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HRS - The Hotel Portal helps business and leisure travellers find and book hotels worldwide, offering exclusive member benefits and free cancellation.
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HRS - The Hotel Portal is a leading online platform dedicated to simplifying hotel bookings for millions of travellers worldwide. With a strong presence in Europe, HRS has built a reputation for offering a comprehensive selection of hotels, from independent establishments to major international chains. The portal is particularly renowned for its focus on business travel, providing tailored solutions and exclusive benefits that cater to the dynamic needs of corporate clients and individual business travellers.
HRS prides itself on offering more than just hotel bookings. It's a complete travel companion that helps users find the right accommodation at the best price. Key advantages include access to negotiated special rates, often saving up to 50% for registered myHRS members. The emphasis on flexibility, with free cancellation options for many bookings, provides peace of mind, especially for those with unpredictable schedules. HRS also ensures transparency with its unique rating system, where only verified guests can leave reviews, guaranteeing authentic insights into hotel quality and service.
The HRS platform boasts an extensive inventory of hotels across popular destinations like Berlin, Munich, Cologne, and Hamburg, as well as countless other locations globally. Users can easily search for hotels based on specific criteria, including hotel chains such as ACHAT, Best Western, Motel One, or InterCity Hotels. Beyond standard bookings, HRS offers curated "theme worlds" that highlight hotels with specific features, such as coworking spaces or well-equipped business areas, catering to modern work-travel trends. Detailed descriptions, high-quality photos, and videos further assist in making informed booking decisions.
Becoming a free myHRS member unlocks a suite of exclusive benefits designed to enhance the booking and staying experience. Members receive access to special offers, significant discounts, and practical perks like free late check-out and potential room upgrades. The ability to earn miles and points with partner programmes like Miles & More or BahnBonus adds further value to every booking. These benefits underscore HRS's commitment to providing a rewarding experience for its loyal customers.
HRS - The Hotel Portal is headquartered in Germany, with Online only locations.
Loyalty Programme
myHRS
Exclusive offers, up to 50% savings at top hotels, free cancellation until 6 PM, free late check-out, room upgrades (subject to availability), easy booking templates, and the ability to earn miles & points with partners like Miles & More or BahnBonus.
As a hotel booking portal, HRS does not offer physical delivery of goods. All bookings are managed digitally.
Returns Policy
HRS offers flexible cancellation policies for many bookings, with free cancellation often available until 6 PM on the day of arrival, particularly for myHRS members. Specific terms vary by hotel and booking type.
Headquarters
Germany
Number of Stores
Online only
HRS is a leading online hotel booking platform, particularly strong in Europe, that helps business and leisure travellers find and book hotels globally. It offers a wide selection of accommodations, competitive rates, and exclusive member benefits.
A free myHRS membership offers exclusive benefits such as savings of up to 50% at top hotels, free cancellation until 6 PM on the day of arrival at many hotels, free late check-out, room upgrades (subject to availability), and the ability to earn miles & points with partner programmes like Miles & More.
Yes, for many standard bookings made through HRS, especially for myHRS members, you can enjoy free cancellation until 6 PM on the day of arrival, providing excellent flexibility for your travel plans.
As a myHRS member, you can collect points and miles with selected bonus programmes such as Miles & More or BahnBonus (€1 = 1 mile/point) with every booking you make through HRS.
HRS ensures highly reliable hotel ratings because only guests who have actually booked through HRS and completed their stay at the respective hotel are eligible to submit a review. This guarantees authentic and trustworthy feedback.
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Be the first to write a reviewExclusive offers, up to 50% savings at top hotels, free cancellation until 6 PM, free late check-out, room upgrades (subject to availability), easy booking templates, and the ability to earn miles & points with partners like Miles & More or BahnBonus.
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| Standard Delivery | As a hotel booking portal, HRS does not offer physical delivery of goods. All bookings are managed digitally. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | HRS offers flexible cancellation policies for many bookings, with free cancellation often available until 6 PM on the day of arrival, particularly for myHRS members. Specific terms vary by hotel and booking type. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Headquarters | Germany |
Last updated: June 2026
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Customer Service Email
support@ovyapp.comCustomer Service Hours
Email support available during standard business hours (Mon-Fri).