LELO
LELO is THE luxury pleasure brand, offering award-winning sex toys and sexual wellness products with discreet packaging and fast delivery.
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Shop at LELOAbout LELO: The Luxury Pleasure Brand
Founded in Stockholm in 2003, LELO has redefined the intimate wellness industry, establishing itself as the premier luxury pleasure brand. With a strong Swedish heritage, LELO is celebrated globally for its pioneering design, technological innovation, and unwavering commitment to quality. The brand's mission, encapsulated by its 'Come Together' slogan, extends beyond products to a self-care movement that promotes satisfaction and confidence for all, transcending gender, orientation, race, and age.
Discover the LELO Product Range
LELO offers an exquisite and diverse range of products designed to enhance intimate experiences. Shoppers can find a wide selection of luxury sex toys for women, including advanced vibrators like the ENIGMA™ Double Sonic and SORAYA Wave™, as well as innovative male sex toys and devices crafted for couples. The product line also includes essential sexual wellness items such as high-quality lubricants, sex accessories, and has expanded into FemTech and FemCare solutions, alongside condoms. Every item is crafted to the highest standards, ensuring both pleasure and safety.
Award-Winning Quality and Design
LELO's dedication to excellence is recognised through numerous prestigious awards. The brand proudly adheres to the ISO 3533 international standard for sex toy safety, guaranteeing that all products are made with body-safe materials and are suitable for their intended use. LELO's innovative designs have garnered multiple Red Dot Design Awards, and the brand has been honoured with titles such as 'Sex Toy of the Year' at the Red Dot and XBIZ Europa Awards, and 'Luxury Brand of the Year' at the XBIZ Awards. These accolades underscore LELO's position as a leader in both aesthetics and functionality.
LELO was founded in 2003 and is headquartered in Stockholm, Sweden, with Online only locations.
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Loyalty Programme
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Shipping & Returns
Enjoy discreet packaging and fast delivery across the UK. Further shipping details are available on their website.
Returns Policy
Information regarding LELO's returns policy was not explicitly detailed in the provided content. Please refer to their website for full details.
Company Information
Founded
2003
Headquarters
Stockholm, Sweden
Number of Stores
Online only
Payment Methods
Sustainability
LELO products meet the ISO 3533 international standard, ensuring safety requirements for sex toys and the use of materials safe for intimate contact. They also mention adherence to environmental labels in France and Italy.
Frequently Asked Questions
What types of products does LELO offer?
LELO offers a luxurious range of sex toys for women, men, and couples, including vibrators, male pleasure devices, lubricants, and sex accessories. They also provide FemTech, FemCare products, and condoms.
Is LELO's packaging discreet?
Yes, LELO prides itself on providing discreet packaging for all orders, ensuring your privacy from purchase through to delivery.
What makes LELO products unique?
LELO stands out for its award-winning Swedish design, cutting-edge innovation, and commitment to safety. All products meet the ISO 3533 international standard for sex toy safety and are crafted from body-safe materials. LELO is also a luxury brand focused on a self-care movement.
Where is LELO based?
LELO was founded in Stockholm, Sweden, in 2003, and its headquarters are located there.
How can I contact LELO customer service?
You can contact LELO's customer service team via email at sales@lelo.com. Their offices are closed during weekends.
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LELO Quick Facts
| Standard Delivery | Enjoy discreet packaging and fast delivery across the UK. Further shipping details are available on their website. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Information regarding LELO's returns policy was not explicitly detailed in the provided content. Please refer to their website for full details. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2003 |
| Headquarters | Stockholm, Sweden |
Last verified: February 2026
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Contact Information
Customer Service Email
sales@lelo.comCustomer Service Hours
Mon-Fri (specific hours not stated)
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