOXIDANT TREATMENT. These products are designed to deliver concentrated benefits, leveraging ingredients like encapsulated Retinol, Bakuchiol, and Centella Asiatica to improve skin texture, reduce the appearance of wrinkles, and strengthen the skin's natural barrier. Whether you're looking to shop for anti-ageing solutions, improve skin clarity, or simply maintain optimal skin health, Matter of Fact UK provides advanced skincare that truly makes a difference.
Matter of Fact was founded in 2018 and is headquartered in International (UK store). It is part of Next8 Investments, with Online only locations.
Discounts & Loyalty
Loyalty Programme
Referral & Subscription Benefits
Matter of Fact offers a referral program called "Give $20 + Get $20," where friends receive $20 off their first purchase of $60+, and the referrer also receives a $20 credit for each successful referral. They also offer a subscription program that provides an exclusive 10% discount on each subscription order.
Shipping & Returns
UK delivery available. Standard shipping typically 3-5 working days.
Returns Policy
30-day returns on unused, sealed products.
Company Information
Founded
2018
Headquarters
International (UK store)
Number of Stores
Online only
Parent Company
Next8 Investments
Payment Methods
Frequently Asked Questions
What makes Matter of Fact different?
Matter of Fact focuses on minimalist skincare with proven ingredients, avoiding unnecessary additives and complicated routines.
Are products suitable for sensitive skin?
Matter of Fact formulates with gentle yet effective ingredients. Check individual products for specific skin type recommendations.
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Join Referral & Subscription Benefits
Matter of Fact offers a referral program called "Give $20 + Get $20," where friends receive $20 off their first purchase of $60+, and the referrer also receives a $20 credit for each successful referral. They also offer a subscription program that provides an exclusive 10% discount on each subscription order.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Matter of Fact Quick Facts
| Standard Delivery | UK delivery available. Standard shipping typically 3-5 working days. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 30-day returns on unused, sealed products. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | visa, mastercard, paypal |
| Founded | 2018 |
| Headquarters | International (UK store) |
Last updated: June 2026
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Contact Information
Customer Service Email
matteroffact@salonpromotions.co.ukCustomer Service Hours
Mon-Fri 9am-5pm PST (Pacific Standard Time), excluding US holidays