Fashionette
Fashionette is your premier online destination for designer handbags, shoes, jewellery, and accessories from over 200 premium and luxury brands for women and men.
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About Fashionette
Fashionette, established in 2008, has grown to become a leading online marketplace for premium and luxury fashion accessories in the UK and Europe. As part of The Platform Group AG, Fashionette combines innovative technology with extensive industry expertise to offer a personalised and seamless shopping experience. Dedicated to bringing the finest designer pieces to discerning customers, Fashionette prides itself on offering original new goods from over 200 renowned brands, ensuring authenticity and quality with every purchase.
Explore Our Exquisite Collections
Designer Bags for Every Occasion
Discover an unparalleled selection of designer handbags at Fashionette. From chic crossbody bags and spacious totes perfect for daily use, to elegant clutches and sophisticated evening bags for special events, our collection caters to every lifestyle. Explore functional business bags and stylish travel luggage from top brands like Gucci, Prada, and Saint Laurent, each designed to make a statement.
Luxury Footwear & Accessories
Step out in style with our range of luxury shoes, including sturdy boots, trendy trainers, classic loafers, and summery slippers & mules from designers such as Christian Louboutin and Axel Arigato. Complement your look with exquisite jewellery from Swarovski and Pandora, or a prestigious watch from Omega or Armani. Our diverse array of accessories, including sunglasses, wallets, belts, and scarves, ensures you can perfect your personal style with ease.
Fashionette was founded in 2008 and is headquartered in Düsseldorf, Germany. It is part of The Platform Group AG.
Discounts & Loyalty
Student Discount
Fashionette offers a student discount in partnership with Student Beans, providing 20% off full-priced items and 10% off sale items.
NHS Discount
Fashionette offers discounts for NHS employees, including a 12% discount on 'trendy-treasures' via Health Service Discounts and discounts through Blue Light Discounts.
Military / Blue Light Discount
Military/armed forces personnel can get discounts through the Blue Light Card program.
Loyalty Programme
Miles & More
Fashionette has a loyalty program in partnership with Miles & More, powered by qiibee, allowing customers to earn Miles on purchases.
Shipping & Returns
UK delivery available. Free delivery on orders over £100.
Returns Policy
Free returns within 30 days for unused items.
Company Information
Founded
2008
Headquarters
Düsseldorf, Germany
Parent Company
The Platform Group AG
Payment Methods
Frequently Asked Questions
Who can order from Fashionette?
Customers must be at least 18 years old and reside in the UK or other EU countries to place an order. We primarily deliver to private households.
How can I create a customer account?
You can create a new account by clicking 'Login' in the menu bar, or you can choose to create one during the order process when you enter your personal data for a new purchase.
What should I do if I forget my password?
If you forget your password, go to the login page and select 'Forgot password?'. Enter the email address associated with your account, click 'Reset password', and you will receive an email with a link to set a new password. Ensure you use the latest link within 2 days for security reasons.
How can I change my personal data?
You can modify your data directly in your customer account by clicking 'edit'. Please note that your stored email address cannot be changed later. For security, we advise you to always modify your data yourself. If you have questions, our customer service team is happy to assist.
What is Fashionette's return policy?
Fashionette offers a 30-day cooling-off period, allowing you to return goods within 30 days of receipt. Please refer to our General Terms and Conditions for full details on the return process.
What payment options are available?
Fashionette offers flexible payment options, including purchase on account or in instalments. Common payment methods like Visa, Mastercard, American Express, and PayPal are also typically accepted, though specific details can be found during checkout.
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Student discount
Fashionette offers a student discount in partnership with Student Beans, providing 20% off full-priced items and 10% off sale items.
NHS discount
Fashionette offers discounts for NHS employees, including a 12% discount on 'trendy-treasures' via Health Service Discounts and discounts through Blue Light Discounts.
Military & Blue Light discount
Military/armed forces personnel can get discounts through the Blue Light Card program.
Free delivery
Get free delivery on orders over £100 at Fashionette.
Join Miles & More
Fashionette has a loyalty program in partnership with Miles & More, powered by qiibee, allowing customers to earn Miles on purchases.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Fashionette Quick Facts
| Standard Delivery | UK delivery available. Free delivery on orders over £100. |
| Free Delivery | Orders over £100 |
| Click & Collect | Not available |
| Returns Policy | Free returns within 30 days for unused items. |
| Student Discount | Fashionette offers a student discount in partnership with Student Beans, providing 20% off full-priced items and 10% off sale items. |
| NHS Discount | Fashionette offers discounts for NHS employees, including a 12% discount on 'trendy-treasures' via Health Service Discounts and discounts through Blue Light Discounts. |
| Military Discount | Military/armed forces personnel can get discounts through the Blue Light Card program. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2008 |
| Headquarters | Düsseldorf, Germany |
Last updated: February 2026
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Contact Information
Customer Service
+44 2034990541Customer Service Email
service@fashionette.co.ukCustomer Service Hours
Not specified