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Emmy London offers luxury designer shoes, bags, and accessories for women, meticulously crafted by British designer Emmy Scarterfield for unparalleled style and comfort.
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Emmy London is a distinguished British luxury brand, renowned for its exquisite designer shoes, bags, and accessories for women. Founded in 2004 by Creative Director Emmy Scarterfield, the brand embodies a commitment to unparalleled craftsmanship and timeless elegance. Each piece is meticulously handcrafted in their own workshop, ensuring exceptional quality and attention to detail. Emmy London prides itself on creating items that offer both breathtaking beauty and supreme comfort, making them perfect for every special occasion.
What sets Emmy London apart is its dedication to comfort, even in the highest heels. Through carefully positioned padding and expert design, Emmy Scarterfield ensures that wearers can enjoy effortless style without compromising on comfort. This philosophy has earned the brand accolades and features in top fashion publications, with their designs gracing red carpets and royal events.
The Emmy London collection features a stunning array of luxury footwear, including designer wedding shoes, elegant heels, and stylish flats. Complementing their shoe range are beautifully crafted bags and accessories, all designed to elevate any ensemble. From bridal wear to sophisticated evening accessories, each item reflects a classic silhouette enhanced with modern styling and intricate details. Popular styles include the Josie Greenery Suede and Lulu Navy Suede, showcasing the brand's diverse offerings.
Customers can experience the luxury of Emmy London through their online boutique or by visiting one of their London stores. The brand offers a seamless shopping experience, supported by a dedicated team of shoe lovers. They also provide various payment options, including major credit cards and digital wallets, to ensure convenience for shoppers worldwide.
Emmy London was founded in 2004 and is headquartered in London, United Kingdom. It is part of Emmy Limited, with 2 locations.
NHS Discount
Emmy London offers a 10% NHS discount via Health Service Discounts and Blue Light Discounts.
Military / Blue Light Discount
Military/armed forces personnel can receive discounts via the Blue Light Card.
Loyalty Programme
Emmy London Rewards Program
Emmy London's Rewards Program allows customers to earn credits for future purchases. Initial orders over £750 receive £50 credit, and over £1,000 receive £75 credit. Subsequent purchases over £800 yield £60 credit. They also offer a referral program: refer a friend to get £50 off their first purchase over £395, and you receive £50 credit upon their successful order.
Free UK delivery on orders over £150. Standard delivery 3-5 working days. Express options available.
Returns Policy
14-day returns on unworn items in original packaging. Bespoke items non-returnable.
Founded
2004
Headquarters
London, United Kingdom
Number of Stores
2
Parent Company
Emmy Limited
Emmy London specialises in luxury designer shoes, bags, and accessories for women, including bridal shoes, occasion wear, and elegant everyday pieces.
All Emmy London products are hand-crafted, one by one, in their own workshop, ensuring exceptional quality and attention to detail.
Yes, Emmy London has two boutiques in London: one at 3 New Quebec Street, W1H 7RE, and another at 74 Fulham Road, Chelsea, SW3 6HH.
You can contact their customer service team by phone at +44 (0)20 7704 0012 or via email at enquiries@emmylondon.com.
Yes, Emmy London offers a 10% NHS discount through Health Service Discounts and Blue Light Discounts, which also extends to military/armed forces personnel.
Emmy London aims for complete customer satisfaction. Please refer to their website's customer service section for detailed information on their returns and exchange policy, typically within a specified period for unworn items.
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Be the first to write a reviewEmmy London offers a 10% NHS discount via Health Service Discounts and Blue Light Discounts.
Military/armed forces personnel can receive discounts via the Blue Light Card.
Get free delivery on orders over £150 at Emmy London.
Emmy London's Rewards Program allows customers to earn credits for future purchases. Initial orders over £750 receive £50 credit, and over £1,000 receive £75 credit. Subsequent purchases over £800 yield £60 credit. They also offer a referral program: refer a friend to get £50 off their first purchase over £395, and you receive £50 credit upon their successful order.
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| Standard Delivery | Free UK delivery on orders over £150. Standard delivery 3-5 working days. Express options available. |
| Free Delivery | Orders over £150 |
| Click & Collect | Not available |
| Returns Policy | 14-day returns on unworn items in original packaging. Bespoke items non-returnable. |
| Student Discount | Not available |
| NHS Discount | Emmy London offers a 10% NHS discount via Health Service Discounts and Blue Light Discounts. |
| Military Discount | Military/armed forces personnel can receive discounts via the Blue Light Card. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2004 |
| Headquarters | London, United Kingdom |
Last updated: June 2026
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Customer Service
+44 (0)20 7704 0012Customer Service Email
enquiries@emmylondon.comCustomer Service Hours
Monday through Saturday, 10 a.m. to 5 p.m. GMT