Hims
Hims UK Ltd. offers personalised online telehealth services for men's wellness, providing doctor-trusted treatments for hair loss, erectile dysfunction, and weight management with free delivery.
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About Hims UK
Hims UK Ltd., launched in January 2019, is the British arm of the innovative telehealth company Hims & Hers Health, Inc., which was founded in 2017. With its registered office in Bristol, Hims UK has quickly become a trusted name in men's health, offering a modern, discreet, and accessible way to manage personal wellness. Their mission is to transform how men approach healthcare by providing personalised, doctor-trusted solutions for common conditions, all from the comfort and privacy of their own homes.
Explore Hims UK's Health Solutions
Comprehensive Men's Wellness
Hims UK specialises in a range of crucial men's health areas. For those experiencing hair loss, they offer various effective treatments, including topical solutions designed to promote hair growth and prevent further thinning. Their services for erectile dysfunction (ED) include personalised treatment plans and access to proven medications like Viagra Connect®. Additionally, Hims UK provides support for premature ejaculation and comprehensive weight loss plans, helping men achieve their health goals with expert guidance.
The Hims UK Difference
What truly sets Hims UK apart is its commitment to a superior patient experience. Customers benefit from 100% online consultations with licensed medical providers, ensuring expert care without the need for in-person appointments. The service includes 24/7 access to a Care Team, personalised treatment plans, and the convenience of free, discreet delivery. Hims UK prioritises clinical excellence and patient safety, making high-quality healthcare both accessible and reliable.
Seamless Online Shopping Experience
Getting started with Hims UK is straightforward. Simply complete an online assessment, connect with a medical provider, and receive a tailored treatment plan. The platform offers continuous support and flexibility, allowing you to manage your treatment on your schedule. To make healthcare even more accessible, Hims UK proudly offers student discounts through TOTUM and Student Beans, as well as valuable NHS discounts. While there isn't a traditional points-based loyalty scheme, their 'Hers Refer-A-Friend Program' allows existing customers to earn benefits by sharing the Hims experience.
Hims was founded in 2017 and is headquartered in San Francisco, USA. It is part of Hims & Hers Health, Inc..
Discounts & Loyalty
Student Discount
Via TOTUM
NHS Discount
Hims UK offers NHS discounts, including 3% cashback when using a Health Service Discounts ode cashback card.
Loyalty Programme
Hers Refer-A-Friend Program
Allows referrers to receive benefits for referring friends.
Shipping & Returns
Free UK delivery on all orders. Discreet packaging. Subscription options available for ongoing treatments.
Returns Policy
Contact customer service within 30 days for any product concerns or issues.
Company Information
Founded
2017
Headquarters
San Francisco, USA
Parent Company
Hims & Hers Health, Inc.
Payment Methods
Frequently Asked Questions
How does Hims UK work?
Hims UK offers personalised telehealth services. You start with a free online assessment, then connect with a licensed medical provider to discuss your symptoms and health history. Based on this, a tailored treatment plan is prescribed online, and medications are delivered discreetly to your door.
What conditions does Hims UK treat?
Hims UK provides treatment options for various men's health concerns, including hair loss, erectile dysfunction (ED), and weight management. They offer doctor-trusted medications and personalised plans for these conditions.
Are the treatments prescribed by real doctors?
Yes, all treatments at Hims UK are prescribed by vetted, licensed medical providers after a thorough online assessment of your unique needs and health history. You also have 24/7 access to a Care Team for ongoing support.
How much do Hims UK weight loss plans cost?
Weight loss plans from Hims UK start from £69 for the first month. These plans include access to doctor-trusted treatments and personalised support.
Does Hims UK offer free delivery?
Yes, Hims UK provides free delivery for prescribed online treatments directly to your door, ensuring convenience and discretion.
How can I contact Hims UK customer service?
You can contact Hims UK customer service by phone at 0207 1313 503 or via email at support@forhims.co.uk. Medical support and messaging with your Care Team are available 24/7.
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Student discount
Via TOTUM
NHS discount
Hims UK offers NHS discounts, including 3% cashback when using a Health Service Discounts ode cashback card.
Join Hers Refer-A-Friend Program
Allows referrers to receive benefits for referring friends.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Hims Quick Facts
| Standard Delivery | Free UK delivery on all orders. Discreet packaging. Subscription options available for ongoing treatments. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact customer service within 30 days for any product concerns or issues. |
| Student Discount | Via TOTUM |
| NHS Discount | Hims UK offers NHS discounts, including 3% cashback when using a Health Service Discounts ode cashback card. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2017 |
| Headquarters | San Francisco, USA |
Last updated: June 2026
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Contact Information
Customer Service
0207 1313 503Customer Service Email
support@forhims.co.ukCustomer Service Hours
Not explicitly stated for phone/email support; medical messaging available 24/7.