Diptyque
Diptyque is a pioneering French luxury parfumerie Maison, offering exquisite fragrances, scented candles, and artisanal home décor to elevate your senses and living space.
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Shop at DiptyqueAbout Diptyque
Diptyque is a pioneering French luxury fragrance brand, established in Paris in 1961. From its original boutique at 34 Boulevard Saint-Germain, Diptyque has grown into a globally recognised Maison, celebrated for its unique approach to scent and the art of living through the senses. Under the ownership of Manzanita Capital, Diptyque continues to expand its international presence, with approximately 124 boutiques worldwide, including 9 standalone stores across the UK. The brand's heritage is deeply rooted in artistic collaboration and a passion for crafting exceptional olfactory experiences.
Explore the Diptyque Collection
Signature Fragrances
Discover Diptyque's exquisite range of perfumes and colognes, including their celebrated Eaux de Parfum and Eaux de Toilette. Each fragrance, such as the innovative L’Eau Papier or the iconic Do Son, tells a story, blending rare raw materials into captivating compositions. Whether you're looking to buy Diptyque fragrances online or explore new scents, their collection offers a journey for the senses.
Exquisite Candles & Home Fragrance
Diptyque is synonymous with luxurious scented candles. With over 60 years of waxmaking expertise, each candle is a testament to artisanal skill, offering a beautiful glow and an enchanting aroma. Explore collections like Les Mondes de Diptyque and discover elegant candle holders and accessories that elevate your home décor. Beyond candles, find sophisticated oil diffusers and other home fragrance solutions to create an inviting atmosphere.
Bath & Body Indulgence
Indulge in Diptyque's range of bath & body products, designed for moments of self-care and delicate indulgence. From nourishing hand care creams and emulsions to luxurious hand washes and bath preparations, these products are infused with Diptyque's signature scents, transforming everyday routines into sensory rituals. Discover premium skincare and personal care items that pamper and delight.
Your Diptyque Shopping Experience
Diptyque is committed to providing an exceptional shopping experience. While direct student, NHS, or military discounts are not offered by Diptyque, customers can often find offers through authorised retailers like Liberty. For personalised assistance, Diptyque's customer service team is available via phone at +44(0)800 840 0010 or email at customerservice@diptyqueparis.com during business hours. Account holders also benefit from exclusive perks, including a welcome gift and a special birthday surprise, making every purchase a little more rewarding.
Diptyque was founded in 1961 and is headquartered in Paris, France. It is part of Manzanita Capital, with 124 worldwide locations.
Discounts & Loyalty
Loyalty Programme
Diptyque Account Benefits
Diptyque offers a "Birthday Gift" benefit for account holders, tiered by purchases made in the 12 months prior to their birth month. Benefits range from a complimentary Small Figuier Candle with any purchase (under $500 spend) to a choice of any Classic Candle (for $1000+ spend) with no purchase necessary. The offer is valid for 30 days, with shipping costs applying if redeemed online.
Shipping & Returns
Diptyque offers delivery services for its range of luxury fragrances, candles, and home products. Specific delivery options, estimated times, and any associated charges can be found during the checkout process on diptyqueparis.com. Please consult the website for the most up-to-date delivery information.
Returns Policy
Diptyque accepts returns for items purchased online. Products must typically be returned in their original, unused condition within a specified period from the date of receipt. For detailed instructions on how to initiate a return and to understand the full terms and conditions, please refer to the returns section on diptyqueparis.com.
Company Information
Founded
1961
Headquarters
Paris, France
Number of Stores
124 worldwide
Parent Company
Manzanita Capital
Payment Methods
Sustainability
While Diptyque emphasizes its artisanal craftsmanship, including over 60 years of waxmaking expertise and partnerships with skilled ceramists like Virebent, specific explicit sustainability initiatives or eco-friendly practices are not detailed on the provided website content or research.
Frequently Asked Questions
What products does Diptyque offer?
Diptyque offers a luxurious range of products including Eaux de Parfum, Eaux de Toilette, scented candles, home diffusers, hand care, bath and body products, and home décor accessories.
How can I contact Diptyque customer service?
You can contact Diptyque customer service by phone at +44(0)800 840 0010 (UK) or via email at customerservice@diptyqueparis.com.
What are Diptyque's customer service hours?
Customer service is available Monday to Friday from 9:00 to 18:00, and on Saturday from 9:00 to 16:00, excluding public and bank holidays.
Does Diptyque offer a loyalty program or discounts?
Diptyque does not have a formal loyalty program, but account holders receive a special Birthday Gift based on their annual purchase tiers. Information regarding student, NHS, or military discounts is conflicting and not consistently verified as available.
What is Diptyque's returns policy?
Diptyque generally accepts returns for items purchased online if they are in their original, unused condition within a specified return period. For detailed information and instructions, please refer to the returns policy section on diptyqueparis.com.
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Join Diptyque Account Benefits
Diptyque offers a "Birthday Gift" benefit for account holders, tiered by purchases made in the 12 months prior to their birth month. Benefits range from a complimentary Small Figuier Candle with any purchase (under $500 spend) to a choice of any Classic Candle (for $1000+ spend) with no purchase necessary. The offer is valid for 30 days, with shipping costs applying if redeemed online.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Diptyque Quick Facts
| Standard Delivery | Diptyque offers delivery services for its range of luxury fragrances, candles, and home products. Specific delivery options, estimated times, and any associated charges can be found during the checkout process on diptyqueparis.com. Please consult the website for the most up-to-date delivery information. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Diptyque accepts returns for items purchased online. Products must typically be returned in their original, unused condition within a specified period from the date of receipt. For detailed instructions on how to initiate a return and to understand the full terms and conditions, please refer to the returns section on diptyqueparis.com. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1961 |
| Headquarters | Paris, France |
Last verified: February 2026
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Contact Information
Customer Service
+44(0)800 840 0010Customer Service Email
customerservice@diptyqueparis.comCustomer Service Hours
Monday to Friday: 9:00 to 18:00, Saturday: 9:00 to 16:00 (excluding public and bank holidays)
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