
Macdonald Hotels
Macdonald Hotels offers luxury hotel stays, self-catering resorts, spa breaks, and golf holidays across the UK and Spain, perfect for memorable getaways.
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About Macdonald Hotels & Resorts
Founded in 1990 and headquartered in Bathgate, West Lothian, Scotland, Macdonald Hotels Ltd has grown to become the UK's largest privately owned hotel group. With a strong heritage rooted in genuine hospitality, the brand is dedicated to providing a distinctive blend of elegance and comfort across its extensive portfolio. Each location, whether a grand country manor or a modern city hotel, reflects a unique charm and strong local character, ensuring an authentic and memorable stay for every guest.
Discover Your Perfect Escape
Macdonald Hotels offers an impressive array of options for leisure and relaxation. Their collection includes 29 luxury hotels, 9 self-catering accommodation resorts, 16 state-of-the-art spas, and 8 premier golf courses. Guests can choose from a variety of breaks, including romantic short breaks, family holidays, invigorating spa days, and challenging golf holidays. Destinations span across the UK, covering Scotland, North England, the Lake District, the Midlands, South England, and Wales, as well as four stunning resorts in Spain's Costa del Sol.
Exclusive Offers and Loyalty Programmes
Macdonald Hotels is committed to offering value to its guests. They provide a student discount of up to 20% through Student Beans and UNiDAYS, and significant savings for NHS and healthcare workers via the Blue Light Card and Health Service Discounts. Military and armed forces personnel can also benefit from exclusive deals. Furthermore, their loyalty schemes, including the Macdonald Preferred Loyalty Programme, Macdonald Resorts Points Club, and Loyal-Tee for golfers, reward returning guests with discounts, exclusive offers, and additional benefits.
Plan Your Stay with Ease
Booking your luxury break is simple and convenient through the Macdonald Hotels website. Should you require assistance, their dedicated customer service team is available via phone and email, ensuring a smooth and enjoyable planning process from start to finish. Explore the award-winning accommodation and facilities, and book your unforgettable getaway today.
Macdonald Hotels was founded in 1990 and is headquartered in Bathgate, West Lothian, Scotland. It is part of Macdonald Hotels Group (privately owned), with Over 30 locations.
Discounts & Loyalty
Student Discount
Macdonald Hotels offers a 20% student discount via Student Beans and UNiDAYS. Some offers may also include an 11% student discount.
NHS Discount
NHS and emergency service discounts available on selected rates
Military / Blue Light Discount
Armed forces discounts available on selected rates
Gift Cards Available
Loyalty Programme
Macdonald Rewards
Earn points on stays and dining, redeemable for free nights and upgrades
Shipping & Returns
Booking confirmations sent by email. E-tickets available for experiences.
Returns Policy
Cancellation policies vary by rate type. Flexible rates available for amendment.
Company Information
Founded
1990
Headquarters
Bathgate, West Lothian, Scotland
Number of Stores
Over 30
Parent Company
Macdonald Hotels Group (privately owned)
Payment Methods
Sustainability
Macdonald Hotels is committed to sustainable practices across its properties, focusing on reducing environmental impact through initiatives in energy efficiency, waste management, and sourcing local produce to support communities and minimise carbon footprint.
Frequently Asked Questions
Where are Macdonald Hotels located?
Macdonald Hotels operates properties across the UK and Spain, with headquarters in Scotland.
Is there a loyalty programme?
Yes, Macdonald Rewards lets you earn points on stays and dining, redeemable for free nights and upgrades.
Do you offer NHS discount?
Yes, NHS and emergency service discounts are available on selected rates.
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Student discount
Macdonald Hotels offers a 20% student discount via Student Beans and UNiDAYS. Some offers may also include an 11% student discount.
NHS discount
NHS and emergency service discounts available on selected rates
Military & Blue Light discount
Armed forces discounts available on selected rates
Join Macdonald Rewards
Earn points on stays and dining, redeemable for free nights and upgrades
Gift cards available
Buy discounted Macdonald Hotels gift cards from cashback sites to save even more.
Price match guarantee
Macdonald Hotels offers price matching. If you find a product cheaper elsewhere, they may match the price.
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Macdonald Hotels Quick Facts
| Standard Delivery | Booking confirmations sent by email. E-tickets available for experiences. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancellation policies vary by rate type. Flexible rates available for amendment. |
| Student Discount | Macdonald Hotels offers a 20% student discount via Student Beans and UNiDAYS. Some offers may also include an 11% student discount. |
| NHS Discount | NHS and emergency service discounts available on selected rates |
| Military Discount | Armed forces discounts available on selected rates |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1990 |
| Headquarters | Bathgate, West Lothian, Scotland |
Last updated: June 2026
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Contact Information
Customer Service
0344 879 9000Customer Service Email
enquiries@macdonald-hotels.co.ukCustomer Service Hours
Hotel bookings: Mon-Fri 9am-7pm, Sat-Sun 9am-5pm. Resort bookings: Mon-Fri 9am-6pm.