Fred Olsen Cruise Lines
Fred Olsen Cruise Lines offers unforgettable small ship cruise holidays from the UK, exploring imaginative and unusual itineraries to captivating destinations worldwide.
Current Offers
No offers available right now from Fred Olsen Cruise Lines.
Shop at Fred Olsen Cruise LinesVoucher Codes
No voucher codes available right now for Fred Olsen Cruise Lines.
Shop at Fred Olsen Cruise LinesDiscover Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines stands as a beacon of maritime tradition and innovation, offering exceptional cruise holidays from the UK. Established in 1848 in Norway, this family-owned company, now in its fifth generation, has evolved into a leading name in the cruise industry. Headquartered in Ipswich, Suffolk, Fred. Olsen is celebrated for its distinctive approach to cruising, prioritising smaller, more intimate ships that deliver big benefits to its guests. This philosophy ensures a personalised service and access to unique destinations often inaccessible to larger vessels, making every journey a truly special experience.
Explore Our Diverse Cruise Destinations
At Fred. Olsen, the world is waiting to be explored through imaginative and unusual itineraries. Our extensive range of cruise holidays caters to every adventurer. Discover the breathtaking beauty of Arctic Norway, Greenland & Iceland, or immerse yourself in the charm of British Isles cruises. Experience the majestic Norwegian Fjords, chase the elusive Northern Lights, or soak up the sun on Canaries & Cape Verde voyages. We also offer enchanting trips to European Cities, the vibrant Mediterranean & the Adriatic, and the idyllic Greek Islands. For those dreaming of grander adventures, our World Cruises & Grand Voyages promise an unforgettable circumnavigation of the globe. Explore our best-selling UK & Ireland cruises or find inspiration for your next adventure with our last-minute and trending cruise options.
The Fred. Olsen Difference: Small Ships, Big Adventures
The core of the Fred. Olsen experience is built around the advantages of smaller ships. Our fleet, including Balmoral, Bolette, and Borealis, is designed to navigate closer to coastlines and dock in the heart of fascinating cities and picturesque towns. This allows for more immersive shore excursions and a deeper connection with the destinations visited. Guests consistently praise the friendly, attentive service and the welcoming atmosphere onboard, where staff remember your preferences. With a focus on carefully curated routes and a commitment to guest satisfaction, Fred. Olsen Cruise Lines delivers a holiday experience that goes beyond the ordinary, creating cherished memories for solo travellers, couples, and groups alike. Join our Oceans Club loyalty programme for exclusive benefits and discounts on future sailings.
Fred Olsen Cruise Lines was founded in 1848 and is headquartered in Ipswich, Suffolk, United Kingdom. It is part of Bonheur and Fred. Olsen Group, with 1 (Head Office) locations.
Discounts & Loyalty
NHS Discount
Fred. Olsen Cruise Lines offers NHS and healthcare workers up to £200 per person in onboard spend on selected cruises. Additionally, members of the NHS Retirement Fellowship can receive a 10% discount on their first sailing, or a 5% discount for existing Fred. Olsen customers (which can be combined with their Loyalty Club discount).
Loyalty Programme
Oceans Club
Members earn one cruise point for every night spent onboard, with membership automatically granted after the first cruise. The programme has five tiers (Bronze, Silver, Gold, Platinum, Diamond Elite) with increasing benefits such as advance notice of future cruise programmes, onboard spend discounts (e.g., 10% for Platinum, 15% for Diamond Elite), discounts on pre-booked shore tours, a dedicated phone line, and a welcome aboard gift. Cruise points expire if there is a five-year break between cru
Shipping & Returns
Travel documents and booking confirmations for your Fred. Olsen cruise are typically sent digitally via email. Physical documents may be dispatched by post for certain bookings or upon request.
Returns Policy
Cancellation and amendment policies for Fred. Olsen cruises are subject to the specific terms and conditions agreed upon at the time of booking. These policies vary depending on the cruise, fare type, and time remaining until departure. Please refer to your booking confirmation or contact Fred. Olsen Cruise Lines customer service for detailed information regarding cancellations or changes to your cruise holiday.
Company Information
Founded
1848
Headquarters
Ipswich, Suffolk, United Kingdom
Number of Stores
1 (Head Office)
Parent Company
Bonheur and Fred. Olsen Group
Payment Methods
Frequently Asked Questions
What makes Fred. Olsen Cruise Lines unique?
Fred. Olsen Cruise Lines specialises in small ship cruising, believing it brings big benefits. Their smaller ships allow access to more interesting, less-visited ports and enable a more intimate, guest-focused experience, offering imaginative and unusual itineraries across the globe.
What destinations do Fred. Olsen Cruise Lines sail to?
Fred. Olsen offers a wide range of destinations including Arctic Norway, Greenland & Iceland, the British Isles, Norwegian Fjords, Scandinavia & the Baltic, Canaries & Cape Verde, European Cities, the Mediterranean, Portugal & The Islands of Madeira & The Azores, Greek Islands, Caribbean & Central America, and World Cruises & Grand Voyages.
Do Fred. Olsen Cruise Lines offer discounts for NHS workers?
Yes, Fred. Olsen Cruise Lines offers NHS and healthcare workers up to £200 per person in onboard spend on selected cruises. Members of the NHS Retirement Fellowship can also receive a 10% discount on their first sailing, or a 5% discount for existing customers.
What is the Fred. Olsen Oceans Club?
The Oceans Club is Fred. Olsen's loyalty programme. Members earn one cruise point for every night spent onboard, with five tiers (Bronze, Silver, Gold, Platinum, Diamond Elite) offering increasing benefits such as advance notice of cruises, onboard spend discounts, discounts on shore tours, and a dedicated phone line.
How can I contact Fred. Olsen Cruise Lines customer service?
You can contact Fred. Olsen Cruise Lines for reservations on 0800 0355 130 or for guest services on 01473 742 424. You can also email guest.services@fredolsen.co.uk for general enquiries.
What types of cruises are available with Fred. Olsen?
Fred. Olsen offers a variety of cruise types including Northern Lights Cruises, Mediterranean Fly Cruises, UK & Ireland Cruises, Winter Sun Cruises, Solo Traveller Cruises, Last Minute Cruises, and extensive World Cruises & Grand Voyages, catering to diverse travel preferences.
No reviews yet for Fred Olsen Cruise Lines
Be the first to write a review2 Ways to Save at Fred Olsen Cruise Lines in 2026
NHS discount
Fred. Olsen Cruise Lines offers NHS and healthcare workers up to £200 per person in onboard spend on selected cruises. Additionally, members of the NHS Retirement Fellowship can receive a 10% discount on their first sailing, or a 5% discount for existing Fred. Olsen customers (which can be combined with their Loyalty Club discount).
Join Oceans Club
Members earn one cruise point for every night spent onboard, with membership automatically granted after the first cruise. The programme has five tiers (Bronze, Silver, Gold, Platinum, Diamond Elite) with increasing benefits such as advance notice of future cruise programmes, onboard spend discounts (e.g., 10% for Platinum, 15% for Diamond Elite), discounts on pre-booked shore tours, a dedicated phone line, and a welcome aboard gift. Cruise points expire if there is a five-year break between cru
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Fred Olsen Cruise Lines Quick Facts
| Standard Delivery | Travel documents and booking confirmations for your Fred. Olsen cruise are typically sent digitally via email. Physical documents may be dispatched by post for certain bookings or upon request. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancellation and amendment policies for Fred. Olsen cruises are subject to the specific terms and conditions agreed upon at the time of booking. These policies vary depending on the cruise, fare type, and time remaining until departure. Please refer to your booking confirmation or contact Fred. Olsen Cruise Lines customer service for detailed information regarding cancellations or changes to your cruise holiday. |
| Student Discount | Not available |
| NHS Discount | Fred. Olsen Cruise Lines offers NHS and healthcare workers up to £200 per person in onboard spend on selected cruises. Additionally, members of the NHS Retirement Fellowship can receive a 10% discount on their first sailing, or a 5% discount for existing Fred. Olsen customers (which can be combined with their Loyalty Club discount). |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express |
| Founded | 1848 |
| Headquarters | Ipswich, Suffolk, United Kingdom |
Last verified: February 2026
Opens in a new tab
Customer Reviews
Be the first to review
Contact Information
Customer Service
0800 0355 130 (Reservations)Customer Service Email
guest.services@fredolsen.co.ukCustomer Service Hours
Reservations: Mon-Fri 8:30 am - 6:00 pm, Sat 9:00 am - 5:00 pm, Sun 10:00 am - 4:00 pm. Guest Services: Mon-Sat 9:00 am - 5:00 pm, Sun Closed.
Similar Shops
Etihad Airways
Etihad Airways, the national airline of the UAE, offers world-class flights and travel experiences to over 120 global destinations, connecting UK travellers with luxury and exceptional service.
Groupon
Groupon offers incredible daily deals and huge discounts on local activities, spas, restaurants, hotels, and shopping vouchers across the UK, making it easy to discover fun experiences and find the perfect gift.
7ticketsDMCC
7ticketsDMCC is your premier online destination for securing tickets and exclusive hotel packages to the world's most anticipated sports events and concerts.
Pay Now Solutions UK
Pay Now Solutions UK offers innovative travel protection services, providing immediate refunds and legal assistance for flight disruptions and lost baggage.
Hotel Du Vin
Hotel du Vin offers a luxurious collection of 19 unique boutique hotels across the UK, renowned for their character, exquisite dining, fine wines, and exceptional service.