We use cookies to personalise offers and remember your favourites. You stay in control. See our We use cookies to personalise the offers and shops we show you, remember your favourites, and keep making your experience better every visit. Choose "Accept All" for the full, personalised Virtual Mall, or set your own preferences. You stay in control. See our Privacy Policy.
Fishpools is a Waltham Cross furniture store trading since 1899, selling sofas and recliners, beds and mattresses, dining and bedroom furniture, rugs, lighting and garden furniture.
No live codes or offers from Fishpoolsright now — here's what to know before you shop.
Save on delivery by using Fishpools's Click & Collect service.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
| Standard Delivery | Mainland UK only. Large furniture by the in-house team from £89; beds and mattresses from £49; smaller furniture from £39; courier parcels from £4.95, no charge on home accessories and rugs (not rugs over 200cm) once the order passes £50. Free collection from Waltham Cross or Hertford. No delivery to NI, ROI or the Channel Islands. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Request within 14 days of receipt; item unused, unassembled and in original packaging with labels. The buyer pays and arranges the return to the store. Not returnable: clearance, display, made-to-order, in-stock furniture ordered in store, mattresses, toppers, pillows. Report damage or faults within 7 days. Refunds within 14 days. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 1899 |
| Headquarters | Waltham Cross, Hertfordshire |
New voucher codes, offers and price drops — straight to your inbox. No spam, unsubscribe anytime.
Fishpools is a furniture and homeware retailer at 115 High Street, Waltham Cross, Hertfordshire. The first shop was opened in 1899 by Ernest Fishpool on an £85 loan, and the company, Fishpools Limited (Companies House 00302828), still trades from that building. It now holds a 62,000 sq ft showroom, an interior design service and a coffee shop.
Brands on the site include Parker Knoll, Stressless, Duresta, Calligaris, Cattelan Italia, Eichholtz and Orla Kiely, and in the bedroom Hypnos, Harrison Spinks, Silentnight, Tempur and Vispring. Fishpools describes itself as Sleep Geek certified and a member of the National Bed Federation.
Sofas, dining tables and bedroom furniture go out with the store's own delivery team from £89, placed in the room of choice with assembly where the product page says so and packaging taken away. In-house bed and mattress delivery starts at £49, smaller furniture at £39 and courier parcels at £4.95; home accessories and rugs, except rugs over 200cm, carry no delivery charge once an order passes £50. Furniture goes to mainland UK only, with third-party couriers outside the South East, and orders can be collected at no cost from the Waltham Cross store or the Hertford distribution centre.
Change-of-mind returns are accepted within 14 days of receipt if the item is unused, unassembled and in its original packaging, and the buyer pays to bring it back to the store. Clearance lines, display models, made-to-order pieces and mattresses, toppers and pillows cannot be returned. Damage or faults must be reported within 7 days, and approved refunds are paid within 14 days.
A Budget & Outlet shop sits next to the main showroom, and the website has clearance sections for sofas, beds and home accessories, including ex-display and end-of-line pieces. The £3 car park fee can be redeemed against a purchase of £25 or more.
Fishpools was founded in 1899 and is headquartered in Waltham Cross, Hertfordshire.
Mainland UK only. Large furniture by the in-house team from £89; beds and mattresses from £49; smaller furniture from £39; courier parcels from £4.95, no charge on home accessories and rugs (not rugs over 200cm) once the order passes £50. Free collection from Waltham Cross or Hertford. No delivery to NI, ROI or the Channel Islands.
Returns Policy
Request within 14 days of receipt; item unused, unassembled and in original packaging with labels. The buyer pays and arranges the return to the store. Not returnable: clearance, display, made-to-order, in-stock furniture ordered in store, mattresses, toppers, pillows. Report damage or faults within 7 days. Refunds within 14 days.
Founded
1899
Headquarters
Waltham Cross, Hertfordshire
Fishpools says it is recognised as a Carbon Neutral Plus retailer. It collects and recycles old mattresses when delivering new ones and offers old-furniture collection through Clearabee.
Fishpools delivery starts at £4.95 for courier parcels, £39 for smaller furniture, £49 for beds and mattresses and £89 for large items such as sofas. Home accessories and rugs carry no delivery charge once an order passes £50, except rugs over 200cm.
No. Fishpools delivers furniture to mainland UK only and not to Northern Ireland, the Republic of Ireland or the Channel Islands. Its own team covers the South East of England, and third-party couriers handle other areas, sometimes with surcharges.
Fishpools accepts change-of-mind returns within 14 days of receipt if the item is unused, unassembled and in its original packaging, and the buyer covers the return. Clearance items, made-to-order pieces, mattresses and pillows are excluded.
Yes. Smaller items can be collected free from the Fishpools store at 115 High Street, Waltham Cross, and larger furniture from the distribution centre on John Tate Road, Foxholes Business Park, Hertford.
Fishpools dates back to 1899, when Ernest Fishpool borrowed £85 to open his first shop in Waltham Cross. The business is Fishpools Limited, Companies House number 00302828, and it marked 125 years of trading in 2024.
Fishpools gives a 3 year structural guarantee on its furniture. A separate Guardsman protection plan covering accidental damage, such as spills on upholstery or marks on dining and bedroom furniture, can be added for 5 years.
Fishpools customer service is on 01992 636465 and at support@fishpools.co.uk, and there is an online enquiry form. Damage or faults must be reported within 7 days of delivery or collection, ideally with photos.
No reviews yet for Fishpools
Be the first to write a reviewLast updated: October 2026
Opens in a new tab
Be the first to review
Interior Envy
Interior Envy offers a captivating collection of premium Italian leather sofas, stylish fabric sofas, and modern home furnishings to transform any UK living space.
Dream Home Store
Dream Home Store offers high-end furniture at unbeatable prices, helping you create a stylish and comfortable home without breaking the bank.
4 Living
4 Living offers a curated collection of high-quality, stylish furniture and organic mattresses, providing exceptional service and value for your home.
Perch and Parrow
Perch & Parrow LTD offers a beautifully curated selection of high-quality furniture, upholstery, and home decor to create unique and stylish living spaces.
Swyft Home
Swyft Home offers stylish, quick-delivery 'sofa in a box' furniture, including sofas, sofa beds, dining, living, bedroom, and office pieces, all with a 15-year frame guarantee.
Customer Service
01992 636465Customer Service Email
support@fishpools.co.uk
