Mackage / Soïa&Kyo
Mackage / Soïa&Kyo offers luxurious outerwear, ski jackets, and sophisticated clothing, elevating your style with premium designs for men, women, and children.
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About Mackage / Soïa&Kyo
Mackage, established in 1999, and Soïa&Kyo, founded in 2004, are renowned Canadian brands under the APP Group, headquartered in Montreal. Both brands are celebrated for their commitment to crafting high-quality, luxury outerwear and apparel that seamlessly blends fashion with function. Mackage is particularly known for its innovative designs and premium materials, offering sophisticated protection against the elements. Soïa&Kyo complements this with its elegant and contemporary designs, focusing on refined silhouettes and versatile pieces.
Product Range Highlights
The core offering from Mackage / Soïa&Kyo includes an extensive selection of luxury outerwear. Shoppers can find everything from insulated down parkas and lightweight puffer jackets to elegant wool coats, supple leather jackets, and luxurious shearling options. Their specialised ski collection features high-performance jackets, trousers, and suits designed for both comfort and style on the slopes. Beyond coats, the brands offer a curated range of ready-to-wear clothing, including hoodies, tops, trousers, and shorts, alongside a sophisticated array of accessories like gloves, hats, scarves, and premium footwear, including boots. Whether you're looking to buy a Mackage coat online in the UK or explore Soïa&Kyo's latest collection, you'll find exceptional pieces.
The Shopping Experience
Mackage / Soïa&Kyo is dedicated to providing a premium shopping experience. Their online store, mackage.com, serves customers globally, including the UK, with dedicated regional sites. They offer a MACKAGE PRIVÉ loyalty programme, providing members with exclusive benefits such as private shopping, early access to new collections, and special events. While specific delivery and returns information should be checked on their website, customers can expect a focus on quality service. For any enquiries, their customer service team is available via phone and email during business hours, ensuring support for all your luxury outerwear and apparel needs.
Mackage / Soïa&Kyo was founded in 1999 and is headquartered in Montreal, Quebec, Canada. It is part of APP Group, with 19 locations.
Discounts & Loyalty
Military / Blue Light Discount
Mackage occasionally offers limited-time military-only deals. Please check their website for current promotions.
Loyalty Programme
MACKAGE PRIVÉ
Access to private shopping, early access to new collections, and exclusive events.
Shipping & Returns
Mackage offers delivery services to the UK and various international destinations. For specific delivery times and costs, please refer to the shipping information provided at checkout on their website.
Returns Policy
Mackage accepts returns on eligible items within a specified period, provided they are in their original condition with all tags attached. Full details on their returns process, including any exclusions or timelines, can be found on their website's returns policy page.
Company Information
Founded
1999
Headquarters
Montreal, Quebec, Canada
Number of Stores
19
Parent Company
APP Group
Payment Methods
Frequently Asked Questions
What kind of products do Mackage and Soïa&Kyo offer?
Mackage and Soïa&Kyo specialise in luxury outerwear, including down parkas, wool coats, leather jackets, shearling jackets, and high-performance ski wear. They also offer a selection of ready-to-wear clothing, footwear, and accessories for men, women, and children.
What is MACKAGE PRIVÉ?
MACKAGE PRIVÉ is a loyalty programme that offers members exclusive benefits such as private shopping experiences, early access to new collections, and invitations to special events. You can sign up on their website to receive these perks.
How can I contact Mackage customer service?
You can contact Mackage customer service by phone at 1-855-622-5243 or via email at shop@mackage.com. Their customer service hours are Monday to Friday, 8 am to 5 pm EST.
Do Mackage or Soïa&Kyo offer student or military discounts?
Mackage does not currently offer a dedicated student discount programme. While they do not have a general military discount, they occasionally provide limited-time military-only deals. Please check their website for any current promotions.
Where are Mackage and Soïa&Kyo headquartered?
Both Mackage and Soïa&Kyo are headquartered in Montreal, Quebec, Canada. They operate under the parent company APP Group.
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Military & Blue Light discount
Mackage occasionally offers limited-time military-only deals. Please check their website for current promotions.
Join MACKAGE PRIVÉ
Access to private shopping, early access to new collections, and exclusive events.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Mackage / Soïa&Kyo Quick Facts
| Standard Delivery | Mackage offers delivery services to the UK and various international destinations. For specific delivery times and costs, please refer to the shipping information provided at checkout on their website. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Mackage accepts returns on eligible items within a specified period, provided they are in their original condition with all tags attached. Full details on their returns process, including any exclusions or timelines, can be found on their website's returns policy page. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Mackage occasionally offers limited-time military-only deals. Please check their website for current promotions. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1999 |
| Headquarters | Montreal, Quebec, Canada |
Last updated: June 2026
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Contact Information
Customer Service
1-855-622-5243Customer Service Email
shop@mackage.comCustomer Service Hours
Monday to Friday from 8 am to 5 pm EST