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Jetty is a surf and outdoor apparel brand from New Jersey, started in 2003 and certified as a B Corporation, selling flannel shirts, fleece hoodies, boardshorts and wetsuits.
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| Standard Delivery | UK and other international: ships to selected countries; shipping fee calculated at checkout and paid by the customer; 7–21 business days. Most orders ship within 1–2 business days (after 12pm EST or at weekends: next business day). US: free over $150, standard 3–7 business days. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Orders shipped outside the US (including the UK) cannot be returned, exchanged or refunded. US orders: refund within 30 days of delivery, store credit or exchange up to 60 days; items unused, unwashed, tags attached; $9 fee on mailed returns unless Return Coverage ($2.95) was bought. Damaged or defective items: email orders@jettylife.com with photos. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
| Founded | 2003 |
| Headquarters | Stafford Township, New Jersey |
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Jetty is a surf and outdoor clothing brand that five friends started in New Jersey in 2003, pooling $200 each, according to the brand's history page. Based in Stafford Township, it holds B Corp certification, runs a flagship store in Manahawkin and a second shop in Long Branch, and sells online to UK shoppers in pounds sterling.
Some pieces use Oystex, a fabric the brand says blends oyster shells with recycled plastics. Jetty Ink, the company's custom printing arm, works with water-based inks, and the Jetty Rock Foundation, a 501(c)(3) charity formed in June 2013 after Hurricane Sandy relief work, has donated more than $2.7 million, the company says.
Jetty ships to selected countries, the UK among them; the checkout confirms whether an address is covered and adds the international shipping fee, which the customer pays. Most orders leave within 1 to 2 business days, with orders placed after 12pm EST or at weekends handled the next business day, and international delivery takes 7 to 21 business days. US orders over $150 ship free.
UK buyers should note that orders shipped outside the United States cannot be returned, exchanged or refunded under Jetty's policy. US orders can be returned within 30 days of delivery for a refund, or up to 60 days for store credit or an exchange, with items unused, unwashed and still tagged. A $9 fee comes off mailed returns unless the optional Return Coverage was bought at checkout.
Jetty was founded in 2003 and is headquartered in Stafford Township, New Jersey.
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UK and other international: ships to selected countries; shipping fee calculated at checkout and paid by the customer; 7–21 business days. Most orders ship within 1–2 business days (after 12pm EST or at weekends: next business day). US: free over $150, standard 3–7 business days.
Returns Policy
Orders shipped outside the US (including the UK) cannot be returned, exchanged or refunded. US orders: refund within 30 days of delivery, store credit or exchange up to 60 days; items unused, unwashed, tags attached; $9 fee on mailed returns unless Return Coverage ($2.95) was bought. Damaged or defective items: email orders@jettylife.com with photos.
Founded
2003
Headquarters
Stafford Township, New Jersey
Certified B Corporation (listed in B Lab's directory). Oystex fabric blends oyster shells with recycled plastics, according to Jetty; Jetty Ink prints with water-based inks.
International shipping fees are calculated at checkout and paid by the customer, and delivery outside the US takes 7 to 21 business days. Most Jetty orders ship within 1 to 2 business days of being placed.
No. Jetty's policy treats orders shipped outside the United States as non-returnable, so they cannot be returned, exchanged or refunded. The policy asks anyone receiving a damaged or defective item to email orders@jettylife.com with photos and details.
US orders can be returned within 30 days of delivery for a refund, or within 60 days for store credit or an exchange. Items must be unused, unwashed and tagged, and a $9 fee is deducted from mailed returns unless Return Coverage was added for $2.95.
Jetty was founded in 2003 by five friends from New Jersey who each put $200 into a hat, according to the brand. It is a certified B Corporation and runs the Jetty Rock Foundation charity, formed in 2013.
Oystex is Jetty's own fabric, which the brand says blends oyster shells with recycled plastics. Jetty also runs an oyster recycling programme and prints graphics with water-based inks through its Jetty Ink division.
Jetty's customer service team answers at orders@jettylife.com or by phone on 800-900-6435 extension 4, Monday to Friday from 9am to 5pm. Having the order number ready speeds up help with returns and recent purchases.
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Customer Service
800-900-6435 ext. 4Customer Service Email
orders@jettylife.comCustomer Service Hours
Monday to Friday, 9am to 5pm
