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Etihad Airways, the national airline of the UAE, offers world-class flights and travel experiences to over 120 global destinations, connecting UK travellers with luxury and exceptional service.
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Etihad Airways stands as a beacon of luxury and service in the global aviation industry. As the national airline of the United Arab Emirates, it has rapidly grown since its founding in 2003 to become a leading carrier known for its innovative approach to air travel and commitment to excellence. Headquartered in Abu Dhabi, Etihad offers a unique blend of traditional Arabian hospitality and cutting-edge aviation technology, providing passengers from the UK and around the globe with an unforgettable flying experience.
From major UK airports, Etihad Airways offers convenient connections to an extensive network of over 120 passenger and cargo destinations worldwide. Whether you're looking to buy flights online to Asia, Australia, Africa, or the Middle East, Etihad provides seamless routes and competitive fares. Popular destinations include vibrant cities like Sydney, Bangkok, Mumbai, and Johannesburg, all accessible with Etihad's renowned service.
Etihad Airways caters to diverse travel preferences with its distinct classes. Economy Class provides comfort and value, while Business Class offers enhanced space, gourmet dining, and dedicated service. For the ultimate in luxury, First Class redefines air travel with private suites and personalised attention. Beyond the flight, customers can also access services like car hire and hotel bookings through Etihad's platform, ensuring a complete travel solution.
Etihad Airways is committed to offering value to its passengers. Students aged 18-32 can benefit from exclusive student discounts, including up to 10% off Economy and 5% off Business Class flights, often with flexible booking options. NHS and Blue Light workers in the UK can also access special savings, with up to 20% off flights and hotels. While specific UK military discounts are not detailed, military personnel from the UAE and US are offered benefits. The highly rewarding Etihad Guest loyalty programme allows members to earn and redeem miles for flights, upgrades, and a host of retail and travel partners, enhancing the overall journey for frequent flyers.
Etihad Airways was founded in 2003 and is headquartered in Abu Dhabi, UAE. It is part of Etihad Aviation Group.
Student Discount
Etihad Airways offers student discounts. Full details can be found on their official website.
NHS Discount
Etihad Airways offers discounts for NHS and Blue Light workers, including up to 20% off flights and hotels with voucher code GO20, or 10% off with FLIGHT10.
Military / Blue Light Discount
Etihad Airways offers up to 15% off flights for members of the Ministry of Defence & UAE Armed Forces. US military members may also find potential benefits and savings when booking via phone.
Gift Cards Available
Loyalty Programme
Etihad Guest
Earn miles on flights and partners, tier status benefits, lounge access, upgrades, and redeem miles for flights, upgrades, and experiences.
E-tickets delivered instantly via email. Mobile boarding passes available.
Returns Policy
24-hour free cancellation for bookings made 7+ days before departure. Refund policies vary by fare type. Non-refundable fares can be converted to travel credit.
Founded
2003
Headquarters
Abu Dhabi, UAE
Parent Company
Etihad Aviation Group
Etihad is committed to net-zero carbon emissions by 2050, investing in sustainable aviation fuels, modern fuel-efficient aircraft, and carbon offset programmes.
Etihad offers free cancellation within 24 hours for bookings made at least 7 days before departure. After this, cancellation fees depend on your fare type.
Etihad Guest is the loyalty programme where you earn miles on flights and partner purchases, enjoy tier benefits like lounge access, and redeem miles for flights and upgrades.
Request refunds at etihad.com/manage. Allow up to 45 business days for processing. If booked through a travel agent, contact them directly.
Baggage allowances vary by fare type and destination. Check your booking confirmation for specific allowances, or visit the Etihad website for details.
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Be the first to write a reviewEtihad Airways offers student discounts. Full details can be found on their official website.
Etihad Airways offers discounts for NHS and Blue Light workers, including up to 20% off flights and hotels with voucher code GO20, or 10% off with FLIGHT10.
Etihad Airways offers up to 15% off flights for members of the Ministry of Defence & UAE Armed Forces. US military members may also find potential benefits and savings when booking via phone.
Earn miles on flights and partners, tier status benefits, lounge access, upgrades, and redeem miles for flights, upgrades, and experiences.
Buy discounted Etihad Airways gift cards from cashback sites to save even more.
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| Standard Delivery | E-tickets delivered instantly via email. Mobile boarding passes available. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 24-hour free cancellation for bookings made 7+ days before departure. Refund policies vary by fare type. Non-refundable fares can be converted to travel credit. |
| Student Discount | Etihad Airways offers student discounts. Full details can be found on their official website. |
| NHS Discount | Etihad Airways offers discounts for NHS and Blue Light workers, including up to 20% off flights and hotels with voucher code GO20, or 10% off with FLIGHT10. |
| Military Discount | Etihad Airways offers up to 15% off flights for members of the Ministry of Defence & UAE Armed Forces. US military members may also find potential benefits and savings when booking via phone. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2003 |
| Headquarters | Abu Dhabi, UAE |
Last updated: June 2026
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Customer Service
+44 345 608 1225Customer Service Email
contactcentre@etihad.aeCustomer Service Hours
24/7