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Manchester United's online store, United Store, sells the club's home, away and third kits, adidas training wear, retro shirts and branded gifts, and has been run by the club since 2024.
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Get free delivery on orders over £90 at Manchester United.
Members get money off United Store orders, applied automatically at checkout when signed in. Activation can take up to 24 hours after joining, and it is not combined with other price reductions.
Buy discounted Manchester United gift cards from cashback sites to save even more.
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| Standard Delivery | UK: Express normally within 3 business days and Standard within 5 business days of dispatch; prices shown at checkout; free over £90. Allow 2 to 3 business days for dispatch at peak times and up to 8 to 10 extra days for personalised items. No PO boxes. Standard and Express also available to most other countries. |
| Free Delivery | Orders over £90 |
| Click & Collect | Not available |
| Returns Policy | Return within 30 days of delivery via the online Returns Portal; items unworn with tags and labels. A £6.00 processing fee is deducted on mainland UK returns; standard delivery is refunded if the whole order comes back. No exchanges. Personalised items, swimwear, underwear, socks, food and hygiene-sealed goods only if faulty. Faulty items: contact customer service first for a free return. Refund within 14 days of receipt. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express |
| Founded | 1878 |
| Headquarters | Old Trafford, Greater Manchester |
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Manchester United sells its merchandise online through United Store, a shop the club has run itself since 5 September 2024. Before that date the store traded as United Direct and was managed by Fanatics, according to its help centre. The club was founded in 1878 as Newton Heath LYR Football Club, took the Manchester United name in 1902 and plays at Old Trafford in Greater Manchester.
Digital gift cards arrive by email, expire after one year and can be spent only on the website, not at the Old Trafford Megastore. Other brands stocked include New Era, Paul Smith and TaylorMade.
UK orders go by Standard or Express delivery, with prices shown at checkout. The help centre says Express normally arrives within 3 business days of dispatch and Standard within 5. Orders over £90 ship free. At busy times the team asks for 2 to 3 business days to dispatch, and personalised shirts can need up to 8 to 10 extra days. Parcels cannot go to PO boxes, and most other countries can choose Standard or Express too.
Unworn items with their tags and labels can be sent back within 30 days of delivery through the online Returns Portal, using the order ID and email address. A £6.00 processing fee is taken from the refund on returns from mainland UK, although the standard delivery charge is refunded when a whole order comes back. Refunds are paid within 14 days of the parcel arriving, and there are no exchanges. Personalised shirts, swimwear, underwear, socks, food and hygiene-sealed goods are returnable only if faulty, and the Megastore does not accept online returns.
Manchester United Members who are signed in get 10% off store orders, applied automatically at checkout and not combined with any other discount (checked November 2026).
Manchester United was founded in 1878 and is headquartered in Old Trafford, Greater Manchester.
Gift Cards Available
Loyalty Programme
Manchester United Membership
Members get money off United Store orders, applied automatically at checkout when signed in. Activation can take up to 24 hours after joining, and it is not combined with other price reductions.
UK: Express normally within 3 business days and Standard within 5 business days of dispatch; prices shown at checkout; free over £90. Allow 2 to 3 business days for dispatch at peak times and up to 8 to 10 extra days for personalised items. No PO boxes. Standard and Express also available to most other countries.
Returns Policy
Return within 30 days of delivery via the online Returns Portal; items unworn with tags and labels. A £6.00 processing fee is deducted on mainland UK returns; standard delivery is refunded if the whole order comes back. No exchanges. Personalised items, swimwear, underwear, socks, food and hygiene-sealed goods only if faulty. Faulty items: contact customer service first for a free return. Refund within 14 days of receipt.
Founded
1878
Headquarters
Old Trafford, Greater Manchester
Express normally arrives within 3 business days of dispatch and Standard within 5. Delivery prices appear at checkout, orders over £90 ship free, and personalised shirts can need up to 8 to 10 extra days before they are dispatched.
Items can go back within 30 days of delivery if unworn, with tags and labels attached. Returns are booked through the online Returns Portal, a £6.00 processing fee is deducted on mainland UK returns, and refunds are paid within 14 days of the parcel arriving.
No, unless they arrive damaged or faulty. The rule covers shirts printed with a player's name, even after that player leaves the club, a custom name or number, or only a sleeve badge. Faulty items should be reported to customer service before being posted back.
Signed-in Manchester United Members get 10% off United Store orders, applied automatically at checkout (checked November 2026). Activation can take up to 24 hours after joining, and when a bigger reduction is already running, that one applies instead.
Manchester United has run United Store itself since 5 September 2024. Before then the shop was called United Direct and was managed by Fanatics, which still looks after orders placed before that date.
No. The Old Trafford Megastore does not accept returns of online orders, so items go back through the website's Returns Portal within 30 days of delivery. Digital gift cards bought online cannot be spent in the Megastore either.
Yes. Standard and Express delivery are available to most countries, with prices and timings shown at checkout. Picking a shipping method that prepays duties and taxes means nothing extra is charged on arrival, according to the store's delivery help page.
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