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Hey Broadband offers super fast, affordable, and reliable full fibre broadband across the UK, ensuring glitch-free streaming, gaming, and browsing for every home.
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Hey Broadband, founded in 2019, is a dynamic UK-based internet service provider committed to delivering cutting-edge full fibre broadband. With headquarters in London, Hey Broadband has rapidly expanded its network, bringing ultrafast, reliable, and affordable internet to communities across the country. Their mission is to provide a superior online experience, free from the frustrations of slow speeds and unreliable connections, backed by fair pricing and dedicated customer support. They believe everyone deserves access to the best possible internet, and their full fibre technology ensures just that.
Explore Hey Broadband's impressive range of full fibre plans, designed to cater to every internet user. From the efficient Superfast 150, perfect for everyday browsing and streaming, to the powerful Megafast 400 for busy households with multiple devices, and the ultimate Gigafast 900 for professional gaming and 4K streaming, there's a speed to match your lifestyle. Each plan offers unlimited data, ensuring you can video call, browse, stream, and game to your heart's content without worrying about data caps or slowdowns. Hey Broadband's direct fibre connection means speeds up to 20 times faster than traditional broadband, providing a glitch-free experience.
Beyond just speed, Hey Broadband focuses on a complete connectivity solution. Customers can choose bundles that cover not only home broadband but also advanced mesh Wi-Fi systems for seamless coverage throughout your property, mobile services, and robust security features. These comprehensive packages are designed to save you money while providing a truly connected home. Their next-generation broadband effortlessly handles multiple devices simultaneously, maintaining peak performance whether you're working from home, learning online, or enjoying entertainment.
Hey Broadband prides itself on its amazing customer service and technical support team, available 7 days a week from 8 am to 8 pm. They are always ready to ensure you stay happily connected and to answer any queries. The company is also committed to offering great value, with fair pricing and no hidden fees. Special discounts are available for students (24% off with code STUDENT24) and NHS staff (27% off with code NHS27), and military personnel may also benefit via the Blue Light Card. Additionally, their "Refer a Friend" scheme rewards both parties with a £50 Amazon voucher, making Hey Broadband an excellent choice for reliable and rewarding internet service in the UK.
Hey Broadband was founded in 2019 and is headquartered in UK, with Online only locations.
Student Discount
Hey Broadband offers an exclusive student discount code: STUDENT24, providing a 24% saving on fibre broadband plans. They also have a 'Student Saver plan' with options like paying upfront with a 10% discount or spreading the cost with monthly payments, only paying for 10 months (academic year). Eligibility typically requires proof of student status.
NHS Discount
Hey Broadband provides an exclusive NHS discount. Healthcare professionals can save 27% on full-fibre broadband services using the promo code NHS27. This is also recognised as a 'blue light card NHS discount'.
Military / Blue Light Discount
Military personnel may be eligible for discounts on full-fibre broadband services through the Blue Light Card scheme. While a specific Hey Broadband military discount code is not directly provided, the Blue Light Card offers savings for those serving the country.
Loyalty Programme
Hey!Broadband Refer a Friend & Rewards
Both the referrer and the friend receive a £50 Amazon voucher when a new customer signs up through the 'Refer a Friend' scheme. Additionally, customers can access a loyalty platform in partnership with Monizze, offering vouchers and promo codes for various brands through their customer zone.
<p>Self-install router delivered free. Installation typically within 2 weeks of ordering.</p>
Returns Policy
<p>14-day cooling-off period. Return router if you cancel within this period.</p>
Founded
2019
Headquarters
UK
Number of Stores
Online only
Choose from rolling monthly or 12/24 month contracts.
Speeds from 35Mbps to 900Mbps depending on your area.
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Hey Broadband offers an exclusive student discount code: STUDENT24, providing a 24% saving on fibre broadband plans. They also have a 'Student Saver plan' with options like paying upfront with a 10% discount or spreading the cost with monthly payments, only paying for 10 months (academic year). Eligibility typically requires proof of student status.
Hey Broadband provides an exclusive NHS discount. Healthcare professionals can save 27% on full-fibre broadband services using the promo code NHS27. This is also recognised as a 'blue light card NHS discount'.
Military personnel may be eligible for discounts on full-fibre broadband services through the Blue Light Card scheme. While a specific Hey Broadband military discount code is not directly provided, the Blue Light Card offers savings for those serving the country.
Both the referrer and the friend receive a £50 Amazon voucher when a new customer signs up through the 'Refer a Friend' scheme. Additionally, customers can access a loyalty platform in partnership with Monizze, offering vouchers and promo codes for various brands through their customer zone.
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| Standard Delivery | <p>Self-install router delivered free. Installation typically within 2 weeks of ordering.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | <p>14-day cooling-off period. Return router if you cancel within this period.</p> |
| Student Discount | Hey Broadband offers an exclusive student discount code: STUDENT24, providing a 24% saving on fibre broadband plans. They also have a 'Student Saver plan' with options like paying upfront with a 10% discount or spreading the cost with monthly payments, only paying for 10 months (academic year). Eligibility typically requires proof of student status. |
| NHS Discount | Hey Broadband provides an exclusive NHS discount. Healthcare professionals can save 27% on full-fibre broadband services using the promo code NHS27. This is also recognised as a 'blue light card NHS discount'. |
| Military Discount | Military personnel may be eligible for discounts on full-fibre broadband services through the Blue Light Card scheme. While a specific Hey Broadband military discount code is not directly provided, the Blue Light Card offers savings for those serving the country. |
| International Shipping | Not available |
| Payment Methods | Direct Debit |
| Founded | 2019 |
| Headquarters | UK |
Last updated: June 2026
1 offer available
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Customer Service
0330 822 2878Customer Service Email
support@heyb.co.ukCustomer Service Hours
7 days a week, 8 am – 8 pm