HART

About HART

HART is a jewellery brand that Hart Hagerty, a seventh-generation Charlestonian, started in 2016 in Charleston, South Carolina. She runs it with her sister and business partner Curry from a design studio on King Street, and the brand has six stores in five US cities. Its web store shows UK shoppers prices in pounds.

What HART sells

• Custom charm jewellery put together with an online charm builder, plus engraving and initial charms
• Charms and talismans sorted by size, from Teeny to Large, and by intention, such as love, luck and protection, or motherhood
• Cord necklaces, lariat chains with two built-in clips, charm clips and gemstone necklaces
• Pearl and tennis necklaces, earrings, charm candles and holiday ornaments

According to the brand's help centre, its charms are brass plated with recycled gold to a thickness of 80 mils, which HART calls four times the industry standard, and it skips the clear lacquer e-coat many makers use. The gold-filled chains are made in the USA, the charms are handmade in Thailand and India, and final assembly happens in Charleston.

Delivery and returns

UK shipping is priced at checkout, and HART's cart shows UK visitors free shipping on orders over £200. Custom pieces need 5 to 7 business days of assembly before dispatch, and faster assembly and shipping can be bought at checkout. On US orders, economy shipping is free from $200.

UK and other international orders cannot be returned or exchanged, so sizes and charm choices are worth checking before ordering. US customers may return or exchange unworn, full-price items within 14 days of receipt, paying their own return postage unless the item is defective, and US returns of custom-made pieces carry a $25 fee. Structural repairs are covered for three months after purchase, and plating faults are assessed within six months.