AO strengthens portfolio with Jessops acquisition
AO has completed its acquisition of struggling photography specialist Jessops as it continues to expand into adjacent categories.

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Jessops is the UK's leading photographic retailer, offering an extensive selection of digital cameras, lenses, drones, and videography equipment from top brands like Canon, Sony, and Nikon.
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Jessops has been a cornerstone of the UK photographic retail scene since its establishment in 1935 by Frank Jessop in Leicester. With its headquarters now in Marlow, Buckinghamshire, the company has evolved significantly, yet remains dedicated to its core mission: providing high-quality photographic and videographic equipment to the British public. Acquired by PJ Investment Group in 2013, Jessops continues to innovate, maintaining a strong online presence complemented by a network of physical stores across the UK, offering a blend of traditional expertise and modern convenience.
At Jessops, you'll find an extensive and carefully curated selection of imaging technology designed to meet the needs of every photographer and videographer. Discover the latest digital cameras, including sophisticated mirrorless cameras, robust DSLR cameras, and user-friendly compact models. Enhance your kit with a vast array of camera lenses, from wide-angle to telephoto, ensuring you capture every detail. Jessops also stocks cutting-edge drones for breathtaking aerial shots, along with essential accessories like tripods, bags, and memory cards. Leading brands such as Canon, Sony, Nikon, Fujifilm, and Panasonic are prominently featured, guaranteeing quality and performance.
Jessops is more than just a shop; it's a hub for photographic learning and support. Through the renowned Jessops Academy and specialised videography courses, customers can gain valuable skills and knowledge to master their craft. The company also offers practical services, including a Price Match Promise to ensure competitive pricing, and flexible interest-free finance options on selected products. With a focus on customer satisfaction, Jessops provides comprehensive support, from pre-purchase advice to after-sales service, making it a complete solution for your photographic journey.
Shopping at Jessops is designed to be convenient and rewarding. Benefit from free delivery on orders over £50 directly to your door, or opt for the flexibility of Collect at Store from one of their six UK locations. With a straightforward 14-day returns policy, you can shop with confidence. Jessops values its customers, offering a PLUS+ loyalty programme for exclusive benefits. Additionally, they provide special discounts for dedicated professionals, including a 5% discount for NHS and healthcare workers via the Blue Light Card, and up to 2% cashback for military personnel through Jessops Photo. For any assistance, their friendly customer service team is readily available via phone or email during extended hours, including Bank Holidays.
Jessops was founded in 1935 and is headquartered in Marlow, United Kingdom. It is part of PJ Investment Group, with Around 18 locations.
NHS Discount
Jessops offers a 5% discount for NHS and healthcare workers holding a valid Blue Light Card.
Military / Blue Light Discount
Forces personnel can receive up to 2% cashback via a valid Blue Light Card when shopping at Jessops Photo.
Loyalty Programme
PLUS+
Jessops' PLUS+ rewards program offers exclusive benefits and savings to its members, enhancing the shopping experience for photography enthusiasts.
Jessops offers free standard delivery on orders over £50 within the UK. For orders under this amount, a delivery charge applies. Expedited options may also be available.
Returns Policy
Jessops provides a 14-day return policy, allowing customers to return items within 14 days of purchase for a refund or exchange, subject to their terms and conditions.
Founded
1935
Headquarters
Marlow, United Kingdom
Number of Stores
Around 18
Parent Company
PJ Investment Group
Jessops offers free standard delivery on all orders over £50 within the UK. For orders under this amount, a delivery charge applies. You can also choose to collect your order from a Jessops store.
Jessops provides a 14-day return policy. You can return most items within 14 days of purchase for a refund or exchange, provided they meet the specified conditions. Please check their website for full details.
You can reach Jessops customer service by phone at 0203 322 3387, Monday to Friday from 9:00 am to 6:00 pm. Email support is available at cs@jessops.com, Monday to Friday from 8:30 am to 6:00 pm. Online instant chat is available on Sundays from 9 am to 6 pm.
Yes, Jessops offers a 5% discount for NHS and healthcare workers with a valid Blue Light Card. Military and armed forces personnel can receive up to 2% cashback via a valid Blue Light Card when shopping at Jessops Photo.
PLUS+ is Jessops' loyalty program designed to reward its customers. Members can enjoy exclusive benefits, special offers, and savings on a wide range of photography and videography equipment. Visit their website for more details on how to join and the benefits available.
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Be the first to write a reviewJessops offers a 5% discount for NHS and healthcare workers holding a valid Blue Light Card.
Forces personnel can receive up to 2% cashback via a valid Blue Light Card when shopping at Jessops Photo.
Get free delivery on orders over £50 at Jessops.
Save on delivery by using Jessops's Click & Collect service.
Jessops' PLUS+ rewards program offers exclusive benefits and savings to its members, enhancing the shopping experience for photography enthusiasts.
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| Standard Delivery | Jessops offers free standard delivery on orders over £50 within the UK. For orders under this amount, a delivery charge applies. Expedited options may also be available. |
| Free Delivery | Orders over £50 |
| Click & Collect | Available |
| Returns Policy | Jessops provides a 14-day return policy, allowing customers to return items within 14 days of purchase for a refund or exchange, subject to their terms and conditions. |
| Student Discount | Not available |
| NHS Discount | Jessops offers a 5% discount for NHS and healthcare workers holding a valid Blue Light Card. |
| Military Discount | Forces personnel can receive up to 2% cashback via a valid Blue Light Card when shopping at Jessops Photo. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1935 |
| Headquarters | Marlow, United Kingdom |
Last updated: February 2026
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Customer Service
0203 322 3387Customer Service Email
cs@jessops.comCustomer Service Hours
Telephone: Mon-Fri 9:00 am - 6:00 pm (Bank Holidays 10:15 am - 3:30 pm). Email: Mon-Fri 8:30 am - 6:00 pm (Bank Holidays 10:00 am - 4:00 pm). Online chat available Sundays 9 am - 6 pm. Phone and email support are closed on Saturdays and Sundays.