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Hotic is the UK web store of Hotiç, a Turkish footwear brand that began in Istanbul in 1938, selling leather loafers, boots and Mary Janes, handbags and suitcases.
No live codes or offers from Hotic right now — here's what to know before you shop.
| Standard Delivery | UK addresses only: free delivery on all orders, sent within 3 to 5 business days by DPD. No PO boxes or freight forwarders. Allow extra time for Northern Ireland, the Isle of Man, the Channel Islands, the Isles of Scilly and many Scottish areas. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Request a return by email to info@hoticstore.co.uk within 28 days of the order date. Items must be unworn and undamaged, with original packaging, dust bags, spare laces or heel tips and tags. UK returns are free with Hotic's prepaid label or QR code. No direct exchanges; gift cards are non-refundable. Faulty items: email photos and the order number. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 1938 |
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Hotic is the UK online store of Hotiç, a family-run Turkish footwear and accessories label that Salih Hotiç started with a single shop in Istanbul in 1938. The British site, hoticstore.co.uk, is run by Hotic Shoes Limited (Companies House 15628370), incorporated in April 2024 and registered in Waltham Cross, Hertfordshire. Prices are in pounds and orders go to UK addresses only.
According to the brand's history page, Hotiç opened its first retail store in 1959, claims to have been the first Turkish brand to design and produce men's sandals, launched its first handbag collection in 1986 and opened its first European store, in Switzerland, in 2016. The same timeline places its formal entry into the UK market in 2025.
The site banner says delivery is free on all orders, and the shipping policy says parcels are sent within 3 to 5 business days of ordering. The delivery page names DPD as the courier, refuses PO boxes and freight-forwarding addresses, and warns that Northern Ireland, the Isle of Man, the Channel Islands, the Isles of Scilly and many Scottish areas can take longer.
Unworn, undamaged items can go back within 28 days of the order date, complete with the shoebox, dust bag, spare laces or heel tips and tags. Returns are arranged by email to info@hoticstore.co.uk, and Hotic replies with a prepaid label or QR code, which makes UK returns free. There are no direct exchanges, gift cards cannot be refunded, and refunds can take up to 10 business days after the parcel arrives, plus up to 5 more for the card provider.
A banner on the site gives 10% off a first order (checked November 2026), and there is no minimum spend for free delivery.
Hotic was founded in 1938.
UK addresses only: free delivery on all orders, sent within 3 to 5 business days by DPD. No PO boxes or freight forwarders. Allow extra time for Northern Ireland, the Isle of Man, the Channel Islands, the Isles of Scilly and many Scottish areas.
Returns Policy
Request a return by email to info@hoticstore.co.uk within 28 days of the order date. Items must be unworn and undamaged, with original packaging, dust bags, spare laces or heel tips and tags. UK returns are free with Hotic's prepaid label or QR code. No direct exchanges; gift cards are non-refundable. Faulty items: email photos and the order number.
Founded
1938
Delivery is free on every Hotic order, according to the site banner, and the shipping policy says orders are sent within 3 to 5 business days. Hotic delivers to UK addresses only, not to PO boxes or freight forwarders, and remote areas such as Shetland can take longer.
Hotic accepts returns within 28 days of the order date for unworn, undamaged items with their original packaging, dust bags and tags. Start a return by emailing info@hoticstore.co.uk; the prepaid label or QR code Hotic sends back makes UK returns free.
Hotic's site shows 10% off a first order (checked November 2026). Delivery is also free on all orders with no minimum spend, and UK returns cost nothing when the prepaid label from Hotic is used.
Hotiç is a Turkish brand that Salih Hotiç founded in Istanbul in 1938, and the brand says the Hotiç family still runs it. Its UK web store is operated by Hotic Shoes Limited, company number 15628370, registered in Waltham Cross, Hertfordshire.
No. Hotic does not do direct exchanges, so a shopper who needs another size or colour places a new order and returns the original pair for a refund. Refunds go to the original payment method within up to 10 business days of the return arriving.
Hotic handles sizing, returns and cancellation questions by email at info@hoticstore.co.uk. Return requests should carry the order number in the subject line, and faulty items need photos plus the order number so the team can assess them under UK consumer law.
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Customer Service Email
info@hoticstore.co.uk