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Intelroll is a Herefordshire supplier of retractable patio awnings, from manual and half-cassette models to motorised full-cassette and free-standing designs, plus shade sails and blinds.
No live codes or offers from Intelroll right now — here's what to know before you shop.
| Standard Delivery | UK delivery from the Leominster warehouse, charged at checkout by product size and postcode (some awnings priced with delivery included); standard delivery 2 to 10 working days per the terms (site banner: 1 to 5 days). Optional installation in England and Wales by independent fitters, paid before delivery; Northern Ireland via a partner firm. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Stock items: cancel within 14 days of delivery; unused and in original packaging; 25% restocking fee; items over 3m an extra £120 + VAT; customer pays return shipping. Made-to-measure or customised items are non-refundable unless faulty. 12-month manufacturing warranty on materials. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Headquarters | Leominster, Herefordshire |
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Intelroll is an awning retailer and installer with its head office at Enterprise Park in Leominster, Herefordshire. Monika Polacsek and Bela Kovacs co-founded the business. Intelroll Ltd was incorporated in March 2019 and Intelroll Global Ltd, the company named in the shop's terms (Companies House 12708564), in June 2020, although the site gives 2018 as its starting year.
Professional fitting is never included in the retail price. According to the terms, independent contractors carry out installations, which usually take 3 to 5 hours, and the whole fee has to be paid before the delivery date. Fitting covers England and Wales from the Herefordshire base, and a partner firm handles Northern Ireland. Products carry a 12-month manufacturing warranty on materials, which excludes wind damage, misuse and work by third-party installers.
Goods leave the Leominster warehouse, and the delivery charge is calculated at checkout from the product's dimensions and the full postcode; some awnings are priced with delivery included. The terms put standard delivery at 2 to 10 working days, although the site banner says 1 to 5 days.
Stock items can be cancelled within 14 days of delivery if they are unused and still in the original packaging. A 25% restocking fee applies, items longer than 3m carry an extra £120 plus VAT, and the customer pays for return carriage. Made-to-measure or customised orders cannot be returned unless faulty. Warranty support is handled online and by email at info@intelroll.co.uk.
Intelroll is headquartered in Leominster, Herefordshire.
UK delivery from the Leominster warehouse, charged at checkout by product size and postcode (some awnings priced with delivery included); standard delivery 2 to 10 working days per the terms (site banner: 1 to 5 days). Optional installation in England and Wales by independent fitters, paid before delivery; Northern Ireland via a partner firm.
Returns Policy
Stock items: cancel within 14 days of delivery; unused and in original packaging; 25% restocking fee; items over 3m an extra £120 + VAT; customer pays return shipping. Made-to-measure or customised items are non-refundable unless faulty. 12-month manufacturing warranty on materials.
Headquarters
Leominster, Herefordshire
Intelroll calculates delivery at checkout from the product's dimensions and the full postcode, and some awnings are priced with delivery included. Its terms give 2 to 10 working days for standard delivery from the Leominster warehouse.
Unused stock items in their original packaging can be cancelled within 14 days of delivery, with a 25% restocking fee and return carriage paid by the customer. Made-to-measure or customised items are non-refundable unless faulty.
Yes, as a separately priced service. Independent contractors fit awnings across England and Wales, usually in 3 to 5 hours, and the installation fee must be paid before delivery; a partner firm handles Northern Ireland.
Intelroll gives a 12-month manufacturing warranty on materials, covering factory and structural defects. Fabric faults must be reported within 14 days of delivery, and wind damage, misuse and third-party installation work are excluded.
Intelroll Global Ltd, Companies House number 12708564, runs Intelroll from Leominster, Herefordshire, and was incorporated in June 2020. Co-founders Monika Polacsek and Bela Kovacs also run Intelroll Ltd, incorporated in March 2019.
Intelroll's INT500 full-cassette awnings come in widths from 2.5m to 6m, with manual or electric operation. The wider range covers balcony, budget, half-cassette, free-standing, caravan and pergola awnings.
Intelroll lists the phone number 0330 043 5453 and the email address info@intelroll.co.uk. Its head office is at Unit 3, Evans Business Centre, Enterprise Park, Leominster, HR6 0LX.
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Customer Service
0330 043 5453Customer Service Email
info@intelroll.co.uk