Heals
Heals is a renowned UK retailer offering modern contemporary furniture, lighting, and home accessories, known for quality design and premium craftsmanship since 1810.
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About Heals: A Legacy of British Design
Heals, established in 1810, stands as a beacon of British design and retail excellence. Headquartered in London, England, this esteemed brand has consistently championed modern contemporary furniture and innovative home solutions for over two centuries. As part of Wittington Investments Limited, Heals maintains its commitment to quality, design, and customer satisfaction, operating a flagship store on Tottenham Court Road alongside six other retail locations across England. This extensive network ensures that Heals' unique blend of heritage and modernity is accessible to a wide audience seeking premium home furnishings.
Explore the Heals Product Range: Furniture, Lighting & Home Decor
The Heals online store is a treasure trove for anyone looking to buy modern furniture online or enhance their living spaces with distinctive pieces. Their comprehensive collection includes stylish sofas UK, elegant lighting solutions, and a wide array of contemporary home decor. Discover iconic designs from celebrated names like Ercol, Flos, Kartell, Vitra, and Tom Dixon. Whether you're searching for a designer armchair, a statement floor lamp, or unique accessories, Heals offers a curated selection that embodies sophisticated style and premium craftsmanship. Each item is chosen for its quality, innovation, and ability to transform a house into a home.
Seamless Shopping Experience and Dedicated Support
Shopping at Heals is designed to be as inspiring as their product range. Customers can benefit from flexible payment options, including 0% APR Interest-Free Credit, making high-quality design more attainable. Heals offers reliable delivery services across mainland UK, with options for parcel tracking for smaller items, typically delivered within 2-3 working days. For added convenience, a Click & Collect service is available. The dedicated customer service team provides expert advice via Live Chat seven days a week, and through their customer service phone number (0333 212 1915) and email (cservices@heals.co.uk). Additionally, Heals proudly offers exclusive student, NHS, and military discounts, providing 10% off full-priced items to eligible customers.
Heals was founded in 1810 and is headquartered in London. It is part of Heal's Ltd, with 5 locations.
Discounts & Loyalty
Student Discount
Heal's offers a 10% student discount via Gocertify.
NHS Discount
Heal's offers a 10% discount for NHS and healthcare workers.
Military / Blue Light Discount
Heal's offers a 10% military discount.
Gift Cards Available
Shipping & Returns
White glove delivery service for furniture. Standard delivery for smaller items. Installation available.
Returns Policy
14-day returns on most items. Made-to-order items may have different policies.
Company Information
Founded
1810
Headquarters
London
Number of Stores
5
Parent Company
Heal's Ltd
Payment Methods
Sustainability
Committed to sustainable sourcing, FSC-certified timber and supporting British makers. B Corp certified.
Frequently Asked Questions
Where is Heal's flagship store?
The flagship store is at 196 Tottenham Court Road, London, where Heal's has traded since 1818.
Does Heal's offer interior design services?
Yes, Heal's offers a complimentary interior design service to help customers create beautiful, considered homes.
Is Heal's furniture made to order?
Many Heal's sofas and upholstered pieces are made to order, allowing customers to choose fabrics and configurations.
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Student discount
Heal's offers a 10% student discount via Gocertify.
NHS discount
Heal's offers a 10% discount for NHS and healthcare workers.
Military & Blue Light discount
Heal's offers a 10% military discount.
Click & Collect
Save on delivery by using Heals's Click & Collect service.
Gift cards available
Buy discounted Heals gift cards from cashback sites to save even more.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Heals Quick Facts
| Standard Delivery | White glove delivery service for furniture. Standard delivery for smaller items. Installation available. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 14-day returns on most items. Made-to-order items may have different policies. |
| Student Discount | Heal's offers a 10% student discount via Gocertify. |
| NHS Discount | Heal's offers a 10% discount for NHS and healthcare workers. |
| Military Discount | Heal's offers a 10% military discount. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1810 |
| Headquarters | London |
Last updated: June 2026
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Contact Information
Customer Service
020 7896 7451Customer Service Email
info@heals.comCustomer Service Hours
Mon-Sat 10am-6pm, Sun 12pm-6pm