Direct Wood Flooring
Direct Wood Flooring offers a vast selection of high-quality solid wood, engineered wood, laminate, and luxury vinyl flooring at unbeatable prices, complete with free samples and chosen day delivery.
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About Direct Wood Flooring
Direct Wood Flooring is a leading UK retailer specialising in high-quality flooring products. As part of Connection Flooring Ltd., we have established ourselves as a trusted name in the industry, known for our commitment to offering premium flooring solutions at competitive prices. With 50 showrooms located nationwide, we provide both online convenience and the opportunity for customers to experience our products firsthand. Our mission is to make beautiful, durable flooring accessible to everyone, backed by expert advice and excellent customer service.
Explore Our Extensive Flooring Range
Our diverse product portfolio is designed to meet every aesthetic and functional requirement. We meticulously source materials from around the globe to bring you the best in:
Solid Wood & Engineered Wood Flooring
Experience the timeless beauty and natural character of our solid wood flooring, perfect for adding warmth and value to any property. For enhanced stability and versatility, our engineered wood flooring offers a real wood top layer with a multi-layered core, making it suitable for various environments, including those with underfloor heating. Explore a range of finishes, species, and plank sizes to find your ideal floor.
Laminate & Luxury Vinyl Tiles (LVT)
For those seeking durability and ease of maintenance, our laminate flooring provides realistic wood and tile effects at an affordable price. Our cutting-edge luxury vinyl tiles (LVT) offer exceptional resilience, water resistance, and stunning designs, mimicking natural materials with remarkable accuracy. Both options are ideal for busy households and commercial spaces.
Flooring Accessories & Services
Beyond the flooring itself, we offer a comprehensive selection of accessories to ensure a perfect finish, including underlay, scotia, skirting, and maintenance products. We also provide a professional fitting service to guarantee expert installation, taking the hassle out of your home improvement project.
Seamless Shopping Experience
Shopping with Direct Wood Flooring is designed to be straightforward and rewarding. We offer free samples to help you make an informed decision, flexible chosen day delivery, and a fair pricing policy. Our easy 30-day returns process ensures peace of mind, and our dedicated customer support team is always on hand to assist with product advice, delivery tracking, and aftersales care. Take advantage of our special discounts for students and NHS staff, making your dream floor even more affordable.
Direct Wood Flooring was founded in 2013 and is headquartered in Bishop Auckland, UK. It is part of Connection Flooring Ltd., with 50+ locations.
Discounts & Loyalty
Student Discount
Direct Wood Flooring offers student discounts of up to 50% off sale items via Student Beans.
NHS Discount
Direct Wood Flooring offers NHS discounts, including 10% and 20% off, and is associated with Blue Light offers.
Shipping & Returns
UK-wide delivery
Returns Policy
14-day returns on unused products
Company Information
Founded
2013
Headquarters
Bishop Auckland, UK
Number of Stores
50+
Parent Company
Connection Flooring Ltd.
Payment Methods
Frequently Asked Questions
What types of flooring do Direct Wood Flooring specialise in?
Direct Wood Flooring specialises in a huge range of solid wood, engineered wood, laminate, and luxury vinyl tiles. They also offer a comprehensive selection of accessories for preparation, laying, fitting, and finishing your flooring project.
Do you offer free samples?
Yes, Direct Wood Flooring offers free samples on their wood flooring products. Customers can order up to four samples to feel the real texture and see the colour for themselves in their own home before making a purchase decision.
What are your delivery options and costs?
Direct Wood Flooring offers chosen day delivery across Mainland UK and Northern Ireland, with prices starting from £79.95 per order for items over 100Kgs. You can select your preferred delivery date in the checkout, with options available as soon as three working days from ordering.
What is your returns policy?
Direct Wood Flooring provides a hassle-free, easy returns service. Unlike many competitors, they will arrange to collect your return from your location on a day of your choosing, aiming to make the process simple and fair without hidden fees or difficult courier arrangements.
Do you have physical stores or showrooms?
Yes, Direct Wood Flooring has approximately 50 showrooms nationwide. These locations allow customers to view products in person, get expert advice, and gain inspiration for their flooring projects.
How can I contact customer service?
You can contact Direct Wood Flooring customer service by phone at 03308 182 555 or by email at cs@directwoodflooring.co.uk for any queries or assistance.
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Student discount
Direct Wood Flooring offers student discounts of up to 50% off sale items via Student Beans.
NHS discount
Direct Wood Flooring offers NHS discounts, including 10% and 20% off, and is associated with Blue Light offers.
Click & Collect
Save on delivery by using Direct Wood Flooring's Click & Collect service.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Direct Wood Flooring Quick Facts
| Standard Delivery | UK-wide delivery |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 14-day returns on unused products |
| Student Discount | Direct Wood Flooring offers student discounts of up to 50% off sale items via Student Beans. |
| NHS Discount | Direct Wood Flooring offers NHS discounts, including 10% and 20% off, and is associated with Blue Light offers. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Finance options |
| Founded | 2013 |
| Headquarters | Bishop Auckland, UK |
Last updated: June 2026
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Contact Information
Customer Service
03308 182 555Customer Service Email
cs@directwoodflooring.co.ukCustomer Service Hours
Mon-Fri 9am-5pm