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Eleria is a UK period-care brand selling five styles of reusable menstrual cup, a portable cup cleaning and sterilising case, and cup-and-case bundles.
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| Standard Delivery | UK standard £3.99, 2 to 5 working days; express tracked £4.99, 1 to 3 working days. No free-delivery threshold published. Dispatch within 1 to 2 working days (up to 3 at busy times); weekend and bank-holiday orders dispatch the next working day. Also ships to Ireland, France, Germany, Spain, the Netherlands, Belgium and Denmark (average 3 to 5 working days in transit); the buyer pays any customs charges. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | No returns for change of mind, sizing or preference (menstrual products are intimate items). Report faulty, defective, misdescribed or wrong items to hello@eleria.com within 14 days of delivery with the order number and photos, for a replacement or a refund to the original payment method. Items must be unused and in original condition unless faulty. Original and return shipping are not refunded unless stated. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
| Founded | 2021 |
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Eleria is a British period-care brand that sells reusable menstrual cups and a portable case for cleaning them. It was founded by Monica Wai and Kira Goode, who met while studying innovation at the University of Bristol. The store at eleria.com belongs to KGMW Ltd, a UK company (number 13546198) incorporated in August 2021 that holds the Eleria trademark.
A short cup quiz on the site suggests which of the five styles to start with. The name comes from eleutheria, the Ancient Greek word for liberty, and the brand says it is "here to make sustainable products more convenient, affordable and accessible".
Orders are normally dispatched within 1 to 2 working days, or up to 3 at busy times, and weekend or bank-holiday orders leave on the next working day. UK standard delivery costs £3.99 and takes 2 to 5 working days, while express tracked delivery costs £4.99 and takes 1 to 3 working days. No free-delivery threshold is published. Eleria also ships to Ireland, France, Germany, Spain, the Netherlands, Belgium and Denmark, with an average transit time of 3 to 5 working days, and buyers abroad pay any customs charges.
Because menstrual products are intimate items, Eleria does not take returns for a change of mind, sizing or preference. Faulty, defective, misdescribed or wrong items should be reported to hello@eleria.com within 14 days of delivery, with the order number and photos, for a replacement or a refund to the original payment method. Original and return postage are not refunded unless stated otherwise.
Eleria was founded in 2021.
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UK standard £3.99, 2 to 5 working days; express tracked £4.99, 1 to 3 working days. No free-delivery threshold published. Dispatch within 1 to 2 working days (up to 3 at busy times); weekend and bank-holiday orders dispatch the next working day. Also ships to Ireland, France, Germany, Spain, the Netherlands, Belgium and Denmark (average 3 to 5 working days in transit); the buyer pays any customs charges.
Returns Policy
No returns for change of mind, sizing or preference (menstrual products are intimate items). Report faulty, defective, misdescribed or wrong items to hello@eleria.com within 14 days of delivery with the order number and photos, for a replacement or a refund to the original payment method. Items must be unused and in original condition unless faulty. Original and return shipping are not refunded unless stated.
Founded
2021
UK standard delivery costs £3.99 and takes 2 to 5 working days, and express tracked delivery costs £4.99 for 1 to 3 working days. Orders are dispatched within 1 to 2 working days, and no free-delivery threshold is published.
Only when faulty, defective, misdescribed or wrong. Eleria refuses change-of-mind, sizing and preference returns because menstrual products are intimate items; problems go to hello@eleria.com within 14 days of delivery, with the order number and photos.
Two capacities: 15ml for the Yellow and Blue cups and 20ml for the Green, Purple and Pink cups. Each colour also has its own shape and stem, and a cup quiz on the site recommends a style.
According to Eleria, the case lets a cup be rinsed with water without leaving the toilet cubicle, then sterilised in a microwave in 3 minutes. It is sold on its own or bundled with any of the five cups.
KGMW Ltd, UK company number 13546198, incorporated in August 2021, holds the Eleria trademark. The brand was founded by Monica Wai and Kira Goode, who met while studying innovation at the University of Bristol.
Yes. The store ships to Ireland, France, Germany, Spain, the Netherlands, Belgium and Denmark, with an average transit time of 3 to 5 working days after dispatch. Customs duties and import charges are paid by the customer.
Donate a Cup lets shoppers buy a period cup for someone in need. Eleria runs it with the charity Period Friendly Places to provide reusable period products to people affected by period poverty in the UK.
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Customer Service Email
hello@eleria.com
